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I use Retrospect and a Western Digital backup drive. No problems in backup or restore until recently. Backups hang on a file MountPointManagerRemoteDatabase of zero bytes. Copies are found on my backup drive's backup sets, some going back as far as 2006. It has the hidden attribute set. Yet, searches of my C: drive don't show a copy.
I checked Microsoft's KB and couldn't find any reference to it. My PC isn't acting like it has any malware. I use Zone Alarm both for firewall and to detect and remove any malware.
Any clues as to how this empty file could be causing a backup session to hang?
Thanks,
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MountPointManagerRemoteDatabase seems to have been introduced by WinXP SP2. It is connected to Indexing Services and perhaps System Restore. But just what it does has not been determined. As you know it is a zero byte file. MS says it is a System File.
It is not spyware or a rootkit, which has been suggested elsewhere.
In my experience, after deleting the MountPointManagerRemoteDatabase it is reinstalled upon a reboot. One of the main problems with this zero byte file is that some backup programs get hung up on it when you try to create a drive image. The drive image cannot be completed unless you delete MountPointManagerRemoteDatabase before starting the imaging program.
I have not found a way to prevent it from being recreated on boot.
A very hairy discussion is posted here ......
No easy solution. Possible your backup program has an "Exception option" which allows you to exclude this file or the folder which contains the file during your backup runs. If not, it would appear you will need to delete the file prior to running backups.
