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Resolved Installer problem- malware?

Discussion in 'Windows 10' started by dolphin, 2016/11/11.

  1. 2016/11/11
    dolphin

    dolphin Well-Known Member Thread Starter

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    Good afternoon. I have been having a problem with some installer( malware?) Attached is a screen shot so you can see my problem. This dang thing keeps popping up all the time and I keep clicking on cancel!
    SBVIPRE_FW_EN.MSI is what it keeps telling me. Any of you wonderful people know how to fix this?
    Thanks in advance for you help you may provide! You guys are great:)!
     

    Attached Files:

    dolphin,
    #1
  2. 2016/11/12
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi dolphin.

    Lets see what is starting up with your machine.

    Please download Autoruns. After you download the zipped folder on your desktop, right click the zipped folder and click Extract All. After the folder has been extracted open the regular folder. Run the autoruns.exe program by right clicking on it and selecting Run as administrator. When you open the program, click the Logon Tab and then post a screenshot of all the startup entries on the Logon Tab in your next reply.
     
    Evan Omo,
    #2


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  4. 2016/11/12
    PeteC

    PeteC SuperGeek Staff

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    This is an issue with Vipre Antivirus (which I have used since the days it was Sunbelt) - your issue is covered here .....

    missing .msi file

    vipre issue.jpg on that page shows the same message box as you posted.
     
    PeteC,
    #3
  5. 2016/11/12
    dolphin

    dolphin Well-Known Member Thread Starter

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    There is no EXE file in the download!
     
    dolphin,
    #4
  6. 2016/11/12
    dolphin

    dolphin Well-Known Member Thread Starter

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    No vipre on this computer and has not been since 2014.
     
    dolphin,
    #5
  7. 2016/11/12
    PeteC

    PeteC SuperGeek Staff

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    PeteC,
    #6
  8. 2016/11/12
    dolphin

    dolphin Well-Known Member Thread Starter

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    Found the exe! here are the screen shots.( two or three replies)

    Thanks in advance!
     
    dolphin,
    #7
  9. 2016/11/12
    dolphin

    dolphin Well-Known Member Thread Starter

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    For some reason page 3 will not download.
     
    dolphin,
    #8
  10. 2016/11/12
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Please only post a screenshot of the entries on the Logon Tab in Autoruns, thanks.
     
    Evan Omo,
    #9
  11. 2016/11/12
    dolphin

    dolphin Well-Known Member Thread Starter

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    I would have IF I knew what the heck I was doing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
     
    dolphin,
    #10
  12. 2016/11/13
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Well my instructions were pretty clear so can you post a screenshot of the Logon Tab please?
     
    Evan Omo,
    #11
  13. 2016/11/13
    dolphin

    dolphin Well-Known Member Thread Starter

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    I have marked this solved. Thanks for your help!
     
    dolphin,
    #12

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