Resolved I cant get my acer laptop to reboot

If you're seeing "Windows Boot Manager ", you didn't boot from the CD.

Western Digital's DLGDIAG for DOS CD main screen looks like this:

 

ok, here is what happens, i put the cd with that download on it in the external cd drive, start the computer, hit f2 then go to the boot and the external cd drive is labled 1 so i restart the computer, hit f12 and choose boot from external cd then it restarts and goes to the windows boot manager screen. what am i doing wrong?

 

Hi on my laptop to boot from external CD I have to use the "boot from floppy" option,
there is no option for usb or external CD.
The "floppy option" is assumed to be of a usb type, so booting from this option will boot any usb attached device.

Hope this is some help Ian.

 

this computer does have the option to boot from external cd, and i can hear it spin when i try to boot but it just goes to the windows boot manager screen,,,,,,,,,,

 

Have you tried booting from a usb stick?

You can get a repair utility on this type of media, worth a try?

Regards Ian.

 

Sounds like you simply copied the .ISO file to the CD ... which won't work. You must use a CD burning program such as ISO Recorder (free) to burn a CD from the .ISO image.

 

thats what i did, i used cdburnerxp

 

I'd try the CD you created on another computer just to make sure the problem is not the CD.

 

I opened it on the computer that i downloaded it with and it does have files on the disk, i have a laptop with vista, should it work with that?

 

Yes, just see if it will boot from the CD you created.

 

i tried, it started but said the licence agreememt file is missing but its there on the cd, the error message called the file dlglic.txt but the file on the disk is labled diglic and i cant add the .txt to the name?

 

Let's try something different.

1. Download the Ultimate Boot CD (UBCD) 5.1.1 and burn it to CD.
   
   
2. Boot the computer with the potentially flaky Western Digital HD in it, from this UBCD.
   
   
3. Use the [Up]|[Down] arrow keys to highlight "HDD" and press [Enter].
   
   
4. Use the [Up]|[Down] arrow keys to highlight "Diagnosis" and press [Enter].
   
   
5. Use the [Up]|[Down] arrow keys to highlight "DLG Diagnostic V5.19 (Western Digital)" and press [Enter].
   
   
6. When prompted, press [Esc] and then [Y] (to get past the licensing mumbo jumbo).
   
   
7. Use the [Up]|[Down] arrow keys to highlight "Select Drive" and press [Enter].
   
   
8. Select the drive you would like test, then press [Esc] to get back to the Menu.
   
   
9. Use the [Up]|[Down] arrow keys to highlight "Quick Test" and press [Enter].
   
   
10. Press [R] to run the test. (It took about 3 minutes to test a 500GB drive here).
    
    
11. When the test is complete, with any luck you should see:
    
    TEST COMPLETED WITHOUT ERRORS
    ERROR/STATUS CODE: 0000
    
    If you see a different message and code though, write it down so you can tell us.
    
    
12. That's it. You can remove the UBCD and shut down that computer.

 

Ok, did the download and got to the point where i selected DLG Diagnostic V5.19, hit enter and got this:
EDD: Error 8000 reading sector 490
Invalid or corrupt kernel image.
boot:

So i restarted and tried DLG diagnostic V4 and it seemed to be scaning and got to the licence agreement and hit y and got
Error-No Drives Found

 

Does the "Ultimate Boot CD (UBCD) 5.1.1" you created boot up correctly on a different computer?

 

yes it does

 

Ok I ran it agan and this time it worked. on running quick scan this came up:

Smart Attributes:
ID Name value thresh worst
1 Raw Read Error Rate 200 51 200
3 Spin up time 159 21 149
4 Start/Stop Count 97 0 97
5 Re-Allocated Sector Count 29 140 29
7 Seek Error Rate 199 0 194
9 Power-On Hours Count 99 0 99
10 Spin Retry Count 100 51 99
11 Drive Calibration Retry Count 100 0 100
12 Drive Power Cycle Count 99 0 99
192 Emergency Retract Cycle Count 200 0 200
193 Load/Unload Cycle Count 191 0 191
194 HDA Temperature 108 0 87
196 Re-allocated Sector Event 166 0 166
197 Current Pending Sector Count 200 0 197
198 Offline Uncorrectable Sector Count 100 0 253
199 Ultra DMA CRC Error Rate 200 0 200
200 Multi Zone Error Rate 100 51 253

then it said hit any key to coninue, so i did and it said to hit control alt del to reset and it went to the same windows boot manager with the same message as described before

 

Hate to be the bearer of bad news but, it appears your hard drive is failing.

You might want to consider getting it backed up before it gives up the ghost.

 

it must of gave it up long ago, at least i know know what to fix. I see on ebay a hard drive for this acer and its 320 gigs for $64, is this a good way to go or is that stuff on ebay cheap **** like whats already in that acer?

 

Your "WDC WD1600BEVT-22ZCT0" is a 160GB SATA 5400RPM notebook (2.5 ") hard drive.

New 250GB and up replacement hard drives start at $49.99 at Newegg.com. ($54.99 for a WD 320GB).

 

ok thanks, i'll order the 320gb and thanks for all your help