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"Volume Control not installed" error

Discussion in 'Windows XP' started by daralee100, 2009/01/23.

  1. 2009/01/23
    daralee100

    daralee100 Inactive Thread Starter

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    For the past week, I've been watching shows on and off youtube and whatnot with no sound problems. Now, all of a sudden, the sound icon is gone from my tray and it's playing in mono-sound favoring the left with nothing coming out of the right. When I went into the control panel and into the sound device tab, while trying to get it back on my desktop, I got an error message saying that I cannot add it back because the Windows Volume Control Program is not installed. I am running Windows XP SP3 on a university computer with no access to a recovery disk or SP disk. Can anyone help me solve this?
     
    daralee100,
    #1
  2. 2009/01/23
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi daralee100. :) Have you checked all the cables for your speakers to make sure that they are connected and that your right speaker hasn't gotten unplugged? What sound device do you have installed? Have you tried reinstalling your sound drivers? Take a look in device manager and note any yellow exclamation points next to any of your devices. If there are some yellow exclamation points let me know which devices they are next to. Thanks!
     
    Evan Omo,
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  4. 2009/01/23
    Arie

    Arie Administrator Administrator Staff

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    Arie,
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  5. 2009/01/23
    daralee100

    daralee100 Inactive Thread Starter

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    As to the first poster- I have built in speakers on my laptop, so the cables are fine. The drivers are reinstalled to no avail and there are no yellow exclaimation points.

    Arie, I will read the thread posted and get back to you on that, I may be occupied for the rest of the night, but I'll take care of it tomorrow morning. I could probably find that file from a laptop that is conveniently close to me and keep it on hand.

    Thank you both for your support!
     
    daralee100,
    #4
  6. 2009/01/23
    goddez1

    goddez1 Inactive

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    You might try a rename on the sndvol32.exe (to something like sndvol32.bak) file. This should be the in the windows\system32 folder. It is a protected file and will be restore from the windows\system32\dllcache. Tried this on my own system and it was restored intermediately.

    NOTE* You should make sure you have this in the dllcache folder by doing a file search for sndvol32 before trying this. Or as you stated a copy from your laptop should do it.
     
    Last edited: 2009/01/23
    goddez1,
    #5
  7. 2009/01/25
    Arie

    Arie Administrator Administrator Staff

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    Great! Yup, that works.
     
    Arie,
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  8. 2009/01/25
    daralee100

    daralee100 Inactive Thread Starter

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    Okay, I'm back and able to focus on this again, sorry about the delay! Anyway, I have secured the file from another computer of the exact type and what-not, now my issue is installing with it. I followed directions somewhere to do an extraction with the command expand sndvol32.ex_ c:\windows\system32\sndvol32.exe However, when I do that I get the error message cannot open input file and the file name.

    EDIT: All I had to do was go to the sound properties and click to place the button back on the taskbar... Problem solved, thank you!
     
    Last edited: 2009/01/25
    daralee100,
    #7
  9. 2009/01/26
    wildfire

    wildfire Getting Old

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    Sorry for jumping in and I'm glad you resolved the problem but, do you mind my asking for more information as there seems to be a conflict in your posts. :confused:

    EDIT: No need, my apologies it's still early here :eek:
     
    Last edited: 2009/01/26
    wildfire,
    #8

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