Internal Card Reader problems

I have operated a computer repair shop for 13 years and have never had the problem that I will describe. I hope someone can help.

I built a custom computer for a customer with an Asus P5Q Turbo motherboard and a core 2 duo processor. The computer is running raid with 2 SATA hard drives, a SATA DVDRW and a PCI USB Card on windows XP Pro and has an internal card reader.

The card reader is connected to the standard USB motherboard port and shows up in my computer. After you boot up the computer and plug in a card (we used SD) the mouse pointer will get an hour glass above it to indicate that the card is being read and this is all that will happen. If you open the drive in my computer you get nothing. Now, if you unplug it from the motherboard and then re-plug it back in, the card reader will work fine until you turn off the computer and turn it back on, then the card reader is back to not reading until you unplug and replug it again. So, we got in a PCI USB card with an internal USB port (standard USB) and pluged in a internal card reader (with standard, not motherboard type of port - you could also use this card reader externally if you want to) and it acts the same as the card reader that uses the motherboard port. Now, if you plug any card reader into the external motherboard ports and boot windows the external card reader will work with no problem but not on the USB card with the internal port. So, if you want an internal card reader, the only thing that works is to plug it into the motherboard or internal USB port AFTER you boot windows.

This is not what my customer is wanting to hear. I don't blame him.

I have looked in the bios and can't find any issue and also updated the drivers for the motherboard.

I don't have a solution so far. I have found an internal IDE card reader on Ebay and think that it may be my only option.

http://cgi.ebay.com/Addonics-DigiDr...C_Drives_Storage_Internal?hash=item334fc95c53

I would like to see if there are any other options but am running out of time. Is there an internal card reader that runs on the 1394 or SATA port for the card readers?

Any suggestions would be appreciated.

Dan

 

I suspect that the USB PCI Card has a VIA Chipset on it, try a card with an NEC Chipset, works for me.

 

The card reader works fine in another PC.

 

This may effect the card reader the plugs into the USB port but not the motherboard port.

 

The card reader is not an older card reader but I did check and there is no setting on the MB for legacy