Resolved No Hibernate with Win 7 64 bit

I have upgraded my HP Laptop Pavilion dv9605ea to Windows 7 Home Premium. The laptop has a Athlon 64 x2 TK-55 1.8Ghz CPU and I have upgraded to 4GB RAM. The HP advice was that it was completely compatible with the new OS. I have a few issues but apart from these everything else works fine.

First, I cannot get my laptop to hibernate(it used to with Vista Home premium), but it will sleep.

Second, there are two Base System Devices and a coprocessor warning in the hardware devices listing and I am unable to find out what the Base System Devices are. The properties dialog does not identify them. I also have another PC with the coprocessor problem, but this one is a 32 bit Win 7 Home Premium.

Third, I have been to NVIDIA website and am informed that my video drivers are the latest and the Microsoft update has said that my software is fully up to date. I have SP1 and all the other published updates.

I have tried using the 'powercfg.exe /hibernate on' command(as administrator) but it does not work. I have another PC with this same problem. My laptop uses WiFi, but my PCs are ethernet connected to my LAN.

Any advice will be greatly appreciated.

 

No Hibernate with Windows 7

Hi Arie,

Thanks for the advice. I tried it and there were no messages, just the next command line. I did check and the 'off' command removed the file. I could not find it using Defraggler. However when I tried to replace it, it could not be found after the 'on' command. When might it be replaced by the OS?

Any deas about the Coprocessor and Unidentified System Devices?

 

One of the problems with HP is that once your hardware has gone out of warranty they are basically not interested. I have not found them to be of any use whatsoever. I do not know if anyone else has had a good experience with them. I have checked and the video driver is 32 bit, but if you can't identify the system devices, how can youy know what drivers to reload?
But thanks for trying.

 

This laptop came with the recovery software on drive D: and I made two recovery CDs. I have checked and the drivers (?) are in cabernet files and I do not think the drivers are accessible without the recovery being initiated. There are no files listed on the recovery partition although Defraggler shows that the partition is 80% full of something!

I think that I shall cal this problem closed, but not resolved.

 

Thanks Arie, I will do this and come back with an answer.

 

Hi Arie,
I have been to the website and found a number of drivers which are compatible with Windows 7 64 and Vista 64. I downloaded and installed the NVIDIA GeForce 7150M/nForce630M driver for 64 bit Win7 and Vista and installed it. No change, video still good. No hibernate. I also note that two Base System Devices are now gone from the Device listing. I think due to installing Ricoh drivers. However I now have two sets of drivers listed for many devices. The drivers appear to be the same files. The coprocessor is still still flagged as 'no driver installed'. However I have some info which may help identify it.
Parent ACPI\PNP0A08\1
\Device\NTPNP-PC10004
PCI Bus 0, Device 1, function 3
It seems to refer to file: \System32\setupapi.dll.-18

Tha above is all greek to me, but a Microsoft Engineer might be able to id the coprocessor.

There is also a BIOS update flagged on the website, but it is for XP and Vista and is for the following:
"- Fixes an issue where the system would unexpectedly stop responding and a 0x124 warning window would appear when the notebook was powered off abnormally and then restarted. "
Not sure whether I should risk this BIOS update.

I have downloaded the HP Support Assistant firmware, but not sure how useful it will be as HP don't seem to have any specific update software for this laptop. I quote:
"If you don't see your operating system listed HP have no software or driver downloads for ...... ". Just what I said before - you buy a 64 bit capable laptop from HP and they can't be bothered to support a 64bit operating update. It's a good thing that Microsoft have written backward compatible OS which can use the 32 bit software, or I would have a £500 piece of obsolescent junk. I don't think I will buy another HP device. The two PCs that I put together and operate Windows 7 32 and 64 bit don't have these problems. They both hibernate happily! Its very annoying having this problem as I have to lose my place on the web every time I leave my laptop overnight.

 

My HP Presario CQ5115uk shows under Windows 7, Start Icon> "Sleep" is this the alternative for "Hibernate "? I use the Power Options to set computer to sleep at 2hrs or what ever time needed. When my computer became out of warranty, HP help informed me to use their Forum Website instead of contacting them direct. Centainly, most times contacting the Forum, members have on numerous occasions solved or advised many of my queries. WindowsBBS is another source for any required help.

 

Arie, thank you for explaining the difference between "Hibernate" and "Sleep ". Is Windows 7 64bit available with "Hibernate" feature as it appears that I do not have this feature? I certainly over the course of the day I close down my computer manually several times, making this feature unimportant.

 

Thanks for your support, Arie.

I am pleased that I am not just a grumpy old man! It's good to see that I am not alone in my, would 'condemnation' be too strong a word to use, of PC manufacturers who just want the public to toss out equipment which is more than a few years old, and in most cases perfectly serviceable and doing an adequate job. I can understand gamers wanting the latest and fastest and 3D'ist etc, but for your average user, a software update is all that is really needed. Pity they can't see that.

Cheers for now.

 

Arthur 277, indeed you are not alone in what you have written, landfills are full of still workable computers etc, myself only replace when the computer is beyond repair.

 

Hi BobbyScot,
It is definitiely in our blood! I am only a quarter Scottish, but I hate to throw away anything serviceable. I also don't like to pay for software which should be available free, eg updates to fix bugs, and to extend life of good hardware.
I also don't like to pay for updates which some third party is willing to sell me when the OEMs and other firmware manufacturers don't make the updates readily available to the general public.
HP want to charge for any advice once the warranty has expired on the grounds that those who can't do it themselves are paying so why should we do it ourselves for free! I will not buy another HP computer!

 

arthur277, well said and personally find free software that maintains to check and remove corrupt files, cause more headaches than solves. I have bought many titles in the past, again causing trouble. I have no doubt that you have experienced many times uninstalling a title software, to find the registry show several references to that software remains in the registry, causing unnescessary build up and in turn slowing down the computer. The way I was brought up, goods where hard to come by as was the money, it required repairs to the end of the item working life. I have found through dealing with various computer manufacturers, Amstrad (no after sales help), Sony, HP the same treatment after twelve months, no help whatsoever.