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Resolved Need WiFi help for my new Smart TV

Discussion in 'Networking (Hardware & Software)' started by Barry, 2018/12/31.

  1. 2018/12/31
    Barry

    Barry Geek Member Thread Starter

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    I just added a smart TV to my home entertainment system. In my attached diagram A is my Desktop PC; B is my Linksys EA7300 (AC1750) router; C is the location of my Onkyo home theater system, though my BenQ projector is located at the ‘F’ in Family Room; F is the location of my new Samsung smart TV. I have two range extenders, a TP-LINK RE450 (AC1750) and an OptiCover TK-360. I originally had my RE450 plugged in at D, but my TV disconnected from the WiFi every time I shut off the TV. I then moved it to E, but that still gave me an erratic connection. Now I have it under the TV where the bedroom meets the hallway (just below the bottom of the F). I stay connected, though sometimes the WiFi is too slow to stream shows, and it needs to buffer for a few seconds. I found having the TV connected with an Ethernet cable to the RE450 gives me better results than using WiFi to the TV. I believe the distance may be challenging for the system, so I am thinking of plugging in the other range extender at D. Would it be better to plug the RE450 in the middle or the TK-360? Do I name both extenders the same as my router? Any help would be appreciated. Floorplan copy.jpg
     
  2. 2018/12/31
    TonyT

    TonyT SuperGeek Staff

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    Why is that a problem? How can the TV be connected if it is powered OFF? That's as it should be. No matter where the extenders are placed the TV will be disconnected if it is powered OFF.

    Wired is ALWAYS better than wifi for such things, no matter the distances.
     

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  4. 2018/12/31
    Barry

    Barry Geek Member Thread Starter

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    It's not a problem if it reconnects when I turn the TV back on, but resetting the whole system every time I turn the TV back on is a nuisance. I understand wired is always better, but it's not something I wish to do in this situation. I know what I am seeking isn't ideal, but I'd like to make it as functional as possible. If I need to deal with the occasional buffering, I can tolerate that, but since I have two extenders I figured having one in the middle might eliminate that glitch. the question is which I should put in the middle and how to name the extenders. If I need to get another AC1750 extender rather than the OptiCover, I could do that.
     
  5. 2018/12/31
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    Who is your service provider for watching TV? Dish, Direct or something else? I have my WIFI set up thru my Direct TV box. Never fails to connect when it is turned back on.
     
  6. 2018/12/31
    Barry

    Barry Geek Member Thread Starter

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    No service provider. I have antenna and Internet. It's the Internet shows that buffer, not the over the air channels. When the WiFi used to cut out on me, some of the TV's features didn't work (ie voice command and TV listings).
     
  7. 2018/12/31
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    Have you tried unplugging the router from the commercial power for about 20 seconds and then plug it back in and let it do it's thing and when it settles down, see if you can connect and what happens.

    Does the TV have a built in WIFI locator? Do you happen to have a WIFI Dongle that you could try it with instead of letting the TV do it?
     
  8. 2019/01/01
    Barry

    Barry Geek Member Thread Starter

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    I've done the unplugging routine, and nothing changed. For the most part, it seems to work fine, but there seems to be occasional drop-out of the WiFi signal. It doesn't disappear... just drops in intensity. I use WiFi Analyzer app on my phone and can watch the signal occasionally change from green to yellow.
    I'm not sure if the TV has a built-in WiFi locator, and I don't have a WiFi dongle to try, but maybe giving you a link to the TV's specs might help you determine what it has and whether a dongle might help. https://www.samsung.com/us/televisi...k-uhd-tv-un49nu8000fxza/?redir=un49nu8000fxza
    When I plug the OptiCover into the hallway outlet, its signal shows a strong green by the TV, but I'm not sure how to link extenders together or if it would help. If linking them would help, which would be better to have by the TV?
    Thanks for the help.
     
  9. 2019/01/01
    TonyT

    TonyT SuperGeek Staff

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    What is the distance from the wifi router to the doorway at F?

    You cannot daisy-chain wifi extenders like the Opticover. In other words, you can only use 1 Opticover effectively. If you use 2 they will only repeat the source router's signal. You can try to set the furthest one to repeat the 1st Opticover signal but extenders will always disconnect and have problems when daisy chained. That's by design as they are not intended to be used as a mesh network.

    Your best bet is wired or a wifi mesh system (expensive). Otherwise the next best thing is to use an actual access point set in repeater mode. And you CAN use multiple access points which are set to repeat each other.

    Next best thing over extenders such as Opticover are powerline adapters.

    As far as I know you cannot use a wifi dongle with a Samsung tv because the Samsung operating system (it's Linux based) will not have the drivers for it. The usb ports are only for data drives.
     
    Last edited: 2019/01/01
  10. 2019/01/01
    Barry

    Barry Geek Member Thread Starter

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    I measure 63', though we are going through walls, also. That is direct in a straight line, not following the walls. It would be 75' if I ran a cable at the walls, and I'd have to drill through 3 walls if I did that, which I'd prefer not doing.
     
    Last edited: 2019/01/01
  11. 2019/01/02
    Christer

    Christer Geek Member Staff

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    I recently moved to a new (built in 2018) apartment with wired ethernet outlets in each room. Do you think there is one in the wall where I want to have my TV/HiFi? No, there isn't but the thought of wireless (which works fine in the whole apartment) never crossed my mind. I went for a "midrange" (price-wise) powerline adapter inserted into a power outlet next to the TV/HiFi. The adapter has two outlets, one for the TV and another for the streaming device connected to the amplifier. It works very well and knowing that there are alternatives, I can recommend the TL-PA7020 KIT. I didn't know it at the time of purchase but it subsequently became the winner of a UK test of powerline adapters.
     
  12. 2019/01/02
    TonyT

    TonyT SuperGeek Staff

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    No basement? Or better yet, a line up the wall from router to attic, across the house and down the wall at the TV. Should be quite simple IF there's attic space. Similar method beneath IF there's a crawl space or basement. You can go up to approx 300' with a single line.
     
  13. 2019/01/02
    Barry

    Barry Geek Member Thread Starter

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    Thanks, Tony, but I believe Christer's suggestion is the answer. It just uses the houses power lines as an Ethernet cable... nothing to run, and it's plug and play with no hassles. I'll just return my RE450 to the center of my back hallway for my cell phone and then add the TL-PA7020 KIT for the TV. Thanks for all the suggestions. After I get this in, I'll report back on the results and then mark this thread as solved.
     
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  14. 2019/01/02
    TonyT

    TonyT SuperGeek Staff

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    Good choice!
     
  15. 2019/01/03
    Barry

    Barry Geek Member Thread Starter

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    It looks like I have more questions. According to TP-Link tech support, both ends of the TL-PA7020 KIT need to be on the same circuit breaker. This makes no sense to me, as though a circuit breaker can shut down a particular electrical line, it doesn't isolate the circuit from any other circuit in the house. Please explain this to me so I can understand.
    Also, it looks like they have another product (TL-WPA7510 KIT) that is the same as the single Ethernet outlet version other than it also broadcasts a WiFi signal to other wireless devices. Am I reading that correctly?
     
  16. 2019/01/03
    Christer

    Christer Geek Member Staff

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    It reminds me of the three brothers, Dumb, Dumber and Dumbest. As you say, all electrical lines are joined at the main circuit breaker. Whoever has his/her whole apartment or house on the same circuit breaker? If a circuit breaker "goes off", then the unit connected stops working due to being "powered off" but if no circuit breaker "goes off", then everything is fine. I have a TL-PA7020 KIT not only in my apartment but also in my summer house and both installations are on different circuit breakers.

    (According to what I've heard/read somewhere, if there is an electricity meter installed on one of the electrical lines, that will "break" the connection.)

    I think you've got it right!
     
  17. 2019/01/03
    Christer

    Christer Geek Member Staff

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    I checked the QIG (Quick Installation Guide) and it says "wall outlets on the same electrical circuit". It says nothing about "circuit breaker".

    Look at it as if it were a tree. At the root, there's a main circuit breaker and probably an electrical meter. From the trunk of the tree there are branches, each branch protected by its own circuit breaker but it's still the same tree.

    With reference to my remark within brackets, if you have an electrical meter installed before one of the branches, it will break the connection.
     
  18. 2019/01/03
    Barry

    Barry Geek Member Thread Starter

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    Christer, I agree with you. That's the reason I was confused after talking to two separate TP-Link tech advisors, and both insisted it must be on one circuit breaker, not circuit. I sent an email to Simon Jary who wrote the review you recommended, and I await his response on this. The (mis)information given by TP-Link's tech support team isn't going to help their sales. TP-Link claims the range of this product is 300m. I can't imagine anyone building a house and having only one circuit breaker for 300m of wire.

    By the way, how does an electrical meter break the connection and isolate anything on the home line from the main line leading to the home?
     
  19. 2019/01/03
    Christer

    Christer Geek Member Staff

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    That goes hand in hand with what I've heard in general for digital connections over copper wires. In many cases, when apartment buildings get connected to optical fibre, it comes to the basement only. From the basement to each individual apartment it is transferred over the old copper wires for the telephone line. This should not reduce transfer speed too much for shorter distances (maybe 300 meters is the "limit") on copper wire.

    I have no answer to that but in the manual for my Rotel RA-1570 (amplifier) it says that analog cables and power cables should be separated from digital cables. But then, the Denon DCD-800NE (CD-player) shuts down the display during playback to get a "pure signal". That may be noticeable for those with ears younger than mine but in "speculative mode" I might think that interference from the metering equipment could be a problem when transferring digital data.
     
  20. 2019/01/03
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    Barry. Have you called the manufacture of the TV and see what they say? That would of been my first move. Maybe a defective TV or something in it.
     
  21. 2019/01/04
    TonyT

    TonyT SuperGeek Staff

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    There seems to be some confusion re how to use powerline adapters. It's quite simple really.
    The first adapter (closest to the router) can be plugged into ANY wall outlet, ideally an outlet near the router on the same circuit, but DOES NOT have to be on the same circuit. In all likelihood they will be on the same circuit.
    The second adapter should be plugged into a wall outlet that is on the same circuit as the TV.
    By circuit is meant the series of outlets on the same circuit breaker.
    Simple.
    You can daisy-chain powerline adapters, i.e. use 3 or more BUT the end-of-the-line adapter should be on the same circuit as the TV solely because that is the place you want Internet connectivity.

    From the TP-Link Manual:

    2.2 Extend Your Wired Network by Plug & Play
    1. Connect one of the powerline adapters to an available LAN port of the router using an Ethernet cable.
    2. Plug the powerline adapter into a wall outlet.
    3. Plug the other powerline adapter into a wall outlet on the same electrical circuit at the place you want Internet. Wait until the powerline LED turns on.

    I would not be surprised if all your bedroom outlets are on the same 15-20 amp circuit, as well as bedroom lights. There's no need for multiple circuits for 3 bedrooms because bedroom circuits are used mainly for lighting, clocks, etc. Most homes are wired in that manner. The bathrooms will be on a separate or 2 separate circuits and their ceiling lights might be on the same circuit as the bedrooms.

    Good circuit breakers are not cheap and the builder will usually install the minimum quantity of breakers according to local elec codes. Your elec panel will likely have the minimum. Older homes will definitely have all bedrooms on the same circuit.
     

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