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Random Restarts, Log File Enclosed

Discussion in 'Windows XP' started by nucleokinesis, 2008/03/03.

  1. 2008/03/03
    nucleokinesis

    nucleokinesis Inactive Thread Starter

    Joined:
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    I've been having problems with random restarts. Sometimes they occur immediately after restarting the PC; other times it is hours later.

    My specs:


    2.3GHz AMD X2 Dual Core
    Two 1GB Corsair brand DDR800 modules
    M3A Asus MB
    eVGA GeForce 7300 GS GPU
    Audigy 2 soundcard
    150GB Maxtor SATA-2 HD on MB controller
    550W Corsair ATX power supply

    I have tried removing one RAM module then the other and still had problems with restarts. I replaced the power supply already. I did a full reformat and reinstalled Windows. All connections are secure. The problem continues.

    EDIT: CPU/BM temp hovers around 95-100F. It is cool to the touch. The case is open.
    EDIT2: When using CPUStabTest in Troubleshoot mode, when I select Peripheral, I get an intermittent buzzing noise from my DVD drive. I do not have the knowledge to interpret the results further. The DVD drive is functioning normally.

    I am at my wit's end. Help would be much appreciated.




    The error log is as follows:


    Microsoft (R) Windows Debugger Version 6.8.0004.0 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Documents and Settings\Ethan Farber\Local Settings\Temp\WERc06f.dir00\Mini030208-08.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: C:\WINDOWS\Symbols
    Executable search path is:
    Unable to load image ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
    Debug session time: Sun Mar 2 22:16:19.875 2008 (GMT-8)
    System Uptime: 0 days 0:32:52.478
    Unable to load image ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    Loading Kernel Symbols
    ............................................................................................................
    Loading User Symbols
    Loading unloaded module list
    .............
    *** WARNING: Unable to verify timestamp for hal.dll
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 9C, {2, bab3c050, f6002000, 17a}



    Probably caused by : hardware ( nt!KeForceResumeThread+1 )

    Followup: MachineOwner
    ---------

    1: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    MACHINE_CHECK_EXCEPTION (9c)
    A fatal Machine Check Exception has occurred.
    KeBugCheckEx parameters;
    x86 Processors
    If the processor has ONLY MCE feature available (For example Intel
    Pentium), the parameters are:
    1 - Low 32 bits of P5_MC_TYPE MSR
    2 - Address of MCA_EXCEPTION structure
    3 - High 32 bits of P5_MC_ADDR MSR
    4 - Low 32 bits of P5_MC_ADDR MSR
    If the processor also has MCA feature available (For example Intel
    Pentium Pro), the parameters are:
    1 - Bank number
    2 - Address of MCA_EXCEPTION structure
    3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
    4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
    IA64 Processors
    1 - Bugcheck Type
    1 - MCA_ASSERT
    2 - MCA_GET_STATEINFO
    SAL returned an error for SAL_GET_STATEINFO while processing MCA.
    3 - MCA_CLEAR_STATEINFO
    SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA.
    4 - MCA_FATAL
    FW reported a fatal MCA.
    5 - MCA_NONFATAL
    SAL reported a recoverable MCA and we don't support currently
    support recovery or SAL generated an MCA and then couldn't
    produce an error record.
    0xB - INIT_ASSERT
    0xC - INIT_GET_STATEINFO
    SAL returned an error for SAL_GET_STATEINFO while processing INIT event.
    0xD - INIT_CLEAR_STATEINFO
    SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event.
    0xE - INIT_FATAL
    Not used.
    2 - Address of log
    3 - Size of log
    4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO
    AMD64 Processors
    1 - Bank number
    2 - Address of MCA_EXCEPTION structure
    3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
    4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
    Arguments:
    Arg1: 00000002
    Arg2: bab3c050
    Arg3: f6002000
    Arg4: 0000017a

    Debugging Details:
    ------------------

    NOTE: This is a hardware error. This error was reported by the CPU
    via Interrupt 18. This analysis will provide more information about
    the specific error. Please contact the manufacturer for additional
    information about this error and troubleshooting assistance.

    This error is documented in the following publication:

    - Bios and Kernel Developers Guid for AMD Athlon(r) 64 and AMD Opteron(r) Processors
    Bit Mask:

    MA Model Specific MCA
    O ID Other Information Error Code Error Code
    VV SDP ___________|____________ _______|_______ _______|______
    AEUECRC| | | |
    LRCNVVC| | | |
    ^^^^^^^| | | |
    6 5 4 3 2 1
    3210987654321098765432109876543210987654321098765432109876543210
    ----------------------------------------------------------------
    1111011000000000001000000000000000000000000000000000000101111010


    VAL - MCi_STATUS register is valid
    Indicates that the information contained within the IA32_MCi_STATUS
    register is valid. When this flag is set, the processor follows the
    rules given for the OVER flag in the IA32_MCi_STATUS register when
    overwriting previously valid entries. The processor sets the VAL
    flag and software is responsible for clearing it.

    OVER - Error Overflow
    Indicates that a machine check error occurred while the results of a
    previous error were still in the error-reporting register bank (that
    is, the VAL bit was already set in the IA32_MCi_STATUS register).
    the processor sets the OVER flag and software is responsible for
    clearing it. Enabled errors are written over disabled errors, and
    uncorrected errors are written over corrected errors. Uncorrected
    errors are not written over previous valid uncorrected errors.

    UC - Error Uncorrected
    Indicates that the processor did not or was not able to correct the
    error condition. When clear, this flag indicates that the processor
    was able to correct the error condition.

    EN - Error Enabled
    Indicates that the error was enabled by the associated EEj bit of the
    IA32_MCi_CTL register.

    ADDRV - IA32_MCi_ADDR register valid
    Indicates that the IA32_MCi_ADDR register contains the address where
    the error occurred.

    PCC - Processor Context Corrupt
    Indicates that the state of the processor might have been corrupted
    by the error condition detected and that reliable restarting of the
    processor may not be possible.

    MEMHIRERR - Memory Hierarchy Error {TT}CACHE{LL}_{RRRR}_ERR
    These errors match the format 0000 0001 RRRR TTLL



    Concatenated Error Code:
    --------------------------
    _VAL_OVER_UC_EN_ADDRV_PCC_MEMHIRERR_7A

    This error code can be reported back to the manufacturer.
    They may be able to provide additional information based upon
    this error. All questions regarding STOP 0x9C should be
    directed to the hardware manufacturer.



    BUGCHECK_STR: 0x9C_AuthenticAMD

    CUSTOMER_CRASH_COUNT: 8

    DEFAULT_BUCKET_ID: COMMON_SYSTEM_FAULT

    PROCESS_NAME: Idle

    MISALIGNED_IP:
    nt!KeForceResumeThread+1
    804f9deb 5d pop ebp

    LAST_CONTROL_TRANSFER: from 806e7bff to 804f9deb

    STACK_TEXT:
    bab3c028 806e7bff 0000009c 00000002 bab3c050 nt!KeForceResumeThread+0x1
    bab3c154 806e2c52 bab38d70 00000002 00000007 hal!KeRevertToUserAffinityThread+0x5
    00000000 00000000 00000000 00000000 00000000 hal!HalpWriteCmosTime+0xce


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    nt!KeForceResumeThread+1
    804f9deb 5d pop ebp

    SYMBOL_STACK_INDEX: 0

    SYMBOL_NAME: nt!KeForceResumeThread+1

    FOLLOWUP_NAME: MachineOwner

    IMAGE_NAME: hardware

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    MODULE_NAME: hardware

    FAILURE_BUCKET_ID: IP_MISALIGNED

    BUCKET_ID: IP_MISALIGNED

    Followup: MachineOwner
    ---------
     
    Last edited: 2008/03/03
  2. 2008/03/04
    mailman Lifetime Subscription

    mailman Geek Member

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    Hi, nucleokinesis. Welcome to Windows BBS! :)

    Please carefully follow all the instructions in this link and then paste DebugWiz-generated BSOD dump log analysis reports for a few of your most recent crashes in this thread. The DebugWiz-generated reports will include more details (such as module lists) than the log you posted.

    Sometimes seeing a few dump logs helps us determine whether there is any pattern to the crashes or not. The additional information the DebugWiz-generated reports provide might help us narrow down the culprit more quickly.

    The DebugWiz application should be run while connected to the Internet so your Windows Debugging Tools can retrieve the proper "symbols ".

    NOTE:
     

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  4. 2008/03/04
    mailman Lifetime Subscription

    mailman Geek Member

    Joined:
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