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Resolved Mouse issues

Discussion in 'PC Hardware' started by elcajongunsfan, 2013/12/01.

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  1. 2013/12/01
    elcajongunsfan Lifetime Subscriber

    elcajongunsfan Well-Known Member Thread Starter

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    mouse was acting weird this morning... Browser text was highlighting as I moved the mouse up and down. So I went into device properties and this is what i see

    http://img843.imageshack.us/img843/4088/3ce4.jpg

    How do I stop the mouse from conflicting with mobo?

    I've never seen this before

    Thanks
     
    elcajongunsfan,
    #1
  2. 2013/12/01
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi elcajongunsfan. Try uninstalling the mouse from Device Manager, reboot the computer and then allow Windows to reinstall the device.

    If that does not work then try plugging the mouse into an available USB port and see if that helps.
     
    Evan Omo,
    #2


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  4. 2013/12/01
    elcajongunsfan Lifetime Subscriber

    elcajongunsfan Well-Known Member Thread Starter

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    You're saying stop using PS/2 and use USB only?

    Regards
     
    elcajongunsfan,
    #3
  5. 2013/12/01
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    There is an IRQ conflict going on with the mouse so see if uninstalling the mouse through Device Manager solves the problem. If not then yes use a USB port for the mouse and see if that resolves the conflict.
     
    Evan Omo,
    #4
  6. 2013/12/02
    elcajongunsfan Lifetime Subscriber

    elcajongunsfan Well-Known Member Thread Starter

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    I looked at all my other computers and they also use Interrupt 12. I'll have to live with this for awhile because the mouse is a PS/2. Maybe go down and buy a USB mouse
     
    elcajongunsfan,
    #5
  7. 2013/12/02
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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    SpywareDr,
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  8. 2013/12/02
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    Don't matter what all your other computers are doing. They don't have a problem. Did you try uninstalling the mouse like Evan suggested?
     
    MrBill,
    #7
  9. 2013/12/02
    elcajongunsfan Lifetime Subscriber

    elcajongunsfan Well-Known Member Thread Starter

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    Yes I did and it reported a successful install.But, the device properties still reports the conflict

    Regards
     
    elcajongunsfan,
    #8
  10. 2013/12/02
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    What OS are you operating?
    I would suggest running sfc /scannow to see if that will help. Neil.
     
    retiredlearner,
    #9
  11. 2013/12/03
    elcajongunsfan Lifetime Subscriber

    elcajongunsfan Well-Known Member Thread Starter

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    Win 7 Ultimate 32 bit and I do not have an install disk for this
     
    elcajongunsfan,
    #10
  12. 2013/12/03
    PeteC

    PeteC SuperGeek Staff

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    In my experience with 7 x64 Pro you don't need one.
     
    PeteC,
    #11
  13. 2013/12/03
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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    SpywareDr,
    #12
  14. 2013/12/05
    elcajongunsfan Lifetime Subscriber

    elcajongunsfan Well-Known Member Thread Starter

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    SFC passed..Thanks for suggestion
     
    elcajongunsfan,
    #13
  15. 2013/12/05
    PeteC

    PeteC SuperGeek Staff

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    Time to try a USB mouse?
     
    PeteC,
    #14
  16. 2013/12/05
    elcajongunsfan Lifetime Subscriber

    elcajongunsfan Well-Known Member Thread Starter

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    Clearly ;{D.. I'll report back this weekend on the results!!

    Thanks
     
    elcajongunsfan,
    #15
  17. 2013/12/06
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Keep us posted on the outcome.
     
    Evan Omo,
    #16
  18. 2013/12/06
    elcajongunsfan Lifetime Subscriber

    elcajongunsfan Well-Known Member Thread Starter

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    Yup..I installed a USB Microsoft Mouse and IRQ 12 disappeared. So I have to assume the PS/2 was conflicting with the motherboard resources

    Interesting issue--thanks to all who participated
     
    elcajongunsfan,
    #17
  19. 2013/12/06
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    Reboot the machine. Take out the USB Mouse and then put the other one back in. Then see what happens. May or may not have to reboot.
     
    MrBill,
    #18
  20. 2013/12/07
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Well that's great that you were able to resolve the problem. :)
     
    Evan Omo,
    #19
  21. 2013/12/07
    PeteC

    PeteC SuperGeek Staff

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    FWIW you should not detach/attach PS/2 with the PC booted up.
     
    PeteC,
    #20
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