Resolved Download Problems

Hi! I am trying to install a driver update for my printer. I download ok but when I click to unzip I get this message "Object reference not set to an instance of an object ". What is going on and how can I solve this problem? Thanks.

 

No it doesn't. There isn't a right click menu. It extracts then the message pops up.

 

It's downloaded as zip file. How do you install it without opening it?

 

Post a link to the download and I'll see if the file unzips for me. Perhaps the file is corrupt.

 

Thanks. The message pops up after unziping file. Good luck.
http://www.kodak.com/global/en/serv...vista&selectedLanguage=en&downloadLanguage=en

 

The file seems to be OK. It is evidently a firmware flashing tool (self-executing zipped file) so I won't be able to execute it successfully since I do not have that same printer.

I downloaded it (FW_5000_829.exe) without incident.

Then I double clicked it and it ran without incident but showed no report of having done anything, not even in the Event Viewer.

I then right clicked it and used Winzip to unzip it to its own folder without any error. I then ran the executable file that was revealed in that folder and it gave me an error to the effect that the particular device or drive was not present. I would expect that.

Other than telling you to be sure the printer is on-line and standing by when running the file, I can't take you any further.

Good luck!

 

I think something is wrong on my pc but I don't have a clue. All other downloads seem to be ok. I have tried it 5 times so far. When I do a web search about this message it refers to an SDK problem but it's not related to this situation. Thanks for the input.