Resolved Page Scrolls in Waves

Recently my web pages have started to move up and down in a wave-like manner, rather than smoothly as is normal. My system is working fast and very efficiently at the moment so I can still read and see what I want. However, the jerky scrolling is irritating to the eyes.

I use Outlook Express for my emails and if I'm reading a long one I find this wave-like motion there also.

When I run Google Earth I also get a slower response with its graphics and a pop-up box tells me that I'm running Google Earth in OpenGL with software emulator. It suggests upgrading my graphics card driver.

When I view photos on Facebook there is a momentary pause before the picture is rendered.

I went into the System Device Manager and noticed that the are yellow question marks beside (1) Video Controller (2) Video Controller (VGA Compatible). When I click 'update a driver' it fails to get any update. I think the problem indicated by these yellow marks might be because I deleted them (or something in device Manager) in a recent effort to solve another problem. Apparently I didn't follow up and reinstall them. The dreaded newbie strikes again!

There are no other yellow question marks beside anything else.

In a system profile I printed a while back it says that my 'Display' is as follows:

256MB ATI Radeon (Display adapter)
256MB ATI Radeon Secondary (Display Adaptor)
SndTVideo (Display adapter)
DELL 1907FP (Monitor)

Might the first and the second items above be the items missing from Video Controller & Video Controller (VGA Compatible)?

I'm completely lacking in graphics card knowledge, so if anyone could suggest a remedy for the wave-like scrolling I (and my eyes) would appreciate it.

Many thanks.

 

Thanks, Evan. I downloaded and installed ATI Catalyst Drivers 9.3 XP and re-booted. Alas, the wavy scrolling is still there.

I see that there's a latest version (11.8) on offer. Should I have used that one? Would it make any difference do you think?

By the way, the yellow question marks beside (1) Video Controller (2) Video Controller (VGA Compatible) on system>hardware>device manager are still there.

 

An old thread but may be worthwhile having a read...

http://www.windowsbbs.com/windows-xp/84463-scrolling-problems.html

Lugwalker, be aware that Gail's graphic adapter is not the same as yours so don't blindly follow that thread. Simply use it as a guide to detect and download your required drivers (for all adapters).

 

The attached may give you an idea of my setup.

Is there any ATI software here, Even, which I should uninstall before installing the 9.3 drivers again?

What is the significance of the yellow question marks in Other Devices?









Thanks for your patience.

 

Did you install the chipset drivers from Dell?

 

I've been installing and uninstalling so much of late that I can't remember. Is there a way that I might know if I have?

 

I'm looking for ATI software to uninstall in order to follow your suggestion, Evan. I can't seem to see any on Revo uninstaller. Can you tell me if you see any in the attached, please? Thanks.

 

Just download and install the chipset drivers from the link I gave you in the other thread. It should let you know if it was already installed. Without it the controller drivers will not be installed and this may be causing your graphics drivers to fail.

 

I installed the one chipset I found on the Dell website (your link) which related to my Dimension E520. What confuses me is that it said 'the wizard has installed the chipset software installer'. Is that the chipset?

http://support.dell.com/support/dow...osl=en&catid=&impid=&SystemID=DIM_PNT_P4_E520

 

Could you tell me what I might type into the search box after the removal of the AMD Catalyst Install Manager to see if there are any remnants of ATI software, please?

 

Thanks, Arie. The R140595 has been successfully installed.

Rebooting now.....

 

Success!

I followed the procedure suggested by Evan in post #7 on page 1 and everything is now normal. No more wavy-scrolling pages.

I uninstalled the AMD Catalyst Install Manager which was on my system and rebooted. I then ran Windows Disk Clean and CCleaner, and installed the ATI Catalyst Drivers 9.3 XP. Problem solved!

Along the way many of you have offered important advice on procedures with which I was unfamiliar, so many thanks to you all for sharing your knowledge and experience with me. It was much appreciated.