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Installed Norton Anti-Virus

Discussion in 'Windows XP' started by gwiner7041, 2008/08/07.

  1. 2008/08/07
    gwiner7041 Lifetime Subscription

    gwiner7041 Inactive Thread Starter

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    :confused: Hi I'm just wondering if by installing the Norton Internet Security 2007 program. I'm seeing that my PC has slowed down where it is very noticeable. Especially at start up. What can I do to speed it back up like it was before I installed the program.

    I'm using the XP program. My Microsoft 2007 also is very slow connecting.

    Thanks Garry
     
  2. 2008/08/07
    PeteC

    PeteC SuperGeek Staff

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    In a nutshell - and quite seriously - uninstall Norton. It is a resource hog and it well known for slowing computers down.
     

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  4. 2008/08/08
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Hi Garry, I can back up what Pete said in his reply. I had no end of trouble installing NIS 2007 which included a Techo from Symantec spending 3½ hours on remote control of my computer to get all the rubbish out from 2004 & 2006 NAV. After using NIS 2007 for the 12 month period, my computer got so slow on Start, that nearly 5 mins was the norm! I used Mike Flynns instructions to clean out the PC completely before installing AVG7.5. This worked OK until I downloaded and installed AVG 8.0. This had a conflict with SP3, so finally I uninstalled AVG and I am currently using Avast without any problems and Startup only takes 55 -60 seconds. If you intend to uninstall Symantec I would strongly advise you to search for Mike's instructions as it's amazing how deep into the Root of your computer Norton & Symantec will be. lol Neil.:D
     
  5. 2008/08/08
    Christer

    Christer Geek Member Staff

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    It's strange how NIS affects diffent computers in different ways. I have a seven years old BOAC (1 GHz Athlon - 512 MB SDRAM). A few weeks ago, I did a fresh installation of XP pro SP3 (slipstreamed). NIS 2007 was the last to get installed. Prior to installing NIS 2007, starting the computer took ~65 seconds (until the process "userinit.exe" goes away from TaskManager). After installing NIS 2007 it has increased to ~75 seconds. A ten seconds penalty for initializing NIS and NAV is not much, I think.

    I'm connected to the internet via broadband and have noticed that when the status of the connection is "no or limited" (something is wrong at the other end) it takes two or even three minutes to startup. Both SP3 and NIS 2007 are new on my BOAC and I don't know which is the culprit. It was not the same with SP2 and NIS 2005.

    Christer
     
  6. 2008/08/08
    PeteC

    PeteC SuperGeek Staff

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    From a PM ....

    Thank you for your reply. I'm still wonder what I can do to correct the problem with my slow PC connecting to the internet. Probably 10 minutes or so. Then it keeps crashing to the point I can't get anywhere to read and see what if anything I could do on my end to repair the damage.

    I did notice last night that a dialog box came up and stating a application error has occured. I have Regcure & Private Controls Partologic. But after scanning those two programs still the same.

    I know its probably the NIS program but I would hope to use it beings its brand new and all. The application error has me puzzled through.

    Garry
     
  7. 2008/08/10
    Michael York

    Michael York Inactive

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    Hi Gary,

    This is Mike from the Norton Authorized Support Team responding to your posting.

    A system slowdown is generally caused by either an infection, a software conflict or a lack of system resources. Make sure that you have Windows XP Service Pack 2 and all Microsoft security patches applied to Windows XP.

    Make sure that the Windows firewall is disabled, as having two firewalls running at the same time will cause conflicts. Also make sure that you do not have any other third party antivirus or internet security applications installed, as they can cause conflicts with Norton Internet Security.

    Please read the Basic guide to optimizing system resources for help with system resource issues.

    http://solutions.symantec.com/sdcco...462d-be3c-8d8df3eedeed&docid=20070828190554EN

    In regards to Norton Internet Security 2007, as long as you have a valid subscription, you are entitled to a free update to Norton Internet Security 2008, which has many enhancements over the 2007 version. To update, please visit the Norton Update Center.

    http://www.symantec.com/home_homeof...upgrade2007/vista/select_product.jsp?site=nuc

    After the update is complete, manually run LiveUpdate to make sure that all of the latest program and definition files are updated, and then perform a Full System Scan with Norton internet Security.

    Thank you,
    Mike
     
  8. 2008/08/12
    tuula kahilahti

    tuula kahilahti Inactive

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    I had Norton installed on the computer when I first purchased it.A few weeks later I got an e-mail from Norton stating that there had been an error in the installation and what I should do to correct it.Since I was a beginner I filed the notice away and began having problems with my Outlook.Much later I found out that the Outlook problems were caused by Norton.

    At the end of my six month trial period I renewed Norton and was unable to install it myself.I paid for a year's subscription which was not active since I was unable to install Norton myself.

    Norton subscribed itself to me in the spring of this year and I had a panic of a time unsubscribing myself.I would never choose Norton again.
     
  9. 2008/08/14
    gwiner7041 Lifetime Subscription

    gwiner7041 Inactive Thread Starter

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    Norton Internet Security 2008

    Hello--I thought I would thank everyone for there help with the problem I was experiencing with my PC running so slow after installing this program I thought for sure I would have to uninstall it due to the 10 minute start up time it took to hook into the internet.

    After uninstalling several anti-virus programs it still was running slow but when I went to my start up programs and uncheck half of them probably 7 or so then I was noticing better performance with my computer. Then I defragment my media files and ran it through the error checking program on my XP and then I was seeing some good results.

    Thanks again

    Garry
     
  10. 2008/08/15
    PeteC

    PeteC SuperGeek Staff

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    Garry

    You're welcome :), but the following line in your last post caught my eye ....
    Does this mean that you were running more than one antivirus program or had more than one antivirus program installed, but only one was running and the others disabled?

    To clarify - you should only run one antivirus program at a time. If you run more than one there will be conflicts as they are all trying to do the same job and keep tripping over one another. IMO it is best to have only one av installed - even if other installed av's are disabled there is no knowing if they are 100% disabled deep in the bowels of Windows.
     

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