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Old 20th December 2010   #1
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WiFi Cannot Connect to Wireless Network


Hi Everyone

I'm a HP Probook 4410s User.
I'm Using Windows XP Service Pack 3.
Right now i'm facing a trouble, my laptop cannot connect to a wireless network..
at first, i thought the hardware damaged, but then i try using Linux, And i can connect with Linux.
When i'm using windows and go to device manager to see the network adapter, the hardware is looks like this:
Network Adapters

*Bluetooth LAN Access Server Driver

*Intel(R) WiFi Link 5100 AGN

+Intel(R) WiFi Link 5100 AGN -

*Marvell Yukon 88E8072 PCI-E Gigabit Ethernet Controller

+MArvell Yukon 88E8072 PCI-E Gigabit Ethernet Controller -

+PANTECH PC Card WWAN Controller -

+PANTECH PC Card WWAN Controller #2-

+PANTECH PC Card WWAN Controller #3-

+PANTECH PC Card WWAN Controller #4-

+WAN Miniport (IP) -

I compare it to my friend, who using same laptop, and bought the laptop at the same place with me. in his device manager, he only got those who have "*" mark on it, and he doesn't have those with "+" sign.

Oh, I Forgot, those with "+" sign, have a yellow triangle warning on it, just like the icon of this thread, and all of them cannot be uninstalled.

please, can anyone help me?

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Old 20th December 2010   #2
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Start the PC in safe mode and then try uninstalling all the entries, not just the duplicates. When you reboot into normal mode all the device drivers will automatically reinstall. The WAN miniport is simply a driver not a physical device.

You may find after this that your wireless connection returns.


Last edited by markmadras; 20th December 2010 at 10:44.
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Old 20th December 2010   #3
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Wow, thanks for the advice, i will try it now

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Old 20th December 2010   #4
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umm.. facing a new trouble to here =="

when i chose to go to safe mode, it start to load all driver thing in system32, and then it stopped, and it is said "press esc to cancel loading SPTD sys"

and then, its go to the blue screen...

when i try to reboot to use safe mode again, it's all the same, its said press esc to cancel loading SPTD sys, and blue screen again...

in the technical information, it is said:
***stop: 0X0000007E (0XC0000005, 0XF763F211, 0XF794D724, 0XF794D420)

Should i start a new thread?
or we can discuss it here?

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Old 21st December 2010   #5
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Mark, I wonder if doflamingo has virus problems still continuing as his previous Posts were about a virus. Possibly the best would be a fresh install of Windows XP Pro on a clean HD? Neil.

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Old 21st December 2010   #6
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So you think my computer still have a virus on it?

should i create a new topic in malware forum too?

umm... do you have another way beside re-installing XP in my computer?

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Old 21st December 2010   #7
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My reason to address your previous problems was for markmadras to consider and advise accordingly.
My thought is that there may still be a nasty lurking in the HD. Neil.

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Old 21st December 2010   #8
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There's only one sure-fire way to get rid of modern malware: Format & reinstall.

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Old 21st December 2010   #9
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Quote:
Mark, I wonder if doflamingo has virus problems still continuing as his previous Posts were about a virus. Possibly the best would be a fresh install of Windows XP Pro on a clean HD? Neil.
I was beginning to think there may be an infection but had not looked at previous posts.

Quote:
My reason to address your previous problems was for markmadras to consider and advise accordingly.
My thought is that there may still be a nasty lurking in the HD. Neil
You may well be right or there has been some file damage from previous infections

Quote:
There's only one sure-fire way to get rid of modern malware: Format & reinstall.
That may be the best way forward.

___________________________________________________________________________ __________________

Doflamingo, do you have an OS disc or Recovery discs. With an OS disc you may put things right with a Repair install and that will leave all your files and software intact but it may leave any remaining infections behind. If you use the Recovery discs this will put the PC back to its factory condition but will guarantee that your PC will be clean as would a reformat and clean install of XP. If you use an XP disc you will also need to download all the drivers for the PC if you do not have a drivers disc.

Personally I would go for the Repair install with an XP disc and see if it works, this could save a lot of time re-installing your software and drivers. You must consider though, there may be a virus in there which could cause further problems.
The choice is yours.


Last edited by markmadras; 21st December 2010 at 11:03.
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Old 21st December 2010   #10
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SPTD sys is a legit file, a driver used for CDROM emulation, usually paclaged with Daemon Tools, problematic history. Before doing a repair install I'd use another comp to scan the drive for infections or use a live cd antivirus.

There are also a few live CDs that run linux whu=ich can edit the Windows registry. You can remove the startup item values in the appropriate keys.

If you can boot in normal mode, do so, and remove the hardware as suggested above. There's no need to use Safe Mode when uninstalling hardware.

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Old 22nd December 2010   #11
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thanks for all your attention. i will try to use another comp to scan the drive for infection

if its not worked, maybe i will re-install my XP >.<

i will post my computer condition as soon as possible

thank you very much

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Old 23rd December 2010   #12
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thanks for all your help >.<

i made up my mind to re-install the XP

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Old 23rd December 2010   #13
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Probably the best way forward, please let us know that all is well after the reinstall.

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Old 23rd December 2010   #14
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Not sure if this is germane here, but I had/have a similar problem (or at least similar symptom), and discovered that my Wireless Zero Configuration does not re-start when I re-boot or cold-start my XP, SP3 desktop. I have had to go in to Services (via Administrative Tools in Control Panel) and start the service manually with each Windows start event. BTW, this condition appeared after a series of automatic Microsoft patches a few weeks back.

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Old 23rd December 2010   #15
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Hi, UTSquared,

You should start a new thread for your issue, it is not the same as the one this thread is dealing with. But, first try a restore back before the updates installed, then reinstall them manually one at a time to find which one caused the problem. If that doesn't fix it please start a new thread.

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