Resolved Shut down and Internet connectivity problems

I'm surprised I didn't find this problem with BBS's search. Surely I'm not the first one. Ok, here goes: I've had this shut down and Internet connectivity problem for a few weeks now.

If I make a change, e.g., add or remove a program or a driver, I have no Internet connection upon rebooting. Then when I try to shut down, XP goes as far as "Windows is shutting down," but it never does until I give up and push the button. When I bring it back up, connectivity is always just fine, and everything goes along smoothly until the next time I make a change to the system when the whole process starts all over again.

I run Disk Clean Up, defrag, Ad-Aware, Spybot, and Uniblue's Driver Scanner and Registry Booster regularly and have done all that this week. None of that helped.

Any ideas what might be causing this nuisance?

 

Having a very similar problem myself, however I have to use the 'repair' option to re-gain access to the internet.

Each time i shutdown and startup again next time I have no internet connection at all.

Hope we find a solution to this what is looking like a big problem.

 

Make sure you close out of all programs before shut down. Some programs cause shut down to hang.

 

Thank you, Sniper928 and Maco88

Sniper928, yes, I do shut down all programs before trying to shut down the computer, but thank you for responding.

Maco88, so the "repair" option works for you? It's never worked for me. I always have to push the button to shut down and boot back up again.

Any more ideas out there?
Alice

 

I forgot to say, what about processes in task manager? make sure the ones that are for windows only are listed when shutting down.

 

I have to repair connection with mine when I start my computer...I think the problem with this one is the firewall......I dont know if that is any help to you

 

Thank you, Toxigenic

Thank you for responding. I never had this problem before about a month ago, and I've had the same firewall all along. Do you think it could suddenly be a problem? And as I said earlier, the "repair" function doesn't do it for me.
Alice

 

Youre very welcome....I have had the same firewall all along also and the problem came up suddenly.....Have you tried to release renew your ipconfig in the cmd menu? Are your running a router? It might need a firmware upgrade?

 

More information, please

Yes, I do have a router, and I'll check that. I don't know what you mean by "ipconfig in the cmd menu." Would you explain a little more about that, please.
Alice

 

If you have Xp you would go to start....run..in the box...type cmd...
to reset you would type ipconfig /release....after its released your ip ....type in ipconfig /renew
This will reset your ip settings so that you can connect to the internet

 

Thank you, Toxigenic

Thank you, Toxigenic. I'll keep your note handy for the next time I need it.
Alice

 

aks,

hope you got it all sorted.

Apparently i had a sever virus/trojan infection which required a clean reformat & re-install so no all is well.

Cheers

 

Hi aks,

Sometimes Windows just doesn't want to close an app and shutdown. I had the same "type" of problems with shutting down but I changed the values of "WaitToKillAppTimeout" and "HungAppTimeout" in the registry. It solved my problem, but I don't know enough about your system or how "intermediate" your experience is to know if these tweaks would do you any good.

Also, did you know that 3-D screen savers can cause similar problems resuming from standby, hibernate and shutdown? Microsoft has a patch for this problem.

Feel like a quick, harmless little experiment? There's a little doodad (I think that's the technical term for it) called Wizmo. It's very small little app by Steve Gibson that can automate quite a few things with just a single click.

If so, goto: http://www.grc.com/wizmo/wizmo.htm and scroll down to the download button. Save the program anywhere you want.

After download, right-click on the file and select "create shortcut" and put it on your Desktop.

Once it's on the Desktop, right-click the shortcut and in the "target" box it will say "C:\(wherever you saved it)\wizmo.exe.

Then, put a space after the .exe and type in "shutdown" (without the quotes). Click the Apply tab. It should look like this:
C:\wizmo.exe shutdown (if you saved it to C:\)

Now click on the Wizmo shortcut and see if your computer shuts down as it should or if you're still having problems.

And, if you find you have no use for it, simply delete it. It leaves nothing behind anywhere in your system — it's a completely self contained program.

As far as the internet connection issue goes, uninstalling programs doesn't always uninstall the entire product. Some little bits remain in the registry and in the Windows\System files. One of your installs may have been set to automatically download updates, but the program isn't there anymore and it may have had a dependency on something else. You may have to go into Administrative Tools\Services and see what's there.

Have you done a system file check? Put your XP CD in the drive and hold down the shift key so it doesn't auto start. Then click Start | Run and in the dialog box type in exactly: sfc /scannow (note the space between the "sfc" and the forward slash "scannow ") then click OK. It will probably take about ten minutes or so to complete, but it makes sure all Windows System files are there.

Then again it could be your Motherboards Ethernet drivers are corrupt. You'll need to reinstall them.

Bottom Line (weasel clause): I could be wrong.

 

User Profile Hive Cleanup Service

"Overview
The User Profile Hive Cleanup service helps to ensure user sessions are completely terminated when a user logs off. System processes and applications occasionally maintain connections to registry keys in the user profile after a user logs off. In those cases the user session is prevented from completely ending. This can result in problems when using Roaming User Profiles in a server environment or when using locked profiles as implemented through the Shared Computer Toolkit for Windows XP.

On Windows 2000 you can benefit from this service if the application event log shows event id 1000 where the message text indicates that the profile is not unloading and that the error is "Access is denied ". On Windows XP and Windows Server 2003 either event ids 1517 and 1524 indicate the same profile unload problem.

To accomplish this the service monitors for logged off users that still have registry hives loaded. When that happens the service determines which application have handles opened to the hives and releases them. It logs the application name and what registry keys were left open. After this the system finishes unloading the profile. "

http://www.microsoft.com/downloadS/...6d-8912-4e18-b570-42470e2f3582&displaylang=en

 

Systray?

Thanks for your responses, everyone, and I'm sorry it took me a few days to get back to this. Before I try any of your suggestions, I wonder about this that I just noticed. When I go to Task Manager, I used to see Systray there, among other things, but it's not there anymore.

Could that be my problem? And how do I get it back?
Alice