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Resolved Can't create a repair disk

Discussion in 'Windows 7' started by gary7, 2014/02/19.

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  1. 2014/02/19
    gary7

    gary7 Well-Known Member Thread Starter

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    I did make my recovery disks, but can't make a repair disk. I keep getting a dialog box popping up reading there is a problem with making a disk microsoft will let you know when the problem is solved...

    I did have Dell send me a driver disk and reinstallation disk. The reinstallation disk still won't let me boot the system like a repair disk will, from the optical drive though will it?

    Dell insprion 15 W-7 Premium 64bit

    Thanks
     
    gary7,
    #1
  2. 2014/02/19
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    What choices were you given to make copies?
    You're only allowed to make one copy/image if I remember the choice I was given. Neil.
     
    retiredlearner,
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  4. 2014/02/19
    TonyT

    TonyT SuperGeek Staff

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    He means "repair disk ". Unlimited # can be made. This is a bootable cd that loads recovery tools, i.e. recovery console.
     
    TonyT,
    #3
  5. 2014/02/19
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member

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    I check with Dell. They suggested trying a DVD.
     
    lj50,
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  6. 2014/02/19
    gary7

    gary7 Well-Known Member Thread Starter

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    ^ lj it does not ask me for a cd or dvd
     
    gary7,
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  7. 2014/02/19
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member

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    Do you have the Service Tag#.
     
    lj50,
    #6
  8. 2014/02/19
    gary7

    gary7 Well-Known Member Thread Starter

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    ^ Yes what are your thoughts....
     
    gary7,
    #7
  9. 2014/02/19
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member

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    I was going to go to the dell website and see if Dell has a support forum like HP does. You could also check, join the forum and post your problem there. Service Tag that either so you or me can check the service manual for your particular model.
     
    Last edited: 2014/02/19
    lj50,
    #8
  10. 2014/02/19
    James Martin

    James Martin Geek Member

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    Last edited: 2014/02/19
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  11. 2014/02/19
    gary7

    gary7 Well-Known Member Thread Starter

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    Thank you James....
     
    gary7,
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  12. 2014/02/19
    gary7

    gary7 Well-Known Member Thread Starter

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    I talked to Dell and they said the problem was on MS' end. That is why Dell puy it's own "Dell Backup and Recovery" program in their units.

    I will go to the sites James posted and see what I can find out..
     
    gary7,
    #11
  13. 2014/02/19
    James Martin

    James Martin Geek Member

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    For what it's worth, I just created a repair disk for my Dell Windows 7 64-bit system via the "Create A System Repair Disc" tool from Microsoft.

    EDIT: I wasted a DVD. The file size was only 185 Mb.
     
    Last edited: 2014/02/19
    James Martin,
    #12
  14. 2014/02/21
    gary7

    gary7 Well-Known Member Thread Starter

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    ^ I owe you one:) Still trying to figure what is going on with the repair disk problem
     
    Last edited: 2014/02/21
    gary7,
    #13
  15. 2014/02/21
    James Martin

    James Martin Geek Member

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    I'm thinking this is a Windows 7 installation disk, so, yes, it should.

     
    James Martin,
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  16. 2014/02/21
    gary7

    gary7 Well-Known Member Thread Starter

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    James I went to Dell groups as you suggested and found a fix, I think.

    http://en.community.dell.com/support-forums/laptop/f/3518/p/19425744/20006222.aspx#20006222

    I am getting the exact same screen as shown in the first post when I try to create a repair disk form my laptop. I tried tony's link and I had no problem creating a disk. Not sure if it is for 32 or 64 bit though.

    Someone else asked and that was the last post no reply if it is for 32 or 64.
    I hope this works if I need it....
     
    Last edited: 2014/02/21
    gary7,
    #15
  17. 2014/02/21
    James Martin

    James Martin Geek Member

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    I downloaded the same ISO from that link, and the file size was 141 Mb - which is smaller than the repair disk I recently made (185 Mb), and my system is 64-bit.

    I'm not sure if the 141 Mb file is 32 or 64-bit, but I am thinking it may be 32-bit.

    You can always create a repair disk from another 64-bit Windows 7 machine, but your Dell reinstall disk offers the same repair option.
     
    James Martin,
    #16
  18. 2014/02/21
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member

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    lj50,
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  19. 2014/02/22
    Hermitt

    Hermitt Well-Known Member

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    Hermitt,
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  20. 2014/02/22
    gary7

    gary7 Well-Known Member Thread Starter

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    If I run the re installation DVD Dell sent me, what should I look for to see if it's there. Will it prompt me to go to the recovery screen?
     
    gary7,
    #19
  21. 2014/02/22
    James Martin

    James Martin Geek Member

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    After you boot from the installation disk, you'll see the option to install Windows, or repair the current setup. I don't have the necessary screenshots available, but the prompts are not that difficult to follow. Even if you select to install Windows 7, you'll still have a 2nd chance go the repair route.
     
    Last edited: 2014/02/22
    James Martin,
    #20
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