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Windows Vista cannot install vista from dvd

Discussion in 'Legacy Windows' started by rosha, 2008/02/12.

  1. 2008/02/12
    rosha

    rosha Inactive Thread Starter

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    i want upgrade from win xp pro x32 to vista ultimate x64 with a clean install. but my pc will not boot from the dvd. i have been all over these forums and i am no wiser as to what to do. my boot up menu says: 1st boot- removable, 2nd boot- cd drive, 3rd boot-hard disc. no idea what this means. can boot from cd only.
    new pc just bought and specs are;

    ASUSTeK Computer INC.
    Product Name

    M2N-E SLI
    Version

    1.XX

    ASUS M2N-E SLI ACPI BIOS Revision 1102
    BIOS Release Date

    09/11/2007
    Socket AM2
    Manufacturer

    AMD
    Version

    AMD Athlon(tm) 64 X2 Dual Core Processor 5200+
    Supported Voltage

    1.3 v
    External Clock

    200 MHz
    Max Speed

    3700 MHz
    Current Speed

    2700 MHz

    Socket Designation DIMM_A1
    Current Speed 667 MHz
    Memory Type Unknown
    Installed Size 2048 MBytes


    Socket Designation DIMM_B1
    Current Speed 667 MHz
    Memory Type Unknown
    Installed Size 2048 MBytes

    TSST corp cddvdw sh-s202n writer
    please help.
     
    Last edited: 2008/02/12
    rosha,
    #1
  2. 2008/02/12
    PeteC

    PeteC SuperGeek Staff

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    Do you have a DVD drive??
     
    PeteC,
    #2


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  4. 2008/02/12
    rosha

    rosha Inactive Thread Starter

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    no just the writer
     
    rosha,
    #3
  5. 2008/02/13
    PeteC

    PeteC SuperGeek Staff

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    Looking closer at your spec ....
    you do indeed have a DVD-RW drive.

    Are you able to read or play other DVD's?

    If you put the Vista DVD into the drive can you view the contents in Windows Explorer?

    Is your copy of Vista Ultimate genuine? - have to ask :)
    The boot order determines the order in which the computer looks for a bootable device when you power it up.

    Have you tried setting the Boot order to CD/DVD-ROM > Hard drive?
     
    PeteC,
    #4
  6. 2008/02/13
    rosha

    rosha Inactive Thread Starter

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    yes i can burn and play dvd,s. i can explore whats on the vista dvd. will try what u said. thanks
     
    rosha,
    #5
  7. 2008/02/13
    rosha

    rosha Inactive Thread Starter

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    ok tried that. if i set the 1st boot to hard drive i get the disc boot failure error. so i put it all back to defaults and it still wouldnt boot from dvd
     
    rosha,
    #6
  8. 2008/02/14
    PeteC

    PeteC SuperGeek Staff

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    Try booting from the DVD in another computer - if that works OK there is no problem with the DVD, but I must ask once again - is this a retail Vista DVD and not a copy??
     
    PeteC,
    #7
  9. 2008/02/16
    rosha

    rosha Inactive Thread Starter

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    sorry it took so long to reply. its a retail disc and it boots up from my other pc. is it something to do with the writer being a lightscribe
     
    rosha,
    #8
  10. 2008/02/16
    PeteC

    PeteC SuperGeek Staff

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    Doubt it - Lightscribe is only a piece of software which enables you to burn an image (title, etc) onto the reverse face of a DVD/CD in a Lightscribe enabled burner.

    I have no further suggestions and will ask another hardware guru to take a look.
     
    PeteC,
    #9
  11. 2008/02/16
    mattman

    mattman Inactive Alumni

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    There is no dirt, scratches on the disk? If you clean it, use mild soap and warm water with soft tissue paper. Wipe from the centre out, not a circular motion.

    http://support.microsoft.com/kb/928633/en-us
    Installation Media may not be recognized when you try to install Windows Vista from the CD or DVD.

    [Pete, you may be interested by the "flat installation" method]

    Look for a firmware update for your drive (go to the TSST website and look up your model, sh-s202n).

    You could try starting with a boot CD (www.bootdisk.com), then running Setup.exe from the Vista disk.

    I expect there is no problem making a copy of the DVD on another computer and trying to boot to that.

    Matt
     
    mattman,
    #10
  12. 2008/02/16
    PeteC

    PeteC SuperGeek Staff

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    Matt - thanks.

    The DVD boots on another computer - post #8

    Your link bookmarked for future reference if and when I consider the change to Vista on my main desktop :)
     
    PeteC,
    #11
  13. 2008/02/16
    mattman

    mattman Inactive Alumni

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    That's OK Pete.
    In the article, it seems to make quite a point about the drive not being able to read the media. Since it can be seen by Windows Explorer I wonder if it is just the boot information on the disk that does not work in that drive.

    Matt
     
    mattman,
    #12

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