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Windows Vista Vista Will Not Let Me Download Updates

Discussion in 'Legacy Windows' started by FuzzyxPanda, 2009/10/14.

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  1. 2009/10/14
    FuzzyxPanda

    FuzzyxPanda Inactive Thread Starter

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    [FONT= "Arial"]My computer wants to update but for some reason won't let me. It's been like this for three days. Also, stuff has started disappearing from my computer. Like randomly my extension of Windows Live went missing and some of my fonts. I think I have a virus of some kind that I can't get rid of. I hope it's not that. Can anyone please give me better news?[/FONT]
     
    FuzzyxPanda,
    #1
  2. 2009/10/14
    FuzzyxPanda

    FuzzyxPanda Inactive Thread Starter

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    First 50 [or so] Lines of My Update Log.

    2009-10-03 21:21:47:350 1048 117c Misc Microsoft signed: Yes
    2009-10-03 21:22:00:785 1048 117c Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    2009-10-03 21:22:00:792 1048 117c Misc Microsoft signed: Yes
    2009-10-03 21:22:00:820 1048 117c Agent Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://update.microsoft.com/v8/microsoftupdate/redir/MUAuth.cab
    2009-10-03 21:22:00:820 1048 117c Misc Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
    2009-10-03 21:22:00:828 1048 117c Misc Microsoft signed: Yes
    2009-10-03 21:22:03:359 1048 117c Misc Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
    2009-10-03 21:22:03:367 1048 117c Misc Microsoft signed: Yes
    2009-10-03 21:22:03:376 1048 117c Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    2009-10-03 21:22:03:383 1048 117c Misc Microsoft signed: Yes
    2009-10-03 21:22:03:430 1048 117c Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    2009-10-03 21:22:03:438 1048 117c Misc Microsoft signed: Yes
    2009-10-03 21:22:03:450 1048 117c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2009-10-03 21:22:03:458 1048 117c Misc Microsoft signed: Yes
    2009-10-03 21:22:03:576 1048 117c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2009-10-03 21:22:03:584 1048 117c Misc Microsoft signed: Yes
    2009-10-03 21:22:03:643 1048 117c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2009-10-03 21:22:03:651 1048 117c Misc Microsoft signed: Yes
    2009-10-03 21:22:03:686 1048 117c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2009-10-03 21:22:03:694 1048 117c Misc Microsoft signed: Yes
    2009-10-03 21:22:03:983 1048 117c Setup Determining whether a new setup handler needs to be downloaded
    2009-10-03 21:22:04:040 1048 117c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe:
    2009-10-03 21:22:04:062 1048 117c Misc Microsoft signed: Yes
    2009-10-03 21:22:04:063 1048 117c Setup SelfUpdate handler update NOT required: Current version: 7.2.6001.788, required version: 7.2.6001.788
    2009-10-03 21:22:04:063 1048 117c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.2.6001.788 "
    2009-10-03 21:22:04:079 1048 117c Setup WARNING: Cbs StartSession, error = 0x80070424
    2009-10-03 21:22:04:079 1048 117c Setup FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.2.6001.788" failed, error = 0x80070424
    2009-10-03 21:22:04:079 1048 117c Setup FATAL: SelfUpdate check failed, err = 0x80070424
    2009-10-03 21:22:04:080 1048 117c Agent * WARNING: Skipping scan, self-update check returned 0x80070424
    2009-10-03 21:22:04:272 1048 117c Agent * WARNING: Exit code = 0x80070424
    2009-10-03 21:22:04:272 1048 117c Agent *********
    2009-10-03 21:22:04:272 1048 117c Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
    2009-10-03 21:22:04:273 1048 117c Agent *************
    2009-10-03 21:22:04:273 1048 117c Agent WARNING: WU client failed Searching for update with error 0x80070424
    2009-10-03 21:22:04:274 1048 1b68 AU >>## RESUMED ## AU: Search for updates [CallId = {01B6B76C-E8F9-4929-BC2A-F45255E94AA3}]
    2009-10-03 21:22:04:274 1048 1b68 AU # WARNING: Search callback failed, result = 0x80070424
    2009-10-03 21:22:04:274 1048 1b68 AU # WARNING: Failed to find updates with error code 80070424
    2009-10-03 21:22:04:274 1048 1b68 AU #########
    2009-10-03 21:22:04:274 1048 1b68 AU ## END ## AU: Search for updates [CallId = {01B6B76C-E8F9-4929-BC2A-F45255E94AA3}]
    2009-10-03 21:22:04:274 1048 1b68 AU #############
    2009-10-03 21:22:04:275 1048 1b68 AU AU setting next detection timeout to 2009-10-04 07:22:04
    2009-10-03 21:22:04:276 1048 1b68 AU Setting AU scheduled install time to 2009-10-04 08:00:00
    2009-10-03 21:22:09:080 1048 117c Report REPORT EVENT: {7F440A11-8F65-4053-B524-55B9C748660D} 2009-10-03 21:22:04:079-0500 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80070424 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80070424.
    2009-10-04 02:07:44:103 1048 1064 Shutdwn user declined update at shutdown
    2009-10-04 02:07:44:118 1048 1064 AU AU initiates service shutdown
    2009-10-04 02:07:44:119 1048 1064 AU ########### AU: Uninitializing Automatic Updates ###########
    2009-10-04 02:07:44:133 1048 1064 Handler FATAL: UH: 0x80070424: StartSession failed in CCbs::IsCbsPending
    2009-10-04 02:07:44:580 1048 1064 Service *********
    2009-10-04 02:07:44:580 1048 1064 Service ** END ** Service: Service exit [Exit code = 0x240001]
    2009-10-04 02:07:44:580 1048 1064 Service *************
    2009-10-04 16:12:34:863 532 370 Misc =========== Logging initialized (build: 7.2.6001.788, tz: -0500) ===========
    2009-10-04 16:12:34:871 532 370 Misc = Process: C:\Windows\system32\svchost.exe
    2009-10-04 16:12:34:951 532 370 Misc = Module: c:\windows\system32\wuaueng.dll
    2009-10-04 16:12:34:850 532 370 Service *************
    2009-10-04 16:12:35:193 532 370 Service ** START ** Service: Service startup
    2009-10-04 16:12:35:243 532 370 Service *********
    2009-10-04 16:12:36:258 532 370 Agent * WU client version 7.2.6001.788
    2009-10-04 16:12:36:261 532 370 Agent * Base directory: C:\Windows\SoftwareDistribution
    2009-10-04 16:12:36:449 532 370 Agent * Access type: No proxy
    2009-10-04 16:12:36:503 532 370 Agent * Network state: Connected
    2009-10-04 16:13:21:797 532 370 Agent *********** Agent: Initializing Windows Update Agent ***********
    2009-10-04 16:13:21:797 532 370 Agent *********** Agent: Initializing global settings cache ***********
    2009-10-04 16:13:21:797 532 370 Agent * WSUS server: <NULL>
    2009-10-04 16:13:21:797 532 370 Agent * WSUS status server: <NULL>
    2009-10-04 16:13:21:797 532 370 Agent * Target group: (Unassigned Computers)
    2009-10-04 16:13:21:798 532 370 Agent * Windows Update access disabled: No
    2009-10-04 16:13:22:129 532 370 DnldMgr Download manager restoring 0 downloads
    2009-10-04 16:13:22:158 532 370 AU ########### AU: Initializing Automatic Updates ###########
    2009-10-04 16:13:22:159 532 370 AU AU setting next detection timeout to 2009-10-04 21:13:22
    2009-10-04 16:13:22:162 532 370 AU # Approval type: Scheduled (User preference)
    2009-10-04 16:13:22:162 532 370 AU # Scheduled install day/time: Every day at 3:00
    2009-10-04 16:13:22:162 532 370 AU # Auto-install minor updates: Yes (User preference)
    2009-10-04 16:13:22:646 532 370 AU AU finished delayed initialization
    2009-10-04 16:13:22:868 532 370 Report *********** Report: Initializing static reporting data ***********
    2009-10-04 16:13:22:868 532 370 Report * OS Version = 6.0.6001.1.0.66304
    2009-10-04 16:13:22:868 532 370 Report * OS Product Type = 0x00000003
    2009-10-04 16:13:22:944 532 370 Report * Computer Brand = TOSHIBA
    2009-10-04 16:13:22:944 532 370 Report * Computer Model = Satellite L355
    2009-10-04 16:13:22:950 532 370 Report * Bios Revision = 1.90
    2009-10-04 16:13:22:951 532 370 Report * Bios Name = InsydeH2O Version 1.90
    2009-10-04 16:13:22:951 532 370 Report * Bios Release Date = 2009-06-04T00:00:00
    2009-10-04 16:13:22:951 532 370 Report * Locale ID = 1033
    2009-10-04 16:13:23:039 532 370 AU #############
    2009-10-04 16:13:23:039 532 370 AU ## START ## AU: Search for updates
    2009-10-04 16:13:23:040 532 370 AU #########
    2009-10-04 16:13:23:072 532 370 AU <<## SUBMITTED ## AU: Search for updates [CallId = {52A2699B-CEAA-4B48-B1FF-42D51F81BE35}]
    2009-10-04 16:13:24:425 532 e84 Agent *************
    2009-10-04 16:13:24:425 532 e84 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
     
    FuzzyxPanda,
    #2


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  4. 2009/10/14
    Whiskeyman Lifetime Subscription

    Whiskeyman Inactive Alumni

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    Whiskeyman,
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  5. 2009/10/14
    broni

    broni Moderator Malware Analyst

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    broni,
    #4
  6. 2009/10/14
    Arie

    Arie Administrator Administrator Staff

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    Arie,
    #5
  7. 2009/10/14
    FuzzyxPanda

    FuzzyxPanda Inactive Thread Starter

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    Thank You

    Thank you for all the help. I've done everything that was requested of me but am still having no luck. Well, I also posted what I needed to in the Malware Forums. ^^
     
    FuzzyxPanda,
    #6
  8. 2009/10/15
    Arie

    Arie Administrator Administrator Staff

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    OK, let's wait & see what the Malware posting will bring. It looks like you have Malware on your system.
     
    Arie,
    #7
  9. 2009/10/17
    FuzzyxPanda

    FuzzyxPanda Inactive Thread Starter

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    Resolved issues and remaining issues.

    Ok, the malware issues have been resolved, thankfully, but I am still having issues getting updates from Windows. It keeps telling me it either can't check for updates or that updates are already downloading, which is why they can't download the updates, which is impossible. Any thoughts on this?
     
    Last edited: 2009/10/17
    FuzzyxPanda,
    #8
  10. 2009/10/18
    Arie

    Arie Administrator Administrator Staff

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    First, delete the WindowsUpdate.log.

    1. Click Start, and in the Search box on the start menu, type CMD, then press Ctrl+Shift+Enter (this will get you an elevation prompt for an Administrator command prompt)
    2. At the command prompt, type net stop wuauserv, then press Enter
    3. Next type del %windir%\WindowsUpdate.log, then press Enter
    4. Last type net start wuauserv, press Enter and close the command prompt.

    Now attempt to run Windows Update.

    When that fails, open the WindowsUpdate.log, type %windir%\WindowsUpdate.log in Vista's Start Search box & press [Enter]

    Copy & paste the log in your reply.
     
    Arie,
    #9
  11. 2009/10/18
    FuzzyxPanda

    FuzzyxPanda Inactive Thread Starter

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    Window's Update Log

    2009-10-18 16:22:34:939 1040 13b0 Misc =========== Logging initialized (build: 7.2.6001.788, tz: -0500) ===========
    2009-10-18 16:22:34:939 1040 13b0 Misc = Process: C:\Windows\system32\svchost.exe
    2009-10-18 16:22:34:939 1040 13b0 Misc = Module: c:\windows\system32\wuaueng.dll
    2009-10-18 16:22:34:939 1040 13b0 Service *************
    2009-10-18 16:22:34:939 1040 13b0 Service ** START ** Service: Service startup
    2009-10-18 16:22:34:940 1040 13b0 Service *********
    2009-10-18 16:22:34:946 1040 13b0 Agent * WU client version 7.2.6001.788
    2009-10-18 16:22:34:946 1040 13b0 Agent * Base directory: C:\Windows\SoftwareDistribution
    2009-10-18 16:22:34:946 1040 13b0 Agent * Access type: No proxy
    2009-10-18 16:22:34:947 1040 13b0 Agent * Network state: Connected
    2009-10-18 16:23:00:823 1040 490 Report WARNING: Failed to query for service properties: 80248014
    2009-10-18 16:23:00:823 1040 490 Report WARNING: Failed to query for service properties: 80248014
    2009-10-18 16:23:00:823 1040 490 Agent *********** Agent: Initializing Windows Update Agent ***********
    2009-10-18 16:23:00:824 1040 490 Agent *********** Agent: Initializing global settings cache ***********
    2009-10-18 16:23:00:824 1040 490 Agent * WSUS server: <NULL>
    2009-10-18 16:23:00:824 1040 490 Agent * WSUS status server: <NULL>
    2009-10-18 16:23:00:824 1040 490 Agent * Target group: (Unassigned Computers)
    2009-10-18 16:23:00:824 1040 490 Agent * Windows Update access disabled: No
    2009-10-18 16:23:00:825 1040 490 DnldMgr Download manager restoring 0 downloads
    2009-10-18 16:23:00:829 1040 490 AU ########### AU: Initializing Automatic Updates ###########
    2009-10-18 16:23:00:830 1040 490 AU # Approval type: Scheduled (User preference)
    2009-10-18 16:23:00:830 1040 490 AU # Scheduled install day/time: Every day at 14:00
    2009-10-18 16:23:00:830 1040 490 AU # Auto-install minor updates: Yes (User preference)
    2009-10-18 16:23:00:832 1040 490 AU Setting AU scheduled install time to 2009-10-19 19:00:00
    2009-10-18 16:23:00:847 1040 490 AU AU setting pending client directive to 'Unable To Detect'
    2009-10-18 16:23:00:848 1040 490 AU AU finished delayed initialization
    2009-10-18 16:23:01:458 1040 13b0 Report *********** Report: Initializing static reporting data ***********
    2009-10-18 16:23:01:458 1040 13b0 Report * OS Version = 6.0.6001.1.0.66304
    2009-10-18 16:23:01:458 1040 13b0 Report * OS Product Type = 0x00000003
    2009-10-18 16:23:01:520 1040 13b0 Report * Computer Brand = TOSHIBA
    2009-10-18 16:23:01:520 1040 13b0 Report * Computer Model = Satellite L355
    2009-10-18 16:23:01:538 1040 13b0 Report * Bios Revision = 1.90
    2009-10-18 16:23:01:538 1040 13b0 Report * Bios Name = InsydeH2O Version 1.90
    2009-10-18 16:23:01:538 1040 13b0 Report * Bios Release Date = 2009-06-04T00:00:00
    2009-10-18 16:23:01:538 1040 13b0 Report * Locale ID = 1033
    2009-10-18 16:23:01:629 1040 1010 PT WARNING: PTError: 0x80248014
    2009-10-18 16:23:01:629 1040 1010 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
    2009-10-18 16:23:01:630 1040 1010 PT WARNING: PTError: 0x80248014
    2009-10-18 16:23:01:630 1040 1010 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
    2009-10-18 16:23:01:630 1040 1010 PT WARNING: PTError: 0x80248014
    2009-10-18 16:23:01:630 1040 1010 Report WARNING: Reporter failed to upload events with hr = 80248014.
    2009-10-18 16:23:01:630 1040 1010 PT WARNING: PTError: 0x80248014
    2009-10-18 16:23:01:630 1040 1010 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
    2009-10-18 16:23:01:630 1040 1010 PT WARNING: PTError: 0x80248014
    2009-10-18 16:23:01:630 1040 1010 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
    2009-10-18 16:23:01:630 1040 1010 PT WARNING: PTError: 0x80248014
    2009-10-18 16:23:01:631 1040 1010 Report WARNING: Reporter failed to upload events with hr = 80248014.
    2009-10-18 16:23:01:631 1040 1010 PT WARNING: PTError: 0x80248014
    2009-10-18 16:23:01:631 1040 1010 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
    2009-10-18 16:23:01:631 1040 1010 PT WARNING: PTError: 0x80248014
    2009-10-18 16:23:01:631 1040 1010 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
    2009-10-18 16:23:01:631 1040 1010 PT WARNING: PTError: 0x80248014
    2009-10-18 16:23:01:631 1040 1010 Report WARNING: Reporter failed to upload events with hr = 80248014.
    2009-10-18 16:23:01:632 1040 1010 PT WARNING: PTError: 0x80248014
    2009-10-18 16:23:01:632 1040 1010 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
    2009-10-18 16:23:01:632 1040 1010 PT WARNING: PTError: 0x80248014
    2009-10-18 16:23:01:632 1040 1010 PT WARNING: Initialization failed for Protocol Talker Context: 0x80248014
    2009-10-18 16:23:01:632 1040 1010 PT WARNING: PTError: 0x80248014
    2009-10-18 16:23:01:632 1040 1010 Report WARNING: Reporter failed to upload events with hr = 80248014.
    2009-10-18 16:23:04:367 1040 490 AU Triggering AU detection through DetectNow API
    2009-10-18 16:23:04:367 1040 490 AU Triggering Online detection (interactive)
    2009-10-18 16:23:04:368 1040 13b0 AU #############
    2009-10-18 16:23:04:368 1040 13b0 AU ## START ## AU: Search for updates
    2009-10-18 16:23:04:368 1040 13b0 AU #########
    2009-10-18 16:23:04:371 1040 13b0 AU <<## SUBMITTED ## AU: Search for updates [CallId = {CD9705C7-29B0-4364-8C7C-4A51CAC6841B}]
    2009-10-18 16:23:04:371 1040 1010 Agent *************
    2009-10-18 16:23:04:371 1040 1010 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
    2009-10-18 16:23:04:371 1040 1010 Agent *********
    2009-10-18 16:23:04:371 1040 1010 Agent * Online = Yes; Ignore download priority = No
    2009-10-18 16:23:04:371 1040 1010 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1 "
    2009-10-18 16:23:04:371 1040 1010 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D}
    2009-10-18 16:23:04:372 1040 1010 Agent * Search Scope = {Machine}
    2009-10-18 16:23:04:372 1040 1010 Setup Checking for agent SelfUpdate
    2009-10-18 16:23:04:372 1040 1010 Setup Client version: Core: 7.2.6001.788 Aux: 7.2.6001.788
    2009-10-18 16:23:04:377 1040 1010 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    2009-10-18 16:23:04:386 1040 1010 Misc Microsoft signed: Yes
    2009-10-18 16:23:05:884 1040 1010 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    2009-10-18 16:23:05:888 1040 1010 Misc Microsoft signed: Yes
    2009-10-18 16:23:05:898 1040 1010 Agent Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://update.microsoft.com/v8/microsoftupdate/redir/MUAuth.cab
    2009-10-18 16:23:05:898 1040 1010 Misc Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
    2009-10-18 16:23:05:902 1040 1010 Misc Microsoft signed: Yes
    2009-10-18 16:23:08:462 1040 1010 Misc Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
    2009-10-18 16:23:08:465 1040 1010 Misc Microsoft signed: Yes
    2009-10-18 16:23:08:470 1040 1010 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    2009-10-18 16:23:08:474 1040 1010 Misc Microsoft signed: Yes
    2009-10-18 16:23:08:897 1040 1010 Misc WARNING: Send failed with hr = 80072f78.
    2009-10-18 16:23:08:897 1040 1010 Misc WARNING: SendRequest failed with hr = 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2009-10-18 16:23:08:897 1040 1010 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v8/windowsupdate/redir/muv3wuredir.cab>. error 0x80072f78
    2009-10-18 16:23:08:897 1040 1010 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
    2009-10-18 16:23:08:897 1040 1010 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072f78
    2009-10-18 16:23:08:897 1040 1010 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072f78
    2009-10-18 16:23:09:623 1040 1010 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    2009-10-18 16:23:09:628 1040 1010 Misc Microsoft signed: Yes
    2009-10-18 16:23:09:634 1040 1010 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2009-10-18 16:23:09:639 1040 1010 Misc Microsoft signed: Yes
    2009-10-18 16:23:09:954 1040 1010 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2009-10-18 16:23:09:957 1040 1010 Misc Microsoft signed: Yes
    2009-10-18 16:23:09:960 1040 1010 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2009-10-18 16:23:09:963 1040 1010 Misc Microsoft signed: Yes
    2009-10-18 16:23:10:202 1040 1010 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2009-10-18 16:23:10:205 1040 1010 Misc Microsoft signed: Yes
    2009-10-18 16:23:10:262 1040 1010 Setup Determining whether a new setup handler needs to be downloaded
    2009-10-18 16:23:10:262 1040 1010 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe:
    2009-10-18 16:23:10:268 1040 1010 Misc Microsoft signed: Yes
    2009-10-18 16:23:10:268 1040 1010 Setup SelfUpdate handler update NOT required: Current version: 7.2.6001.788, required version: 7.2.6001.788
    2009-10-18 16:23:10:268 1040 1010 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.2.6001.788 "
    2009-10-18 16:23:10:269 1040 1010 Setup WARNING: Cbs StartSession, error = 0x80070424
    2009-10-18 16:23:10:269 1040 1010 Setup FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.2.6001.788" failed, error = 0x80070424
    2009-10-18 16:23:10:269 1040 1010 Setup FATAL: SelfUpdate check failed, err = 0x80070424
    2009-10-18 16:23:10:270 1040 1010 Agent * WARNING: Skipping scan, self-update check returned 0x80070424
    2009-10-18 16:23:10:292 1040 1010 Agent * WARNING: Exit code = 0x80070424
    2009-10-18 16:23:10:292 1040 1010 Agent *********
    2009-10-18 16:23:10:292 1040 1010 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
    2009-10-18 16:23:10:292 1040 1010 Agent *************
    2009-10-18 16:23:10:292 1040 1010 Agent WARNING: WU client failed Searching for update with error 0x80070424
    2009-10-18 16:23:10:293 1040 f10 AU >>## RESUMED ## AU: Search for updates [CallId = {CD9705C7-29B0-4364-8C7C-4A51CAC6841B}]
    2009-10-18 16:23:10:293 1040 f10 AU # WARNING: Search callback failed, result = 0x80070424
    2009-10-18 16:23:10:293 1040 f10 AU # WARNING: Failed to find updates with error code 80070424
    2009-10-18 16:23:10:293 1040 f10 AU #########
    2009-10-18 16:23:10:293 1040 f10 AU ## END ## AU: Search for updates [CallId = {CD9705C7-29B0-4364-8C7C-4A51CAC6841B}]
    2009-10-18 16:23:10:293 1040 f10 AU #############
    2009-10-18 16:23:10:295 1040 f10 AU AU setting next detection timeout to 2009-10-19 02:23:10
    2009-10-18 16:23:10:295 1040 f10 AU Setting AU scheduled install time to 2009-10-19 19:00:00
    2009-10-18 16:23:15:275 1040 13b0 AU Launched new AU client for directive 'Unable To Detect', session id = 0x1
    2009-10-18 16:23:15:275 1040 1010 Report REPORT EVENT: {FC1E288A-C41F-4EC7-96FC-FD8EEEC62A0C} 2009-10-18 16:23:10:269-0500 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80070424 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80070424.
     
    FuzzyxPanda,
    #10
  12. 2009/10/18
    broni

    broni Moderator Malware Analyst

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    broni,
    #11
  13. 2009/10/18
    FuzzyxPanda

    FuzzyxPanda Inactive Thread Starter

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    Hmmmm....

    Tried it, still no cigar. But I didn't try the part about fixing it yourself out of fear I'd do something wrong. Thank you for the suggestion though. :]
     
    FuzzyxPanda,
    #12
  14. 2009/10/19
    Arie

    Arie Administrator Administrator Staff

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    Can you tell me what you tried?


    You also receive this error:
    Error 0x80072F78 is
    ERROR_HTTP_INVALID_SERVER_RESPONSE
    The server response could not be parsed.

    There's a whole list of things to go through. Follow the steps listed in this document: How to troubleshoot problems connecting to Windows Update or to Microsoft Update
     
    Arie,
    #13
  15. 2009/10/19
    FuzzyxPanda

    FuzzyxPanda Inactive Thread Starter

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    I tried what Broni suggested before you got back. It didn't help.
     
    Last edited: 2009/10/19
    FuzzyxPanda,
    #14
  16. 2009/10/20
    Arie

    Arie Administrator Administrator Staff

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    Hu?

    So what did you try?

    Anyway, I already provided you with lots to try in my other reply. Post back after you have run through all those.
     
    Arie,
    #15
  17. 2009/10/20
    FuzzyxPanda

    FuzzyxPanda Inactive Thread Starter

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    I had tried the Microsoft Fixit thing.
     
    FuzzyxPanda,
    #16
  18. 2009/10/21
    Arie

    Arie Administrator Administrator Staff

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    Arie,
    #17
  19. 2009/10/22
    FuzzyxPanda

    FuzzyxPanda Inactive Thread Starter

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    I tried all that and still nothing. I even tried typing the error number I get into the search box on Microsoft. Maybe it will help. It is Code 80070424
     
    Last edited: 2009/10/22
    FuzzyxPanda,
    #18
  20. 2009/10/22
    Arie

    Arie Administrator Administrator Staff

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    Yes, I can read your log file & see the error codes.

    Let's completely kill WU & start from scratch:

    Download and run this Microsoft fixit.

    Note: It can take up to 20 minutes to run. Just let it work to a conclusion no matter how long it might take.

    Note II: It will need to reboot your system. Please agree to the reboot.

    Once you have done this, delete the WindowsUpdate.log.

    1. Click Start, and in the Search box on the start menu, type CMD, then press Ctrl+Shift+Enter (this will get you an elevation prompt for an Administrator command prompt)
    2. At the command prompt, type net stop wuauserv, then press Enter
    3. Next type del %windir%\WindowsUpdate.log, then press Enter
    4. Last type net start wuauserv, press Enter and close the command prompt.

    Now attempt to run Windows Update.

    If Windows Update fails again, open the WindowsUpdate.log, type %windir%\WindowsUpdate.log in Vista's Start Search box & press [Enter]

    Copy & paste the log in your reply.
     
    Arie,
    #19
  21. 2009/11/16
    FuzzyxPanda

    FuzzyxPanda Inactive Thread Starter

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    Sorry it took me so long to reply-we just regained our internet. I'm back now.
     
    FuzzyxPanda,
    #20
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