OK, lets dig a little deeper into the system to see what's preventing removal of that file. Two separate processes. Please download...
DL ATF Cleaner Then select everything excluding recycle bin, let it clean up, run your Norton again see what gets found.
O, so what happened when you tried to delete the file I asked about? Let me know please. Reboot, into 'Safe mode', run HJT, and place a check...
OK, that last log file appears to be clear of any infection indicators, is the machine running as it should at this point? Let me know. And for...
What are the file paths to the trojan, they could very well be in system restore or recycle folder, which are of no consequence. Let me know.
OK, that log appears to be clear of any malware indications, are you experiencing any troubles at this point? Please let me know, thanks. We...
Ok, very good looks like we got about all of 'em. Just some clean up remains. Below you will find my results and recommendations. Please read...
If you like you can edit out anything related to cookies, they usually take up the most space.
Next and final step: You should print out these instructions, or copy them to a Notepad file for reading while in Safe Mode, because you will...
Hi and welcome back :confused: Seems you have picked up a rather new variant of SmithFraud\Zlob infection, Safety Bar. First part of the fix...
OK, guess it's just a machine without much running on it, all is good, time to get updated at MSWU. One thing of Vital Importance, I notice...
You should print out these instructions, or copy them to a Notepad file for reading while in Safe Mode, because you will not be able to connect to...
Welcome to WindowsBBS Forums. Looks like you have a couple of things going on here. I see SmithFraud and perhaps vundo along with Purity scan....
Welcome to WindowsBBS Forums. This is one of the SmithFraud\Zlob infections, so lets use the special fix for it. Here is step one: Please...
Yes.....yes...........and yes. :)
Very good, the log looks clear, but it also looks as tho it was produced in safe mode, can we please get a log file in normal mode and let me know...
I'll chime in and say you can delete all the 016s if you like, they are ActiveX and will be installed the next time you visit the site that...
Very well then, lets get some other scans working and then HijackThis!. For starters, if you do not have them yet, please DL and run AdAware &...
Hello and welcome to WindowsBBS Forums. I'm not seeing much in your log file, just one item. Can you please be more specific about exactly...
Hi and welcome to WindowsBBS forums. when you say popping up, do you mean you get instances of IE popping up while you're browsing other sites...
Separate names with a comma.
