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Technical Error when loading Windows XP?

Discussion in 'Windows XP' started by Cowboi, 2009/03/11.

  1. 2009/03/11
    Cowboi

    Cowboi Inactive Thread Starter

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    I was reformatting my fiancee's laptop to load Windows XP on it. When it was almost through I got this strange message and of course the blue screen of death.

    The message is as follows:


    A problem has been detected and windows has been shut down to prevent damage to your computer.

    If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

    Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

    Technical information:

    *** STOP: 0x00000024 (0x001902FE, 0xF7A4D4D8, 0xF7A4D1D4, 0xF724604F)

    *** ntfs.sys - Address F724604F base at F71c2000, DateStamp 41107eea




    Does anyone have a clue what this means? I completely deleted the information on the hard drive and reformatted it using the Windows XP cd. I have no clue how to get into whatever area I need to be in to run this check for hard drive corruption. This is not the first time I've gotten this message, but this is the first time I completely reformatted the laptop first.

    The computer is a Dell XPS M140 with 1.5GB memory, an 80GB ide hard drive, with a 1.8GHZ centrino (?) processor which I believe is a 478 socket. That is all that I know about the computer to begin with so if anyone can help me out with how to check for this error and fix it please let me know.

    Do I just need to purchase a new hard drive?

    It has allowed me to continue loading Windows XP after having this error almost a dozen times but then it works sometimes but not others, it often gives the blue screen or has an error and just shuts down or restarts itself.

    Thanks for any assistance.
     
  2. 2009/03/11
    PeteC

    PeteC SuperGeek Staff

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    The description of the Stop Error is .....
    You should check out the drive using either the drive manufacturer's disk diagnostic software ....

    Disk Diagnostic Software ....

    ExcelStore

    Hitachi/IBM

    Samsung

    Seagate, Maxtor, Quantum

    Western Digital

    You may need to gain access to the drive to determine the manufacturer.

    Alternatively you could boot to the Recovery Console and run chkdsk /r on the drive.
     

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  4. 2009/03/11
    RonBoyd

    RonBoyd Inactive

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    Not being very technical minded, take this with a grain of salt: Everytime (many over the years) I have seen this message it has had to do with memory -- most often an overheating (fan) problem but once in a while just a bad memory chip.

    It could, of course, be a file/drive problem but the "prevent damage" warning seems overkill then.
     

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