Resolved [Problems installing "ByteScout XLS Viewer"]

Hi all,

I've been having some problems after trying to, and aborting, "ByteScout XLS Viewer" installation.

Admin: Don't post HJT logs here. They have no use and can't be used in tracking down your problem.

 

Hi Evan,

Yes, I posted in the other forum, but broni told me to post it here.

Also, there's a couple of things (the R1's; 02 - BHO RealPlayer; and 023 - Gear [and maybe a couple more]) that look like they shouldn't be there.

And, since I don't know if they should be there or not, that's why I'm asking.

If I use IE more than 5 or 6 times a year I'd be surprised.

No error message, it's just that "Bytescout" wanted to install 4 or 5 programs in addition to the XLS viewer that I didn't want, didn't need, and couldn't use. Even aborting the install left behind about 30 entries in the registry.

So, what now?

 

No — that's why I aborted the install — it was either install all the programs or abort. However, it did tell me that if I didn't want the apps I could always go to Add\Remove and uninstall, but that'd leave too much c**p behind and I'd have to go back and uninstall Toolbars, Search bars, etc., etc., ad nauseam.

I do use RealPlayer very infrequently, and that's just to download a video that I then convert to MP3, WMA or whatever.

I've Googled and I'm still unsure of Gear. I did have DriveImage7 at one time, but it was extreme brain damage trying to get that turkey off my system. With a few clicks, XXClone did it better, easier and faster than DI7.

 

Actually, I don't have any problem with the program because, as I said, I aborted the install because of all the c**pware that came with it. Also, two of the apps that came with it (and I didn't install) showed up in the registry anyway.

And as far as removing my HJT log, I originally posted in the Malware Forum and broni told me to post it here so someone could take a look at it and see if there was anything left behind that I don't know about that needed removing: Hence the post and request for review; I have no problem with the program.

@ Evan,

Thanks. Since there isn't anything really wonky with the HJT log except for a couple of minor things, I don't have to worry. And as far as REVO'ing the junk programs, I'd rather not waste my time with any program that foists so much junk on the user.

 

Hi guys,

Thanks for the responses.

@ Evan: This is the first time I've needed XLS since W98; and it was on a Gov't page (everyone else uses PDF). So, since I'll probably not need it again for a long time, I'd like to have one "just in case" that has a small footprint. So let's go with #3. Ideas?

@ PeteC: The MS version is 74MB and the "other one" is only 450kb; that's why I went with it — smaller footprint. I just want a down-'n-dirty program (like FoxIt).

@ Arie: I did do a System Restore to five days prior to this PITA (before my original post) and it's still in the registry!

 

Hi Pete,

I have JV16 and searching for bytescout only turned up in two places: Registered File Types (.xls viewer), and Shell Extensions (which just points to the folder where I have the .exe file).

However, when I search the registry there's at least 4 folders and twenty entries elsewhere.

So, export one at a time (from the registry), delete, and every couple of days (if'n all's well) do the next one until all mention is gone?

 

Hi Pete,

I forgot I had ERUNT. I think I'll do as you suggested — ERUNT the registry, export, delete and keep my finger crossed (the other four are busy typing) that I don't get a non-boot like I did the first time.

Thanks.