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Resolved Outlook 2003 on win 7 need to delete profile

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by Robert White, 2010/04/02.

  1. 2010/04/02
    Robert White

    Robert White Well-Known Member Thread Starter

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    I have a new laptop and need to delete a profile on the outlook. Outlook will not open or go into offline mode. I need to get in delete the current profile and set up a new one. Not familiar with 7 enough to do it without help. A step by step please.
     
    Robert White,
    #1
  2. 2010/04/02
    TonyT

    TonyT SuperGeek Staff

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    All Control Panel Items > Mail

    Always backup your messages, settings and contacts prior to removing profiles and stores.
     
    TonyT,
    #2


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  4. 2010/04/02
    Robert White

    Robert White Well-Known Member Thread Starter

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    Is this different from vista? I can't find mail on the vista control pannel
     
    Robert White,
    #3
  5. 2010/04/03
    TonyT

    TonyT SuperGeek Staff

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    Do you have a 64 bit operating system? If so, Outlook is a 32 bit application, thus you must use the Control Panel icon Vista 32 bit Control Panel in Classic View.
     
    TonyT,
    #4
  6. 2010/04/03
    Robert White

    Robert White Well-Known Member Thread Starter

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    sounds great can you walk me thru that step by step from a normal desktop. Sorry but I am vintage xp and not sure how to do what you are asking.
    Thanks:)
     
    Robert White,
    #5
  7. 2010/04/03
    Robert White

    Robert White Well-Known Member Thread Starter

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    Got the vista to do it but 7 stumped me

    I can not find the mail icon or name so I can get in and delete the outlook profile. Can you give me a step by step to get to it from a normal (as installed) desktop screen?
    Thanks
     
    Robert White,
    #6
  8. 2010/04/03
    Admin.

    Admin. Administrator Administrator Staff

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    In Windows 7: Control Panel, select View by: Large icons, then find Mail (32-bit)

    Should be the same in Vista.
     
    Admin.,
    #7
  9. 2010/04/03
    Robert White

    Robert White Well-Known Member Thread Starter

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    Sorry i went into the control panel I could not find a way to get to the classic mode or to mail. I searched in the help and nothing came up for mail.
    Am I missing soemthing the not being able to find a way to get to classic view stumped me.
     
    Robert White,
    #8
  10. 2010/04/03
    Robert White

    Robert White Well-Known Member Thread Starter

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    I have to look at my wifes netbook which has starter since I don't have a 7 machine at home other than that at the moement but it does not have a mail icon. What am i doing wrong?
     
    Robert White,
    #9
  11. 2010/04/05
    Arie

    Arie Administrator Administrator Staff

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    You are mixing Vista and Win7 here, so 1st let us know which OS you are having problems with.

    On Windows 7 you change the Control Panel view as I suggested above. In Vista there's a Classic View link on the left hand side of the Control Panel window.
     
    Arie,
    #10
  12. 2010/04/05
    Robert White

    Robert White Well-Known Member Thread Starter

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    You are correct I was mixing th two as I was using my home computer to try to figure it out and did not have anything 7 except a 7 starter on my wifes netbook to experiment with as I said the netbook does not show or recognize a search for mail so I presume there is that difference between at starter 7 and the regular 7? Sure wish they would be consistent between the windows versions. So in a normal seven just go to users go to large or smal icons and I will see the mail symbol. Is that correct?
    Thanks
     
    Robert White,
    #11
  13. 2010/04/06
    Arie

    Arie Administrator Administrator Staff

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    There will be changes between one version & the next. In this case they are minor.

    Yes is the answer to your Q.
     
    Arie,
    #12
  14. 2010/04/06
    Robert White

    Robert White Well-Known Member Thread Starter

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    Thanks that should do it.:)
     
    Robert White,
    #13

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