Solved Drag & drop from Explorer to Audacity not working

Broni,

Here are the contents of the OTL log file:

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Frank
->Temp folder emptied: 277865938 bytes
->Temporary Internet Files folder emptied: 14095988 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 272661497 bytes
->Google Chrome cache emptied: 0 bytes
->Apple Safari cache emptied: 0 bytes
->Opera cache emptied: 0 bytes
->Flash cache emptied: 507 bytes

User: Public
->Temp folder emptied: 0 bytes

User: TEMP
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 531646 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 49286 bytes
RecycleBin emptied: 27505681 bytes

Total Files Cleaned = 565.00 mb


[EMPTYFLASH]

User: Administrator
->Flash cache emptied: 0 bytes

User: All Users

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Frank
->Flash cache emptied: 0 bytes

User: Public

User: TEMP

Total Flash Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.31.0 log created on 01072012_131154

Files\Folders moved on Reboot...
File\Folder C:\Users\Frank\AppData\Local\Temp\mozilla-media-cache\media_cache not found!
File\Folder C:\Users\Frank\AppData\Local\Temp\etilqs_6gixCBwOO4a6lPT not found!
C:\Users\Frank\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Frank\AppData\Local\Mozilla\Firefox\Profiles\maz74s9a.Default\startupCache\startupCache.8.little moved successfully.
C:\Users\Frank\AppData\Local\Mozilla\Firefox\Profiles\maz74s9a.Default\Cache\_CACHE_001_ moved successfully.
C:\Users\Frank\AppData\Local\Mozilla\Firefox\Profiles\maz74s9a.Default\Cache\_CACHE_002_ moved successfully.
C:\Users\Frank\AppData\Local\Mozilla\Firefox\Profiles\maz74s9a.Default\Cache\_CACHE_003_ moved successfully.
C:\Users\Frank\AppData\Local\Mozilla\Firefox\Profiles\maz74s9a.Default\Cache\_CACHE_MAP_ moved successfully.
C:\Users\Frank\AppData\Local\Mozilla\Firefox\Profiles\maz74s9a.Default\urlclassifier3.sqlite moved successfully.
File move failed. C:\Windows\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.
File\Folder C:\Windows\temp\acr9D99.tmp not found!
File\Folder C:\Windows\temp\TMP000000BFAD40121B42696CAE not found!

Registry entries deleted on Reboot...


I'll continue with the rest of your Rx.

Frank

 

Broni,

To respond to your checklist,

My Windows Updates are all current.

I didn't note any trojans.

I've been using WOT for over a year and I follow its recommendations strictly.

I run Malwarebytes' AntiMalware and SuperAntiSpyware every time I suspect something is wrong, and so far they haven't found anything but adware.

I use the Secunia online scanner about every other week and update as recommended.

I use Software Informer to keep my programs up to date. BUT I don't download the updated programs from them. My Avast! anti-virus has flagged a number of their downloads. So I go to the developers' sites for the updates.

I always select "Custom " installation, and I uncheck any possible foistware like toolbars etc., and I don't click the "Next" button without looking at everything on every page.

I'll read How did I get infected? at http://www.bleepingcomputer.com/forums/topic2520.html . Thanks for the tip!

Well, my computer is doing well except in two respects. It still does not do what I started this and another thread to try to accomplish:

1. to be able to run sfc /scannow
2. to be able to click and drag mp3s from a Windows Explorer window into Audacity and Windows Media Player.

Those two things are still unavailable, so, after the thorough procedures that you've just guided me through, I must conclude that they were not caused by malware but by some other underlying problem.

I've brought both of these problems up on this BBS before, and neither was solved, so it appears that the only way to fix them will be to do an in-place "upgrade" restore.

Would you agree? Thank you.

Frank

 

Broni,

I've asked Arie in a PM to allow me to proceed with my original thread, which addressed the dragging and dropping of the MP3s, since it is still a problem and no longer appears to be related to malware.

I appreciate your attention and hard work, directing me in running all these procedures and tests and rooting out the bad stuff. I'll try to keep things cleaner in the future. Thank you!

Frank