add/remove program [blank]

Hi all,
I`m new here and I`m hoping someone can help me out.
I installed XP pro and did all the updates with sp3, my problem is this,
I open control panel, add/remove programs.
Nothing shows up in my window(pane) to un-install any programs that should be listed, nothing but a empty white box nothing saying it is populating the list, I can leave it up for 30 min with nothing showing up.
I tried looking all over the internet for this fix with no avail and even looked in my registry.
Any help would be great, thanks

 

So far, nothing has helped.
I can use ccleaner to remove programs so far, but nothing still shows up in add/remove programs and it doesnt even show "populating list ".

 

Hi David.

As the Add Remove Progams APP ties in tightly with Internet Explorer I would run through this knowledge base article to do a repair of Internet Explorer on your machine.

Troubleshooting Internet Explorer

If you get no luck from this it can also be due to malware. In which case I would try and run a free scanner like MalwareBytes just to rule out any infection.

Tom

 

I will look into this, but I know it cannot be malware, for it is a fresh install of XP pro.
Maybe it still has something to do with a windows update, for I noticed it after I did all the XP updates including sp3.

 

What you can try

open command prompt and type

sfc /scannow

and hit enter

 

1. You have reregistered appwiz.cpl but try my second one, here:
In a Run window (Windows key+R), type REGSVR32 APPWIZ.CPL (the capitals are for clarity only but note the space) and press Enter. Then again type REGSVR32 MSHTML.DLL and press Enter.

2. If 1) is not successful, try this but create a system restore point first just in case anything goes wrong.
In a Run window (Windows key+R), type regedit, press Enter and navigate to registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management
In the left pane, right-click ARPCache and delete it. Reboot the computer.

3. If 2) is not successful or you can’t access regedit I suspect that you have caught something nasty.

4. A slightly different problem is when a large space appears in Add or Remove Programs, which is usually due to the DisplayIcon registry value for an item having a negative number. In a Run window (Windows key+R), type regedit, press Enter and navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall. Scroll down the sub-keys in the left pane and look at the corresponding value of DisplayIcon in the right pane. If the end of any of the lines has a negative number, say -1, right-click it and Modify it to 1 (one).

 

Steps to run sfc /scannow without disk


First you will have to set the folders to show System files by going to:-

"My Computer > Tools > Folder Options > View > "uncheck" Hide protected operating system files "
(Just revers this back to the default setting when you have finished)

Now check to see if the folder already exists on your HDD, if it's there.
Make sure you have the correct i386 folder.
(The correct one will contain close to 7,000 files (475MB), two of which will be winnt.exe and winnt32.exe).
If it's there and faulty, start at step 1
If it's there and the correct one, then go straight to step 2.

Step 1.
If the folder does not exist then you can make one:
You will need to get your XP CD and locate the folder called i386 (I386)
This is a major folder and should be one of the first you see, now copy this onto your hard drive into the system root.
For most of you that is going to be C:\ so you should end up with a folder that looks like: C:\I386

Step 2.
NOTE: Carrying out this operation may entail altering the registry, so you should "Back it up" first.
From the Start Menu select "Run..." type "regedit" (without the " " quotes)

Now you will need to tell your computer you now have the files on your PC.
We do this is the registry by navigating to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\ CurrentVersion\Setup

You will now see various entries here on the right hand side.
The one we want is called: "SourcePath "

It probably has an entry pointing to your CD-ROM drive, and that is why it's asking for the XP CD.
All we need to do is change it to: C:\

Simply double click the SourcePath setting and a new box will pop up allowing you to make the change.

Now restart your computer and try "sfc /scannow" again!