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Windows patch cripples XP with blue screen

Discussion in 'Windows XP' started by Steve R Jones, 2010/02/12.

  1. 2010/02/12
    Steve R Jones

    Steve R Jones SuperGeek Staff Thread Starter

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    Update from 02/09/2010:

     
    Steve R Jones,
    #1
  2. 2010/02/12
    wildfire

    wildfire Getting Old

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    Yesterday my system downloaded 9 updates (below) and I haven't experienced any problems.

    KB977165, KB978706, KB977914, KB975560, KB978251, KB975713, KB9878037, KB971468, KB978262

    Most reporting this problem claim 10 or 11 updates, I'm wondering if it's one of the extra two that caused the issue or whether it's one of the above only affecting some systems?

    FWIW My system updated Thursday 11 - Feb - 2010 @ 03:00 GMT (maybe MS pulled updates when they realised there was a problem).
     
    wildfire,
    #2


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  4. 2010/02/12
    Steve R Jones

    Steve R Jones SuperGeek Staff Thread Starter

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    I'm always a day late and a dollar short when it comes to installing updates;)


    .
     
    Steve R Jones,
    #3
  5. 2010/02/12
    Arie

    Arie Administrator Administrator Staff

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    The problem are caused by KB977165, see Restart issues after installing MS10-015. It's not universal, but some users do report problems.

    Here is how to fix:

    • Boot from your Windows XP CD and start the recovery console.
    • You may need to press F6 while the Recovery Console loads in order to load SATA drivers; these can be found on your motherboard CD (or downloaded from the manufacturer web site).
    • If you have a dual-boot or multiple-boot computer, select the installation that you must access from the Recovery Console.
    • When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.
    • Type: CD $NtUninstallKB977165$\spuninst (press ENTER)
    • Type: BATCH spuninst.txt (press ENTER)
    • Type: exit (press ENTER)

    Here's some other articles you may need/want to read:

    Installing Windows XP Recovery Console. This installs the RC on your computer, so you have it always available as a boot option.

    How to install and use the Recovery Console in Windows XP
     
    Arie,
    #4
  6. 2010/02/12
    hawk22

    hawk22 Geek Member

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    My XP updated Wednesday 10 - Feb- 2010 same 9 updates as wildfire and all is sweet.
     
    hawk22,
    #5
  7. 2010/02/12
    wildfire

    wildfire Getting Old

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    Hmm, dodged the bullet again (twice in as many days).

    Maybe I should play the lottery this week :)

    Taking Steve's advise now though, Automatic Updates are now set to download but not install.
     
    Last edited: 2010/02/12
    wildfire,
    #6
  8. 2010/02/12
    Christer

    Christer Geek Member Staff

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    Through Microsoft Update, I was offered 9 updates for Windows, 2 updates for Office and KB890830. That's a total of 12. Depending on which you count, it can be 9-12. (I've had no problems.)
     
    Christer,
    #7
  9. 2010/02/12
    hawk22

    hawk22 Geek Member

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    My Automatic Updates are always set to Download but do not Install, would not trust them the other way.
     
    hawk22,
    #8
  10. 2010/02/13
    Arie

    Arie Administrator Administrator Staff

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    Mine has been set to Automatic for the last few years (at least through Vista & now Windows 7), I never had a problem :D
     
    Arie,
    #9
  11. 2010/02/13
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Same with me. :)
     
    Evan Omo,
    #10
  12. 2010/02/16
    Arie

    Arie Administrator Administrator Staff

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    Arie,
    #11

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