dazedandconfuse--Just adding on to what skeet6961 has proposed you download (though I am not sure that updating of Norton AV, a program entirely...
dazedandconfuse--Since you are apparently getting to the Windows Update site, this may not be a solution. But put update.microsoft.com into your...
martin121--Just to beat this horse to death, and recognizing that I have no experience with 2o7.net, you might want to protect your PC from...
David Favin--Not guaranteeing anything, but emailing HP is free and you just might get some help...
David Favin--If the problem started less than five days ago, your brother could try Start|ShutDown|Restart in MS-DOS Mode|OK. On reboot choose...
mrsmith--I have read my earlier posts to you and I (anyway) cannot see how you would think I was offended. Or that I was trying to offend you....
martinr121--I am sorry to have put you through all that scanning, but I thought it best that you be sure you did not have any virus or spyware on...
jorjab--You might also want to run another scan with Housecall and/or Panda to see if they still report the baddies. Did you ever run a search to...
z4u--Based on what you report, I cannot say if you have totally uninstalled or removed all Registry references to this program, but you should be...
David Favin--Since your brother has already uninstalled the printer, I think he has to reinstall it before doing anything else. He should use the...
Fitz--I am not the resident expert on HJT logs. But two things 1) The version of HJT you used is not the latest. Might be well to get the...
TerryFox--Thanks for posting back. You are most welcome, though it looks like I missed the significance of HJT reports on "file missing "....
mrsmith--If I run a tracert on update.microsoft.com I find that the IP address is 207.46.244.253. I also ran a scan with AdAware (which is...
Chris--Perhaps of help http://www.andreasroom.com/blog/archive/2004/01/18/defrag.aspx If that does not work, can you post the exact message you...
Fitz--I do not have dmysv.exe on my WinXP Pro SP2 hard drive. You might want to run the procedure here...
indutch--Indeed, thanks for telling us what the problem and solution was. Now you have to decide if you can live with webbugs rather than RedX's....
martin121--You should run the procedure at http://www.windowsbbs.com/showthread.php?t=37074 just to be sure that you have no malware on your PC....
mattman--That is the point of spyware, virus and trojan removers. If you just remove the "effects" of their dirty work (in this case xxwvs.dll),...
TonyT--If you do not have the "confirm" box checked in File Types, as mentioned by Steve R Jones, I do not believe you will not be offered the...
martin121--Well, my double HTTP//: theory is not the problem. So my next theory. I see that those URL's you post are from jcpenneyem. That is...
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