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Resolved What other settings should I check on legacy software

Discussion in 'Windows 10' started by tquinn, 2016/06/17.

  1. 2016/06/17
    tquinn Contributing Member

    tquinn Well-Known Member Thread Starter

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    I've just converted three computers from Win7 to Win 10. Two of those were from Win7 Pro 64 to Win10 Pro 64.

    Both of the Win 64 10 bit computers have the same legacy program on them, Palm Desktop. Before the upgrade, both computers were running fine with this program. After the update, one computer, a laptop, still runs fine. The other, a desktop, has two issues with Palm program: a) Some of the internal applications in the Palm software work and some do not, and b) another macro program (Macro Express) does work fine inside the Palm program on the laptop, but does not work at all inside the Palm program on the desktop.

    The first thing I've done is do a right click on the Palm program on the laptop, and open Properties, and check all the settings there. Then I matched all of those settings to the Palm program on the desktop. So the properties where identical.

    I found that the setting the desktop to run as administrator fixed the inoperative apps, even though that was not required on the laptop.

    Nothing I've tried so far got the Macro program working.

    One difference I saw between the two Palm Programs is that if I go to the Security tab of the Palm program properties, and then click the Advanced button, the laptop only had three tabs (that were the same as on the desktop), but a fourth tab only on the desktop is a "Share" tab with a couple of entries. But the laptop doesn't have that tab at all. The button to "Remove" the two entries on the desktop is grayed-out, so I cannot get rid of them.

    Does anyone know where else in the operating system I can go to remove the two Share entries? I'm not in need of sharing the computer over a local network at this time. I thought it would be good to get rid of them and see if it helps the Palm Desktop to run correctly with the macro program.

    Also, does anyone have any other suggestions (other than the "Properties" pages) on what might be different between the two instances of the Palm software on the Desktop and on the Laptop that I should look at?
     
  2. 2016/06/18
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    I finally gave up using my trusty old (very old!!!) but still working :D T|X when I migrated all my systems to W10. HP's failure to continue support for the Palm after they took over set the spiral crash in motion.

    I still use Splash ID for Windows as my password manager in W10 but I no longer worry about syncing it with my Palm.

    I really don't know what more you need to do but you might want to check out the CompanionLink Blog. You can get Palm Desktop to work on W10, but it may take some effort.

    Keep us posted on your progress. There may be some more of us Luddites out there who still love their Palm PDAs.
     
    Bill,
    #2

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  4. 2016/06/18
    tquinn Contributing Member

    tquinn Well-Known Member Thread Starter

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    Bill, I had trouble getting the Palm Desktop and hotsync working when I moved from Windows XP to Windows 7. I eventually got it working, and documented the steps that made it go at this link. Look for my 6/15/2014 post on this page where I started the message with "Eureka!" Solved: Re: What is best solution for using a Palm Tungsten 2 on a W... - Page 2 - HP Support Forum - 4003580
    With that, I've had good luck with Palm Desktop 4.1, using a special driver made by Aceeca as described in my post. I've also got it working well on Windows 10, I just have the issue described next.

    With some tweaks (using "start as administrator) I've been able to get my Palm Tungsten T2 working fine with the Palm Desktop on Windows 10, with the exception that the "Expenses" utility does not work. Even trying to use Expenses locks up the Palm Desktop application. But Todo, Addresses, Calendar, Memo, and Notepad all work fine on Windows 10.

    The only problem I have now is that I cannot use Macro Express to drop macros (like current dates, addresses, and even re-dating palm entries) inside of Palm Desktop in Windows 10 on my desktop computer. It worked fine in Windows 7 on all of my computers. And it works fine on my Windows 10 laptop now, just not the desktop computer. It could be an issue of settings, and it could be because of Palm Desktop or Macro Express. I'm just looking for ideas to try right now.

    Terry
     
    Last edited: 2016/06/18
  5. 2016/06/19
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    Wow! A T2? I had Tungsten T before my T|X. Still have it actually but it no longer works.

    The only problem I had with W7 was syncing, but I resolved that by using wifi instead of USB.

    I wish I had some possible solutions for you to try for your current problem. It is odd it works fine with your notebook but not your PC. Are you using the same security setup with the PC? Is the only difference the notebook is running 32-bit?
     
    Bill,
    #4
  6. 2016/06/19
    tquinn Contributing Member

    tquinn Well-Known Member Thread Starter

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    They are both Pro version 64 bit. I've looked at the launch configuration of both computers (from the program Properties tabs) and I cannot find any difference between the Palm settings on both computers. I now need to do the same on the Macro Express program.


    BTW, I started with a Palm Vx in France, then bought a Tungsten T in the U.S., later upgraded to T2. I initially had the trouble with USB syncing, and went the Bluetooth way for a while, but the instructions I gave above will get it to sync via USB. I cannot say for sure for a TX, but it might work. There is a third party company called Aceeca that developed the USB driver for the Palms, and put it out on a website as freeware, without any guarantee. Looking at the website, I get the idea that mines were using Palm applications, and they didn't want to change after Win7 came out.

    I still use the T2 in addition to Motorola Droid Maxx smart phone, because there are just certain things on the Palm that I find are still better than anything I've found for the smart phone.
     
  7. 2016/06/19
    tquinn Contributing Member

    tquinn Well-Known Member Thread Starter

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    Everything I've tried changing and matching between the two computers is what I can access on the Properties between the two instances of the Palm Desktop on the two computers. The only thing that is different is that one computer "shares" the palm program and the other does not. I could not eliminate those shares from within the properties of the program as they were "grayed-out." Do you know where I can go on the computer to eliminate sharing for Palm Desktop, or if not that, just eliminate the sharing altogether. [The program where the Macro Express does work is the one without any sharing].
     
  8. 2016/06/19
    tquinn Contributing Member

    tquinn Well-Known Member Thread Starter

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    Bill, is there anywhere else I should look for "security setups" other than the Properties of the program?
     
  9. 2016/06/20
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    I was speaking about the security programs used - specifically a firewall setting that may be blocking access.
     
    Bill,
    #8
  10. 2016/06/20
    tquinn Contributing Member

    tquinn Well-Known Member Thread Starter

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    I have a different problem that might be firewall related, but both of these programs (the Palm Desktop and the Macro Express) don't use the Internet.
     
  11. 2016/06/20
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    Firewalls block access through ports - not just the Internet.
     
  12. 2016/06/20
    tquinn Contributing Member

    tquinn Well-Known Member Thread Starter

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    I didn't realize that, but even knowing it, I wouldn't know what to do with it.
     
  13. 2016/06/20
    markp62

    markp62 Geek Member Alumni

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  14. 2016/07/28
    tquinn Contributing Member

    tquinn Well-Known Member Thread Starter

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    I have finally gotten Palm Desktop to work satisfactorily with the Tungsten II, using the Run as Administrator setting in the shortcut. Other than that, I've not had to use any other compatibility settings. The sharing settings in the security tab proved to be irrelevant.

    Probably the most fearsome issue is that I had carried over the Aceeca driver (discussed earlier in this thread) for the USB Hotsync from Windows 7. But somewhere along the way, working with other software settings, that driver stopped working. "No problem," I thought, I'll just reinstall it using the Aceeca driver installation process. WRONG! Using that installation process did not work in Windows 10. I fooled with it for a couple of days, and was unsuccessful. The only thing that saved me was that I'd been making regular restore points, and I was able to get back to one where the driver still worked. I did send an email to Aceeca, informing them of what happened, and that their driver may not install on Windows 10. That was on June 27, and I have not heard anything back from them.
     
  15. 2016/07/28
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    Thanks for the followup. My bet is you won't hear anything from Aceeca because they would see no return on their investment.
     
  16. 2016/07/28
    tquinn Contributing Member

    tquinn Well-Known Member Thread Starter

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    It's hard to say. I'm speculating, but I think Aceeca only existed to produce hardened Palm products for industrial applications like mining. Rugged PC Review.com - Aceeca PDA32 rugged Palm-based PDA

    If those products are still in use and being supported, Aceeca would probably update their driver to be compatible with Win10. But the last new Aceeca product intros looked to be around 2010-2011, so it might finally be dying.
     

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