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Resolved Mail inbox problem.

Discussion in 'Windows 10' started by BobbyScot, 2016/11/09.

  1. 2016/11/09
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    On opening Windows Mail Inbox, suddenly now appears a box containing what appears as programming language symbols and letters. Moving the mouse cursor over the mail contents shows different symbols. Is this a Microsoft error or my computer is at fault?
     
    BobbyScot,
    #1
  2. 2016/11/10
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Does all the mail in your inbox look that way or just one mail?
     
    Steve R Jones,
    #2


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  4. 2016/11/10
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    All Inbox mail are affected. Very hard to read mail content, as moving cursor on any part of the mail raises the pop up box showing language symbols.
     
    BobbyScot,
    #3
  5. 2016/11/11
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    Observation shows that error started immediately after latest Windows 10 update on the 9th November 2016.
     
    BobbyScot,
    #4
  6. 2016/11/12
    PeteC

    PeteC SuperGeek Staff

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    Suggest you uninstall KB3200970 from 9 Nov and see if the issue is resolved. Naturally Windows will reinstall it in due course - the original download may have been corrupted.
     
    PeteC,
    #5
  7. 2016/11/12
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    Pete, thanks for your suggestion, which was carried out. At present only the BBS E-mail is current, it appears to be free of the error. Will wait until KB3200970 is reinstalled by Microsoft to see if the error returns. Thanks Bobby.
     
    BobbyScot,
    #6
  8. 2016/11/14
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    My E-mails can be opened in either Virginmedia or Win 10 Mail or both. Error is only in Win10 Mail. Error returned as soon as Microsoft reinstalled KB3200970.
     
    BobbyScot,
    #7
  9. 2016/11/14
    TonyT

    TonyT SuperGeek Staff

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    The update may have toggled the language or character encodings to something else.
     
    TonyT,
    #8
  10. 2016/11/14
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    Probably this is what is happening, but how can it be rectified? Virginmedia own E-mail reader is not affected with these Popups.
     
    BobbyScot,
    #9
  11. 2016/11/14
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    You read e-mail on Virginmedia server, not downloaded on your PC.
     
    MrBill,
    #10

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