Resolved Unable to access 1 of my 2 Mozilla 1.7.12 profiles

Hi,
Windows XP SP2; Celeron (2.93 GHz); 248 MB RAM
Mozilla 1.7.12.
Physically networked only.

I have 2 profiles ( "ATT" and "Cable ")).
"ATT" is fine, but when I try to access "cable's" profile I get: the Account Wizard: "New Account Setup ". My other PC with Thunderbird (2.0.0.24) is able to access the cable profile. I hope to be able to keep Mozilla 1.x on the computer.

I'm not exactly sure when this happened - but noticed today. In between what I know are the dates, I'd updated my antiviral defs (Avast!)
I restored the registry from a copy preceding the problem - no help.

I have located at least part of the missing profile via Windows explorer.
Thanks for any help!

 

I am having some difficulty understanding why you want to access two profiles with the same installation, unless, I guess that it should be possible, and why sticking with a program as old as 1.7.12 (it came out in 2005), when the development has continues with Seamonkey , which, basically the same.
Mozilla is no longer supported.
How do you access the two profiles? Also, do you realize that Thunderbird is a mail only program, while Mozilla has Mail, Browsers, etc. You are saying something about an Account wizard, which relates to Mail, but are not saying a thing about the Browser function.

 

Thanks for replying.

I should have used the term Mail accounts. One cannot access both at once in Mozilla 1.x - similar to Netscape.

I will upgrade but need to locate my "CABLE" mail account data first.

When you open Mozilla you get "Select User Profile - Mozilla Profile manager ". You can only use 1 profile at a time.

I use Thunderbird on my other PC. I use Firefox (instead of Mozilla's browser) on the problem PC and on the other PC

The browser function is fine with the accessible profile ( "ATT ") I cannot access (or assess) the browser from the "Cable" profile because I cannot access the "CABLE" profile

So my main problem is being able to "find" the "CABLE" account's / profile's address book, mail etc.
Thanks again and sorry for the confusion.

 

Of course, you cannot access two profiles of the same program, at once, but it seems that you cannot access, at all, the Cable profile. IK don't remember the settings in Mozilla, as it is so old, but I am still confused by the mix of account and profile being used.
My program uses eight accounts in a single profile, with no issue. The address book contains addresses from all eight accounts. Why make life more difficult! Have one profile, with as many accounts as you like!

 

Hi and thank you!

You use Thunderbird?
I use it on my other computer.

My current problem is putting the information from the "CABLE" mail account (profile) somewhere where Mozilla 1.7.12 can find it so I can upgrade to Thunderbird or SeaMonkey. I realize Mozilla 1.x is an antique

But all I need from it right now are my mail and addresses (from "CABLE ")

I don't know if you ever used Netscape 4.x but it had the same profiles or accounts setup. One could not access more than 1 at the same time.
I know Thunderbird allows one to use either way depending on how one sets it up.

I don't want to confuse anyone but Mozilla seems to use profile / account interchangeably.

When one clicks on the email icon for Mozilla, one gets a window "Select User Profile" "Mozilla Profile Manager ". When I select the "CABLE" profile I get the "Account Wizard" stating "In order to receive messages you first need to set up a mail or newsgroup account "
Problem: It was a valid account.

Using Windows Explorer, with Mozilla I see that the profile information (for the mail) for "CABLE" is totally messed up. The path is supposed to be:
"C:\Documents and Settings\[Log-in Name]\Application Data\Mozilla\Profiles\[Profile Name]\[random string].slt\"
but my "CABLE" profile is arranged differently.
My "ATT" profile is the way the path is above.

A long time ago, I renamed a profile in Netscape 4.x and lost all my mail etc.
I don’t want to do this again.

Thanks again, I appreciate your taking the time to reply.
I apologize again for the confusion.

 

I use Thunderbird and Seamonkey, which is an updated form of Mozilla 1.x.

Not sure what you mean, but Mozilla 1.x, like Netscape 6/7, Seamonkey and Thunderbird could set up as many accounts as you liked in one profile, unlike Netscape 4.x, which used one account/profile. All program mentioned above had browser and mail, except for Thunderbird which is mail only. As for setting multiple accounts, it should be possible to do in all of them as in Thunderbird, up to v.2.x. TB3.x has so many problems, in my opinion, that I would not use it.
Your Mozilla should have your accounts in this path:

C:\Documents and Settings\[Log-in Name]\Application Data\Mozilla\Profiles\[Profile Name]\[random string].slt\Mail\mail account.
If POP mail your account folder would be of the type: pop.isp.net. Unless the description of your Cable account is incorrect, or IMAP, you should find it in the Mail folder. And, in any event in your profile.
I rename my profiles all the time, as I have several accounts, and folders call pop.isp.net, pop.isp.net-1, etc mean nothing. Of course, if you rename a folder you must change the path in your Account|Server Settings|Local directory.
Any change, addition, or whatever, in Mail, must be done from Mail|Edit|Mail and News account settings. Although you are using an ancient (2004) version of Mozilla (upon which the very latest Netscape7.2 suite was based.

. I have not used Mozilla for years, it has not changed that much.

I hope that I did not make too much of a mess, quoting, etc.

 

Hi and thank you very much

Good to know.
Is Seamonkey’s mail program exactly like Thunderbird?

Correction from yesterday’s post: ATT’s arrangement is also not the way it should be:

ATT’s arrangement is also nowhere near what it should be

Using Windows Explorer:
My "CABLE" account / profile etc. is not the way it should be at all.
From Windows Explorer: These are the paths for "CABLEâ€
C:\Documents and Settings\[Log-in Name]\Application Data\Mozilla\Profiles\[Cable’s Name]\[random string].slt\cache\cache (chrome is also under the random string.slt
… \chrome)
There is no mail folder under "CABLEâ€

From Windows Explorer:
My "ATT" account / profile is as follows:
C:\Documents and Settings\[Log-in Name]\Application Data\Mozilla\Profiles\[ATT’s Name]\[random string].slt\Mail\mail account

Under [ATT’s name] is
1. OfficeUpdate12 and
2. [random string].slt
(I will only describe what is under the [random string].slt relating to mail)

C:\Documents and Settings\[Log-in Name]\Application Data\Mozilla\Profiles\[ATT’s Name]\[random string].slt\[random string (different string)].slt\Mail\Local folders and "CABLE’â€s folder

At the same level as OfficeUpdate12 and the first random string (way below) is a Mail folder which has "Local folders" and "ATT’â€s folder
So "ATT‒s profile / account has both mail folders in it.

I don’t think I can post a screen shot.

pop.broadband.[isp for CABLE].com
and
popa.[isp for ATT].net
(This is how they have always been named)

I cannot access "CABLE "’s account so I would have to do it through Windows Explorer


What do you think about the following?
Using Windows Explorer:
Create 2 new profile names (Under Profiles)
And
Copying the folders and files the way the paths are specified?
And then going through the Account Wizard: "New Account Setup ".

I cannot access the account.

You did not make a mess but if you had it would be nowhere near the confusion and mess I have created "“ sorry.
Thank you again!

 

Addendum:
What about editing prefs.js?

 

I would not know how. I am taking a look at my prefs.js, and see what I can find to edit. Each account has, at least, 10 items, of the type:mail.server.server1,2,3 etc. The first item is the most important, i.e. the name of the server, which I rename. Three of them have the name of the server and username. I think that all others are common, at least, in my case.
Unless you renamed the server, and did not make the change which I said, in the Local directory, the first item is unimportant. Of course, the username would have to be different for the two accounts, to succeed. The name which you give tell me nothing, other than one account is, likely, att.

 

Hi and Thanks,

What change in the local directory?
This? From yesterday (7/24/10)?

If so, I cannot access "CABLE" via Mozilla. When I click "CABLE" In the "Select User Profile" "Mozilla Profile Manager" I get the "New Account Wizard ".

Do you mean these?
pop.broadband.[CABLE's isp].com
and
popa.[ATT's isp].net

I got them from Thunderbird (on my other computer). But they are identical to the servers on the Mozilla computer

Which do you prefer: Thunderbird 2.x (with Firefox) or the SeaMonkey suite?
Perhaps I should download one of them and point it to "CABLE "'s mail folder...?

Thanks

 

In Tb Tools|Account Settings|Account name|Server settings, the Local directory is at the bottom of the page, in TB. In my case one account has: C:\Documents and Settings\user_name\Application Data\Thunderbird\Profile\profile name\Mail\account name

Can you tell me what you see, in TB for the pop setting of you CABLE account, without giving me me the username? In TB I see: pop.east.cox.net as my server setting. I would have to know what are your settings in Mozilla. If you get Account Setup, to me it means that the accounts is not set up. What do you see on Windows Explorer, for your CABLE account? The same array of files as in TB?
As for preference, I don't have much of the preference. Seamonkey is convenient, as it has Browser and Mail under one roof. Thunderbird, is generally associated with Firefox. For some people a lot of resources are taken up having both Thunderbird and Firefox open vs Seamonkey, but not for me. Seamonkey accesses its mail, and its settinds after clicking the mail icon on the bottom left, or selecting Window|Mail and Newsgroups.
I am pretty positive that it is the same as in Mozilla. With Mail open, one select Edot|Mail and Newsgroups to view the settings, which are setup the same way as in Thunderbird. Does Mozilla list two accounts? And, if so are the settings correct?
I hope you understand what I am saying, because we could go on forever, getting nowhere.
By the way: the ATT setting: popa.[ATT's isp.net does not look right
popa?

 

"CABLE "
C:\Documents and Settings\user_name\Application Data\Thunderbird\Profiles\9iy3iuh7.default\Mail\pop.broadband.rogers.com

"ATT "
C:\Documents and Settings\user_name\Application Data\Thunderbird\Profiles\9iy3iuh7.default\Mail\popa.attglobal.net

"CABLE" incoming server: pop.broadband.rogers.com

"ATT" incoming server: popa.attglobal.net

No the file arrangement is correct. The files are where they are supposed to be
(As the generic example states: C:\Documents and Settings\[Log-in Name]\Application Data\Mozilla\Profiles\[Profile Name]\[random string].slt\Mail\mail account)

Thanks - I am going to get SeaMonkey

Mozilla lists a number of things including an OfficeUpdate12 (This has been there for ages)

The incoming server settings? The names and settings are correct.

BUT through Mozilla the "ATT" account path is correct (Mozilla: profile manager - "select User Profile" - "ATT" profile name - > EDIT | Mail and Newsgroup Settings -> Server settings.)
Of course, I cannot tell you what "CABLE" has through Mozilla since I cannot access it.

I do understand and I appreciate your help and patience! I should post a screenshot of Mozilla's arrangement....

popa is correct.
Thank you very much again.... For the help and patience!

 

As for your cable setting, I see nothing but trouble, when I did a search for

. I found a, potentially, useful link for Qwest mail . Knowing Qwest, they, probably, will tell you that they know knowing about Mozilla setups.
As the accounts, there should be only two in your Mail folder of the Windows Explorer. One for the ATT, the other for the Qwest account. If there no

folder, it means that the account was not set up.
As the ATT setting, I had never heard of it, but a search told me that it is for ATT GlobalNet, i.e. the cell hone variety. Am I correct?
Sorry, I cannot be of more help. Qwest is a local option which I would never consider, regardless of the ads. I had Qwest some ten years ago, and I could not get DSL, being eight miles away. But, that is my preference.

 

Hi and Thank you

I guess you mean the incoming server? (pop.broadband.rogers.com)

Thank you for the link - I will check them out.

I have all of the mail folders under the profile name for "ATT ". (But they are at different levels in the hierarchy).

Do you mean the popa? It's not for cell phones.

You have been a great help and I really do appreciate it!

My plan:
1. I will check out Qwest
2. I created a second email address for the Cable account (on line-I have not added it to either mail program yet). I’ll create a new profile for it on both the Mozilla1.7.12 and the TBird computers.
I think this will work. I have no idea how things got so messed up. I do have 2 cats which sometimes "use" the keyboard.

I sincerely Thank you for helping me! It has made a big difference and I am grateful.

 

As for Global Net, I relied on a search, but did not read everything, so I stand corrected.
As for the settings for your Qwest account, I did not mean that the setting was, necessarily, at fault, but, again, a search indicated a lot of failures. And, as far as I know Qwest does not help with Mozilla questions. Try to set up the account as described in the link I gave you, and good luck.

 

Hi,
Finally did it "“ couldn’t have without your help.

I renamed the profile, which had kept prompting me to set up a new email account ( "New Account Wizard ") and opened 2 more accounts as well.
I did it through both "Mozilla Profile Manager" and with windows explorer.

I had to copy the "CABLE" mail folder (“pop.broadband.rogers.com" (under "mailâ€)) to the new profiles but have all my mail.

The renamed profile still has an abnormal path.

Thanks again also for the link ( "What are the rogers mail and news server? Rogers HiSpeed FAQ - dslreports.com ")

P.S. There does not seem to be any way to have more than 1 profile open at a time with Mozilla 1.7.12

 

I have no idea what "rogers" is doing thbere, but it comes up when I look for Qwest mail.
As for having profiles open, if you mean , really, profile, and not mail account, no it is not possible to have more than one open at a time, for any known program. As for mail accounts, as, I think, I said before, I have eight in my present (and have had them, in the past, including Mozilla). They are there but I can't look at two mail accounts at the same time. But, I don't understand what is your issue, anyway.

 

Hi and thanks:

Thunderbird (2.0.0.24)
I can see both accounts with their respective servers at the same time.
I can also open both accounts (each in its own window) at the same time.
(as long as "Global Inbox is NOT checked off)

Mozilla (1.7.12)
I cannot see more than 1 account / profile at the same time. One has to choose which profile one wants to work with even if they are using the same server. (it is only 1 at a time)

Can't you see more than 1 mail account at the same time (in the left window "pane ")?
For Thunderbird, (2.x) One can see all ones accounts as long as "Global Inbox" is NOT checked off.
Thanks again for all your help and patience!

 

At this point, I can compare Thunderbird (and I am using both v.2.x and 3.x, with separate profiles) with Seamonkey. I can see all my accounts, eight of them, in a single profile of each of my program. And, I clearly remember being able to see all my Mail accounts in a single profile of Netscape7.x and Mozilla 1.x.
What confuses me is the fact that you use account and profile interchangeably when you talk about Mozilla1.7.12. It seems to me that you do that because you can't set up your Cable account in the same profile. In the old Netscape4.x, and earlier, it was necessary to have an one account/one profile, but not since then.
I am wondering if you tried to set up your other account in the profile which already has the Cable account.
As I can, you may gotten what I asked, but I can't be sure because you keep listing profile/account as the same thing.