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Resolved Can't get machine to boot

Discussion in 'Windows 10' started by chaosrn, 2017/04/10.

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  1. 2017/04/10
    chaosrn Lifetime Subscription

    chaosrn Well-Known Member Thread Starter

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    Attempted to boot to safe mode, now machine won't even begin to boot up. Power light & machine hums up, CD disc spins, but all steps and power light stays on and nothing else happens.
    Win 10, 12 gig RAM, Dell Inspiron.

    Tried a Win 10 ISO disc, nothing happens.

    :-(
     
    chaosrn,
    #1
  2. 2017/04/10
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi chaosrn. Can you get into the system's BIOS/UEFI menu? If you open up the case, do any of the fans spin when you power on the system? Do you hear any beeps?
     
    Evan Omo,
    #2


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  4. 2017/04/10
    chaosrn Lifetime Subscription

    chaosrn Well-Known Member Thread Starter

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    Can't get anything on screen. No beeps, fan motor runs, D:/ drive spins but the win 10 ISO doesn't do anything
     
    chaosrn,
    #3
  5. 2017/04/11
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    What procedure did you use to enter Safe Mode?
     
    retiredlearner,
    #4
  6. 2017/04/11
    chaosrn Lifetime Subscription

    chaosrn Well-Known Member Thread Starter

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    run -> MSCONFIG -> boot to safe mode -> Okay (not apply) -> restart
    (after multiple attempts of not getting to safe mode with "F5" during boot up [as per the Microsoft website {can't recall the exact page on their site, but it was treed off of one of the help pages} ] )
     
    Last edited: 2017/04/11
    chaosrn,
    #5
  7. 2017/04/11
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    retiredlearner,
    #6
  8. 2017/04/11
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Is the computer the same one listed in your system details in your profile?
     
    Evan Omo,
    #7
  9. 2017/04/11
    chaosrn Lifetime Subscription

    chaosrn Well-Known Member Thread Starter

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    yes it is.
     
    chaosrn,
    #8
  10. 2017/04/12
    chaosrn Lifetime Subscription

    chaosrn Well-Known Member Thread Starter

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    okay, so i'm not too sure what i did, but here is the sequence of events.
    I figured one of the pieces of hardware died inside the box. I started by removing the USB 3 card (4 ports), and then I pulled the graphics card.
    not sure what possessed me, but I powered up with the monitor connected too the OEM (hardwired to motherboard) video port. and all of a sudden it booted up and ran a diagnostics !
    that finishing, i rebooted, ran a defrag, rebooted, installed the USB card, rebooted, installed the video card and rebooted again.
    before i do ANYTHING else, i am backing up my files, (as it has been at least two months since the last back up.
    I will be back, because there are still some bugs, in the hardware operation.....
    thanks for the help....
    not marking this as resolved YET !
     
    chaosrn,
    #9
  11. 2017/04/14
    chaosrn Lifetime Subscription

    chaosrn Well-Known Member Thread Starter

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    So it looks like whatever I did got me over the glitch, and all seems to be running again, everything has been backed up and I will faithfully continue to do so (or at least until I get complacent again).
    Thank you all for the assist
     
    chaosrn,
    #10
  12. 2017/04/15
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Remember the SAFE MODE entry is different when next you use it. ;)
     
    retiredlearner,
    #11
  13. 2017/04/15
    chaosrn Lifetime Subscription

    chaosrn Well-Known Member Thread Starter

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    Thank You, but the third method in the link you gave me on Tuesday is what started part of my issue.... (i found the same (#3) instructions on the Microsoft website.....)
    but I am up and good, I believe for now anyhow.
    Thank you again
     
    chaosrn,
    #12

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