We didn't purchase the computer from a store, though. It was given to us by a friend.
Apparently I don't have a valid product key...
I followed Tony's instructions before the second reply. I followed everything it said but the virus is still here. I tried to follow Mark's...
I saw a few other posts about this virus but they were for different operating systems, so I figured the fix would be different. I'm sorry if I...
Separate names with a comma.