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Old 5th December 2010   #1
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xp home install freezes same place everytime


dimension 8400 3.2g processor with 4g memory

have reinstalled xp home on this machine 3 times now using 2 different hard drives. when it finishes the install and gets to the point where it tells you there is no antivirus sft found it freezes solid. same place every single time. have run h.d. diagnostics on both drives with no errors found have run memtester and so far no errors found. also ran dells diags on the board and processor and again no errors found.

what the heck could be causing it to do this at the same place every single time. has me baffled.

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Old 5th December 2010   #2
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Are you using any anti virus software, if so, remove it and try the one in the link below from microsoft (it is free).

http://www.microsoft.com/security_es...aspx?mkt=en-us

Also, looking in Event Viewer may indicate what is causing the problem


Last edited by markmadras; 5th December 2010 at 18:50.
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Old 5th December 2010   #3
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as i said in my post xp is finishing the install and going into the desktop it brings up the xp tour function then display that there is no antivirus installed which it always does cuz this is a clean install and then it freezes as it displays the security warning that there is no antivirus on the machine. ive done a thousand xp installs and this is the way the setup always works.

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Old 5th December 2010   #4
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Will it run in safe mode?

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Old 5th December 2010   #5
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nope as soon as i do a hard shut down and bring back up the cursor just sits in the top left of the screen and just sits there. have also used 2 different dell xp cd's with same results. can get into last known good either cursor just sits in top left of the screen. really strange i havent seen this before and i thought i knew all the xp install problems but guess i found a new one. has to be a machine thing but diags say nothing wrong.

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Old 5th December 2010   #6
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This is an odd one

Just a couple of ideas, one is to remove all/any cards from inside and try again. The other is to use a boot floppy to get into windows so you might have a chance to load all the drivers. There is a good selection of free downloads to make various boot discs from here. The large disc utility is not free.

http://www.bootdisk.com/bootdisk.htm

One other idea is to flash the bios.


Last edited by markmadras; 5th December 2010 at 22:18.
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Old 5th December 2010   #7
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trying to trick it isnt going to do any good. some thing is causing it to freeze up and unless i can figure out what the machine will do no one any good. this is just a plain everyday reformat and reinstallation of xp it shouldnt do this unless some hardware is causing it now i just gotta find what hdw device it doesnt like. this machine had xp on it then i upgraded it to win7 and it ran perfectly for a few months then pow. put back to xp and now i cant get that to work. its an old machine but it has been upgraded and it has a good p4 processor i hate to trash it but i might have to.

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Old 5th December 2010   #8
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My idea was not to trick the PC into loading windows but to use a floopy boot disc to give you access to windows so you can check for problems and get all the correct drivers loaded. That is if that approach works. It will be a lot easier to see what is going wrong if you can use a boot disc to launch windows, on the other hand it may still crash.

So, the PC had a major crash before you reinstalled the OS? What happened?

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Old 5th December 2010   #9
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Quote:
this machine had xp on it then i upgraded it to win7 and it ran perfectly for a few months then pow.
How did you do the upgrade?

A clean installation of Win7 with a reformat?

If so, there's a chance that you have a hidden partition from which Win7 boots. It has no drive letter and is ~100 MB in size.

I would try deleting all partitions using a small application called DelPart. Create a bootable floppy or USB stick. Download DelPart and add it to the floppy/USB stick. Boot the computer from the floppy/USB stick and delete all existing partitions. (Follow the prompts, I don't remember the exact procedure.) It will remove EVERYTING from the hard disk and to avoid making a mistake, if you have more than one hard disk, disconnect all other hard disks when using DelPart.

When done, try reinstalling WinXP on an empty hard disk.

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Old 5th December 2010   #10
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just a normal boot to the xp cd and yes did reformat entire drive as well as deleted the 100mb partition that win 7 created.

this was a machine that i got from a client who brought a new dell from me. there were no problems that client told me of so i just redid the whole machine back to factory defaults.

win7 worked great for a couple months then all of a sudden got this message that the license may not be valid. hell its a dell oem dvd of win 7 so wasnt sure why that was happening so i just put back to winxp but i havent been able to get winxp back up and running even with 2 different h.d.

clean install of winxp and it stops exactly at the same point the 3 times ive redone it. like i said so far diags show no problems running the memory diags now and will all night long and the run the cpu and board in a loop. other than that i have no clue what could be causing this. nothing out of ordinary hocked to machine just usb mouse and keyboard and the dvd drive for the install nothing else.

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Old 6th December 2010   #11
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Hi, just a thought - have you disconnected everything on the Motherboard and cleaned connectors and rebuilt to see if there is a bad connection? Neil.

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Old 6th December 2010   #12
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This PC has a set of four diagnostic lights on the back panel, after a failed reboot see what the lights show, they should all be green if everything is normal. Is there any sound from the PC during boot, errors should produce a beep code.

This link shows the light codes.

http://support.dell.com/support/edoc...0/SM/index.htm Then select Advanced Troubleshooting

Have you checked the cmos battery?

As I suggested earlier, have you tried flashing the bios? There is a bios reset on the board, have you tried that?


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Old 6th December 2010   #13
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Quote:
just a normal boot to the xp cd and yes did reformat entire drive as well as deleted the 100mb partition that win 7 created.
Did you delete both partitions, the "Win7 partition" and C:, followed by recreating a new partition occupying all space on the hard disk, prior to formating?

Personally, I would go the DelPart route. You know that it "wipes" everything.

Another thought:

Which version of Windows XP Home did you use? RTM or any service pack integrated? If anything less than SP2, I would slipstream SP2 + SP3. If SP2, I would slipstream SP3.

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Old 6th December 2010   #14
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oh yeah i always delete any partitions that are on the machine and recreate them and i always use the xp sp2 cd.

all this really doesnt apply on the one drive i used cuz it was brand new and still the problem happens.

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Old 6th December 2010   #15
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this just doesnt make any sense. ive replaced the memory with new same lock up, ive tried 3 different pci-e graphic card same lock up. gets into the desktop and then it just locks up. ive unplugged everything except the keyboard, mouse, display and dvd drive same results. have looked at the board and see no visible sign of leakage. have looked at the event viewer and the only thing showing there is dcom says it cant start because in safe mode and thats the only error in any of the viewers. all diagnotics lights on the back of machine are all green.

what the heck could be causing this. has me whipped.

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