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Resolved Newly assembled pc keeps freezing

Discussion in 'Windows 7' started by jsctolitz, 2014/01/17.

  1. 2014/01/17
    jsctolitz

    jsctolitz Inactive Thread Starter

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    hello guys, I'm having a problem with my newly built desktop pc, it keeps freezing a lot without any message, just hung up that I have to press power botton to restart the system, I'm running windows 7 ultimate x64 with intel core i7 4770k, gigabyte GA-Z87M-D3H mobo., 8gb Gskill 1600 ram., palit GTX650 1GB DDR5 vga and seagate 1TB sata drive., windows 7 all updated., just finish memtest and no error found, done reinstalling windows 7 but nothing's change., sometimes it works fine for hours and sometime just a minutes hungs up., thank you in advance:confused:
     
    jsctolitz,
    #1
  2. 2014/01/17
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi jsctolitz. Did you update the BIOS for the motherboard? Are you overclocking any components?

    Lets check your system temperatures. Download and run Open Hardware Monitor. Then while the computer is idle post a screenshot of your systems temperatures using Open Hardware Monitor in your next reply.
     
    Evan Omo,
    #2


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  4. 2014/01/17
    elcajongunsfan Lifetime Subscriber

    elcajongunsfan Well-Known Member

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    System freezes (hard lockup) are RAM. Remove and reseat them
     
    elcajongunsfan,
    #3
  5. 2014/01/17
    jsctolitz

    jsctolitz Inactive Thread Starter

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    Evan Omo., I dont know how to post an image here, but I think my temp. is fine,cpu temp. ranging 40°C - 45°C, I tried to update bios by
    gigabyte Q-flash, but my system fail to boot after updating the bios, I reset the bios again, @elcajongunsfan, I'm only using x1 8gb ram, I even tried to insert it to four memory slot but it still keep freezing.
     
    jsctolitz,
    #4
  6. 2014/01/17
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Since your motherboard includes integrated graphics, I would try connecting your monitor to the integrated video port on the motherboard and see if that helps.

    Have you installed the chipset, network, audio, and video drivers for your system?
     
    Evan Omo,
    #5
  7. 2014/01/18
    TonyT

    TonyT SuperGeek Staff

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    Not always. A CPU cooler improperly seated can cause such freezes, e.g. too little or too much grease, improper contact, etc. AFAIK, i5's & i7s with stock coolers are pre-greased. But it can be dried out & is always best to remove & reapply new.
     
    TonyT,
    #6
  8. 2014/01/18
    elcajongunsfan Lifetime Subscriber

    elcajongunsfan Well-Known Member

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    assuming you are saying a heat issue, I would think there would be a BIOS dump on the screen effectively flagging the user that the system is stopping due to heat
     
    elcajongunsfan,
    #7
  9. 2014/01/18
    jsctolitz

    jsctolitz Inactive Thread Starter

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    finally found out the problem, I follow Evan Omo I remove the video card and switch my display to integrated graphics of the mobo and it works., no more freezes., then bring back the video card again and the problem solve, I think the video card not seated properly, I never thought of it. thanks!
     
    jsctolitz,
    #8
  10. 2014/01/18
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Awesome. So would you consider this thread resolved?
     
    Evan Omo,
    #9
  11. 2014/01/18
    elcajongunsfan Lifetime Subscriber

    elcajongunsfan Well-Known Member

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    Good job and congrats :)
     
    elcajongunsfan,
    #10
  12. 2014/01/20
    TonyT

    TonyT SuperGeek Staff

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    Not necessarily. I have an i5 CPU on an Intel board. I assembled it using the stock cooler that came with the i5. It ran well but after about 8 months it started to randomly freeze or just shut off. No messages in bios logs. It took a while of t-shooting to fix. Finally reseated the cooler after removing the existing stock compound and reapplying new. No more freezes. This CPU came pre-greased.
     
    TonyT,
    #11

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