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Resolved "system could not log you on message"

Discussion in 'Windows XP' started by gpb59, 2009/03/09.

  1. 2009/03/09
    gpb59

    gpb59 Well-Known Member Thread Starter

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    I'm getting this message now when I reboot.

    "The system could not log you on. Make sure you user name and domain are correct, then type your password ". I then click OK, then click on user and it starts up. My computer is not part of a network. Behind the box to click ok, you can see a box that says Administrator as user name and **** as password.

    How do i get rid of this. I've already looked in user accts. There's no password in there.
     
    gpb59,
    #1
  2. 2009/03/10
    PeteC

    PeteC SuperGeek Staff

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    This is maybe a longish shot, but it will do no harm to the computer .....

    Intsall the User Profile Hive Cleanup Service from MS and see if that resolves the problem.
     
    PeteC,
    #2


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  4. 2009/03/10
    gpb59

    gpb59 Well-Known Member Thread Starter

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    I installed it and restarted my computer. Nothing seemed to happen, I have the same problem. Should I see a log somewhere?
     
    gpb59,
    #3
  5. 2009/03/10
    PeteC

    PeteC SuperGeek Staff

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    I did say it was a long shot :)
    No - it is a Windows Service, but if you look in Event Viewer > Application you should see an event for UPHC .....
    User accounts are not a strong point with me as a single user, but I would not exclude the possibility of a corrupted profile.

    However I think you should hold fire on doing anything in the hope that some other member will chip in here.
     
    PeteC,
    #4
  6. 2009/03/11
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Evan Omo,
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  7. 2009/03/11
    gpb59

    gpb59 Well-Known Member Thread Starter

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    Ok it's fixed, I 'm not sure how. i did this:

    Open the Run dialog box (after closing the Registry Editor, of course), type control userpasswords2 and click OK. The User Accounts dialog box will appear on-screen.

    Then i changed the word owner to my name. When I tried to open user accounts, it was empty and I got some message, "the current use acct is not recognized ", restart the computer. I thought now maybe I wouldn't be able to get on at all. I then shut down and I got a message that windows was installing updates, will shut off automatically. Then when it started up it was fine. Don't know if it was the change I made or the updates.
     
    gpb59,
    #6
  8. 2009/03/11
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Well, glad to hear you got your issue fixed. :D
     
    Evan Omo,
    #7

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