Final Fantasy XI crashing during update

Staleyx · 1st December 2008

After reinstalling windows fresh, and updating all window drivers. I go to update my game, final fantasy XI, a online mmorpg. Has large update files, and as soon as it starts to download, My computer crashes or the program closes. I have done a memory dump.

Microsoft (R) Windows Debugger Version 6.10.0003.233 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\WINDOWS\Minidump\Mini113008-04.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: C:\WINDOWS
Executable search path is:
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Windows XP Kernel Version 2600 (Service Pack 3) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055b1c0
Debug session time: Sun Nov 30 22:24:07.343 2008 (GMT-8)
System Uptime: 0 days 0:23:39.914
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Loading Kernel Symbols
...............................................................
................................................................
............................................
Loading User Symbols
Loading unloaded module list
...............
Unable to load image dxg.sys, Win32 error 0n2
*************************************************************************** ****
* *
* Bugcheck Analysis *
* *
*************************************************************************** ****

Use !analyze -v to get detailed debugging information.

BugCheck 1000007F, {d, 0, 0, 0}

Probably caused by : dxg.sys ( dxg!D3dCleanup+19 )

Followup: MachineOwner
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Ive tried to reinstall the newest Direct x drivers to no avail, I have also tried several differant ATI DRIVERS.

Specs are amd athlon1500, ati radeon x1300 series, soundblaster audigy2 soundcard.

**Admin.** · 1st December 2008

Follow these instructions to post a Dump Data Log.

Please note:

Quote:

Unfortunately these logs require expert knowledge to analyze and there are only a few members (who occasionally visit WindowsBBS.com) that have the depth of knowledge necessary. Other members can make observations and suggestions as to how you might proceed toward finding the cause ....

Staleyx · 1st December 2008

Havent I done everything youve asked for in that post? Correct me if im wrong.

**Admin.** · 1st December 2008

Quote:

Originally Posted by Staleyx

Havent I done everything youve asked for in that post? Correct me if im wrong.

No. You didn't run it through our tool, which will show much more information.

Staleyx · 2nd December 2008

ok reread that post and did just what you said, but for some strange reason I cant find the debuglog.txt, it says its saving it to my hard drive, but I cant find it, Ive even done a deep search for it. Anyway after trying to recreate the crash, now the program is saying Ntsokrnl.exe might be the problem, O jeeze ; ;