Resolved Upgrade or new?

Wife has a tablet she is frustrated with and wants to go back to a desktop. We have an older HP (spare) with Windows 10 an AMD Phenom II X4 830 processor and 6 MB RAM. She tried it and is happy with everything but the time it takes for things to load. She is only doing Facebook, Messenger and family E-Mails, saving photos and web surfing. Question is, will putting more RAM in help the speed or is the processor the problem? Can't see buying new if the old one can be upgraded. Thanks, Jack

 

I get the impression she is no longer using a tablet and has moved to an older HP PC.

6GB should be plenty for what she is doing though 8GB would be better. 6GB is not that common. It could indicate a triple channel motherboard using 2 x 2GB of RAM. Or perhaps 4GB was upgraded to 6GB at some later time. We would need to know more about the motherboard.

How much free disk space is on the drive? Is W10 fully updated? And what do you mean by "things to load"? Is that for programs (like her browser) to load? Or does that mean things like Facebook pages? That is, are we talking about programs installed on the computer, or Internet pages? If Internet pages, it could be a network issue.

 

I have a tablet but frankly, I only use to play solitary when sitting on the throne!

 

I would also go with hard disk drive. Replacing it with SSD should make the computer much faster & responsive.

 

I missed he said MB in opening post. L3 is on die so I suspect he meant 6GB of installed system RAM. I guess we need the OP to come back and verify.

 

Sorry about that it's 6 GB RAM. Windows 10 up to date. Hard drive has 853 GB free of 918 GB. All photos open slow. Facebook is slow and it takes awhile for her E-mail to open and check. This was my old computer. It has CCleaner, Malwarebytes and has been cleaned and checked for updates to all programs regularly. I used it today to back up my password and Quicken programs from my computer and it does seem slower than it was years ago. Could be my memory. I'll try a SSD and see what that does. I'll let you know how it turns out.

 

Well, it would not be your memory has slowed down. It would be your computer hardware (notably your CPU and RAM) are just busier with more OS and security tasks than years ago. That is not the fault of the hardware, the OS or your security. Blame the badguys. I would look at what you have starting with Windows - to include updaters and other programs you don't need to start every time you run Windows.

 

Problem is solved. Wife suggested she take my computer and I get a new one and we retire the old desktop.

 

Wow! You got a keeper there!