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Cum update win10 ver 22H2 KB5031356 fails to update.

Discussion in 'Windows 10' started by Marv6, 2023/10/25.

  1. 2023/10/25
    Marv6 Lifetime Subscription

    Marv6 Well-Known Member Thread Starter

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    Subject update fails to install in my HP Pavillion desktop, but downloaded just fine on my HP laptop. I tried the suggestions to get it to download. Nothing works. What puzzles me is that on the same day another update installed just fine and the next day still another update installed with no problems. I noticed on microsoft community site and on reddit that a lot of others are having the same problem. Does anyone know if microsoft plans on sending a fix for this problem? I have paused the updates for now because a lot of others say that this update has messed up their computers. Among the things I tried was a restore but it failed.
     
  2. 2023/10/25
    Marv6 Lifetime Subscription

    Marv6 Well-Known Member Thread Starter

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    I saw this posted online but I have no idea of what they are suggesting:
    Microsoft has updated the support page for the issue as “Res ..

    Read more at:
    http://timesofindia.indiatimes.com/...ofinterest&utm_medium=text&utm_campaign=cppst
     

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  4. 2023/10/26
    Christer

    Christer Geek Member Staff

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    It installed on my LapTop but not on my DeskTop - the reported code: 0x800f0984. I paused the updates for a month and assume that with the next one, the problem will get solved.
     
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  5. 2023/10/26
    rsinfo

    rsinfo SuperGeek Alumni

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    Updates are finicky. One update (don't remember which), just refused to update on all computers except one (all Win 10). After multiple tries, gave up. It automatically got installed on all computers subsequently all without me doing anything
     
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  6. 2023/10/26
    Marv6 Lifetime Subscription

    Marv6 Well-Known Member Thread Starter

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    Thanks for the replies. I see Christer has the same problem as I have. Hope they fix the problem soon.
     
  7. 2023/10/27
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    It installed OK on my only Windows 10 Desktop Comp on the 19/10/2023.
    This comp does not comply with W11 requirements and it will eventually fade out in the future.:eek:o_O;)
     
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  8. 2023/10/27
    Christer

    Christer Geek Member Staff

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    I also downloaded the update (windows10.0-kb5031356-x64_65d5bbc39ccb461472d9854f1a370fe018b79fcc.msu) to the DeskTop and attempted a manual installation with the same result. I went google on the problem and found suggestions to "clear the update cash" (among other suggestions) but decided to sit on my hands.
     
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  9. 2023/10/27
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    There has been another Cumulative Update since KB5031356.
    This new one installed on my comp last night without any problems.
    KB5031445 Plus KB5031224 and KB5031904.
    These have installed from 19/10/2023 through to 28/10/2023.
    Hope this helps.;)
     
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  10. 2023/10/29
    Christer

    Christer Geek Member Staff

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    Thanks, my DeskTop works just fine and I'll wait and see what happens when I reactivate the updates :cool: !
     
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  11. 2023/10/29
    Christer

    Christer Geek Member Staff

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    I checked my LapTop: KB5031445 is an optional update, it still lingers since, if I can avoid it, I never install optional updates unless I really need to.

    KB5031224 (installed on 2023-10-10) and KB5031904 (installed on 2023-10-27) are both for .NET Framework.

    KB5031356 and KB5001716 both installed on 2023-10-10.

    (I don't use my LapTop every day which means that the dates are "random".)

    I checked my DeskTop: KB5001716 and KB5031224 both installed on 2023-10-10 but KB5031356 failed. Since 2023-10-10 I have paused the updates to the DeskTop.

    KB5001716 is an update for Windows Update Service components. I have had it but not you or have you just missed to list it?

    What about Marv6, have you had KB5001716?
     
  12. 2023/10/29
    Marv6 Lifetime Subscription

    Marv6 Well-Known Member Thread Starter

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    Yes, 5001736 installed on 10-12 and 5031224 on 10-10, Also 5031904 installed on 10-27 and 5031356 was pending on restart on 10-27, so I reset to holding downloads for another week. Still on holding downloads. Afraid to see if 5031356 will work or hang up like it did 4 times before now. Still don't understand why all these other work just not 5031356.
     
  13. 2023/10/29
    Marv6 Lifetime Subscription

    Marv6 Well-Known Member Thread Starter

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    Is there a chance that 5001716 could make 5031356 work?
     
  14. 2023/10/29
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Have you tried pausing any 3rd Party Anti-Spyware/Malware programs you may have running while the MS Updates are Downloading and installing?
     
  15. 2023/10/29
    Marv6 Lifetime Subscription

    Marv6 Well-Known Member Thread Starter

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    Could give it a try. But, my anti virus does not stop the other updates from downloading and installing.
     
  16. 2023/10/30
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    There are always exceptions to the rules.;)
     
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  17. 2023/10/30
    Christer

    Christer Geek Member Staff

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    KB5001716: Update for Windows Update Service components

    I would suspect that it possibly is the culprit:

     
  18. 2023/10/30
    Christer

    Christer Geek Member Staff

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    I have non of those ... :cool: ... !
     
  19. 2023/10/30
    Marv6 Lifetime Subscription

    Marv6 Well-Known Member Thread Starter

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    Also kb5031356 installed successfully on my win 10 22H2 laptop with no problems and my anti virus was not turned off.
     
  20. 2023/11/02
    Marv6 Lifetime Subscription

    Marv6 Well-Known Member Thread Starter

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    still no real fixes from microsoft. Perhaps it is their way of forcing us to use win 11, which is not compatible with my desktop in question. Seen a lot of so called fixes on other sites but, am afraid to make things worse if I try some of them.
     
  21. 2023/11/03
    Christer

    Christer Geek Member Staff

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    Follow my lead and sit on your hands until next week. If the next cumulative update installs, it renders KB5031356 obsolete!
     
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