Resolved update download fail

Hi all

I have ms office XP and it has served me well over the years and I see no reason to upgrade. However, there are 5 updates that have been offered to me and I always have them download and install, but it fails every time it is tried. I downloaded “ Windows update mini tool” and that gives me the option to download without installing and that tells me that the download fails, not the install. Here are the files:

[6:44:07 PM]: Downloading "Office XP Update: KB833858"... Failed (0x80096004)

[6:44:09 PM]: Downloading "Update for Access 2002 (KB904018)"... Failed (0x80096004)

[6:44:11 PM]: Downloading "Security Update for PowerPoint 2002 (KB905758)"... Failed (0x80096004)

[6:44:12 PM]: Downloading "Security Update for SharePoint Team Services (KB911701)"... Failed (0x80096004)

[6:44:14 PM]: Downloading updates: Failed (0x80240022)


This update tool also gives me the option to copy the complete download address to the clipboard and then I can past them into my browser and can download manually.

When I do that the only thing I get is : an error occurred


Anyone have any idea on what is going on?

Thanks

Sven

 

How about because all support for Office XP ended in 2011! This means not only is there no technical support or updates, but any new security flaw discovered will not be fixed. If this computer connects to a network that has Internet access, security alone is reason to update (or stay off the Internet!).

As noted, those updates came out a long time ago. The fact you are being offered then now raises some read flags as to why. Did something become corrupt? Compromised? I don't know. Have you scanned for malware?

For sure, NO ONE enjoys getting rid of old favorites that still works, nor do they want to be forced to learn something new. But that is just part of life with hardware and software.

Is you don't want to fork out $119, there are free alternatives too. LibreOffice is a favorite.

I note I will be in the same boat soon as my favorites Microsoft Office Professional 2007 support ends in Oct 2017. And because I need and am an avid user of Outlook, we are looking at $188! And that sucks because I don't really need PowerPoint and I don't want OneNote. But to buy Word, Excel and Outlook separately would cost a lot more than $188.

 

My main computer is a desktop and I have office 2013 installed there, but my laptop has office XP installed with an upgrade to compatibility to read 2007 files like DOCX.
the laptop and desktop had a fresh install of win 10 and because I only have 1 lic to install office 2013, I installed my old copy of office XP on that . like I said, it works fine. every time there are new windows updates, it also looks for office updates and tries to download them and fails. I guess I just could ignore the updates, but it is strange that it still looks for them.

 

I was not commenting on how well it works. I am sure it can still view, create and modify Word documents just fine.

How many old CRT monitors and TVs have been retired even though they still worked fine? Or even perfectly functional 4:3 LCD monitors? How about old but still functioning cell phones, cassette players, VCRs? They were all retired because something better came along. But it is even more than that with Office XP. It is about security - and the fact there have not been for years, and never will be any new security updates to make Office XP secure.

Still? Or again? As previously noted, these updates should have been installed years ago when they first became available.

 

Still and again, as I stated above, I installed win 10 Clean and with that had to install all programs including Office XP.
after that I get offered to install the updated. but none will download and give me the above error.

 

Okay, the fact you reinstalled Office from scratch explains it. You took Office back to it's original state, before years and years of updates and changes. Then as Christer noted, the updates are no longer available because Microsoft does not want to expend the resources (and IMO, rightfully so) to maintain them. Maintaining such support for such a legacy product provides zero returns on that expense in manpower and other resources. So any expenditure is a total loss.

BTW, everything I am reading about Office XP says it is not compatible with W10 (or W8) anyway. So even if you could find all the updates to it, W10 would not support it. So you have no choice but to upgrade to a newer version of Office (I recommend at least Office 2010, 2016 would offer the most future proofing) or go with a free Office alternative.

 

Not true, I installed and use office XP on my laptop with windows 10. I also downloaded the compatibility update so it can use the newer DOCX extension files.
I will google the updates and see if they are someplace else to download since MS does not have them anymore. I still don't understand why they are being offered to me if they are not in the update catalog at MS.
Thanks for your help.
Sven

 

I think you were just lucky it worked before and I suspect if you had run through all the features, you would have found some did not work. I suspect it worked with the first iteration of W10 because it used more code from W8 which was semi-compatible with Office XP. But as W10 evolved and continues to evolve, more and more files and code in W10 is replaced that are unique to W10, with a focus for compatibility for the present and future, not the past.

Microsoft Office Version and Windows Version Compatibility Chart

Which versions of Office work with Windows 10?

And note that is really how it should be too - for our security, if nothing else. It is important to remember that one of the main reasons XP became such a security problem was because corporate America (Microsoft's biggest user base) insisted XP support all their legacy hardware and software so they would not have go through the very expensive retooling and reprogramming process - again! - like they did moving from CP/M to DOS, and again to Win95/98. This left gaping holes in XP. NOBODY predicted or anticipated the explosive growth of broadband to the home, or the prolific and lucrative growth of badguys that came with it.

But who got blamed? Not the bad guys! Not the anti-virus industry who claimed to Congress and the EU it was their job to rid the world of malware! Not even the users who were careless about computer security got blamed for their own negligence. No, it was Microsoft who, for the next 10+ years got blamed, relentlessly for the actions of those badguys.

So Microsoft has said, enough is enough. They would much rather get blamed for the lack of backwards compatibility for legacy, obsolete, superseded products than get blamed over and over again for the malicious actions of badguys, and for users who fail to keep their systems current and protected. And I don't blame them!

I find it amazing, if not flabbergasting that no other industry (or even company) on this Earth is expected to maintain support and also present day compatibility for a product that has been superseded 5 times over (Office XP > Office 2003 > Office 2007 > Office 2010 > Office 2013 > Office 2016). And they are expected to build backwards compatibility into their current products for 4 or more generations ahead (XP > Vista > W7 > W8 > W10). It just doesn't make sense.

Nobody likes forced obsolescence. But it happens all the time, we grumble about it, then move on. But not with Microsoft. We were all forced to digital TVs and had to either replace our TVs or buy/rent converter boxes. We grumbled then moved on. We've all had to replace our cell phones a couple times.

LPs, reel to reel, 8-track, cassettes, CDs and now digital downloads. VCRs, DVDs, Blu-Rays, and now streaming.

AT, ATA/EIDE, SATA drives.

PCI, AGP, PCIe video cards.

CRT, 4:3 LCD, 16:10 widescreens.

Leaded to unleaded gas.

1086, 286, 386, 486, Pentiums... CPUs forcing new motherboards. Same with AMDs.

SDRAM, DDR, DDR2, DDR3, and now DDR4 - none of which are forwards or backwards compatible.

I do sympathize with you. I really do! Last year, I took over $5000 worth (purchase price) of perfectly good, but obsolete, superseded electronics to the electronics recycling center. What did I get for it? A whole $80 for the salvage value of the metals, an empty store room, and the other half to stopped nagging me about all that junk in the store room.

It just another fact of life.

 

Hear, Hear Bill. Well stated. I moved to MS Office Home and Student 2013 and hope it will survive for a while. There's always a learning curve with newer versions like your new model Auto (motorcar). Today they have Bluetooth and GPS and Traction Control and Reversing cameras etc, etc. We have to learn how these systems work - so why the problem with the home computer? Keep up to date with UPDATE VERSIONS.

 

I know that office xp is at a minimum 16 years old, but it did install on a clean install of windows 10. I know that old stuff becomes obsolete, no matter how much you like it. given that this is the computer that holds no vital information, I use it when I go out of town to get my e-mail and skype, sometimes I need to write a letter or someone sends me a letter and I need to read it. that is the only reason I have Office xp on it. I guess I will just ignore the update failure. if I can find it someplace else, I will install it.
Thanks
Sven

 

I had a 2003 Toyota Avalon with automatic wipers and the feature worked great. It never just came on when starting the car as yours did. I loved the feature and got so used to them working so well that whenever I drove my truck (which didn't have auto wipers) and it started to rain, I remember more than once wondering why I couldn't see!

I did the same thing with the dual-zone climate control feature of the Avalon. With that, you set a temperature and can leave it all year round. It automatically switches from AC to heat as needed - regardless if 110° or -10°F. If really cold out, it would wait until the coolant warmed up a bit before turning the fans on. It even properly kept the windows clear. Really nice. The truck didn't have climate control and I found myself shivering, trying to see out fogged up windows before realizing I needed to turn the heat up manually and turn the defroster on.

I did have a problem with the auto-wipers when a city lawn mower threw a rock at my car and cracked the windshield - this was the day before a planned road trip to Texas from Nebraska. The window shop forgot to insert some special pad between the glass and the sensor located behind the rearview mirror. This prevented the auto feature from working. Of course it rained the whole trip and I discovered how spoiled rotten that feature had made me.