Resolved Photoshop 7 Won't Install

I have successfully installed Photoshop 7 on two Windows 7 HP 64Bit laptops but I can't get it to install on a third laptop. Clicking 'Run as Administrator' shows the spinning circle for a few seconds and then nothing. Task Manager shows nothing running in Applications or Processes. Checking the details for the setup.exe describes it as a 32-bit Setup Launcher. This didn't make a difference for the other 64Bit installs but thought I'd mention it anyway.

Yes I know PS7 is an oldie but it's all I need for my limited ability.

 

What operating system is the 3rd laptop running?

If Windows Vista or 7 then you may need to confirm a UAC dialog box; look on your taskbar for a yellow and blue sheild...

 

I already tried that. Even turned UAC off to see if that might start the install. No luck.

 

You didn't answer my question...

I assume you've tried 'compatibility' mode? (In properties)

 

Sorry but my original post mentioned I'm running Windows 7 Home Premium 64Bit

 

Your original post mention that two laptops were running Windows 7; it was unclear whether the third was also running Windows 7. So I wanted to make sure...

Anyway have you tried 'compatibility' mode?

 

Yes, just tried that. Still no luck.

 

Could you provide a screenshot of the 'general' tab of the properties window?

 

Here it is.

 

Hmm... As it installed in the other two Win 7 systems, the executable is fine... Your system should automatically use WOW64 when it sees that it's a '32-bit' file...

Once you have clicked the file no process is started, so the next thing to do IMO would be to see if it loads in Safe Mode...

 

I'll give that a try.

 

OK, report back!

 

That worked. Why would that be?

 

WOOHOO! It worked

Does the application run normally in 'normal' mode?

It probably worked because in 'normal' mode a different process/program was conflicting with the setup file, happens sometimes. As Safe Mode is 'minimalistic', the process/program wasn't active/loaded...

Glad it worked out for you, don't forget to vote my above post as 'helpful'! (At the bottom)

 

Thank you and I did vote your post as helpful.

 

You're more than welcome!

masterroming