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Old 10th February 2008   #1
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BAD_POOL_HEADER Windows Shutdown Error


When starting up, Windows XP Home eventually shutsdown with a BAD_POOL_HEADER Stop Error. Code is STOP: 0x00000019 (0x00000020, 0xE62F4C38, 0xE62F4C58, 0x0CO40408). Any suggestions on finding the problem & a solution to it? Software tools?

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Old 10th February 2008   #2
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Hi, helpib. Welcome to Windows BBS!

aumha.org: TROUBLESHOOTING WINDOWS STOP MESSAGES
Quote:
0x00000019: BAD_POOL_HEADER

A pool header issue is a problem with Windows memory allocation. Device driver issues are probably the msot common, but this can have diverse causes including bad sectors or other disk write issues, and problems with some routers. (By theory, RAM problems would be suspect for memory pool issues, but I haven’t been able to confirm this as a cause.)
Microsoft Developer Network: Bug Check 0x19: BAD_POOL_HEADER
Quote:
Resolving the Problem

The internal pool links must be walked to figure out a possible cause of the problem.

Then you can use special pool for the suspect pool tags, or use Driver Verifier on the suspect driver. The !analyze debugger extension may be of help in pinpointing the suspect driver, but this is frequently not the case with pool corrupters.
==========

Please carefully follow all the instructions in this link.

The DebugWiz application should be run while connected to the Internet so your Windows Debugging Tools can retrieve the proper "symbols". The additional information the DebugWiz-generated reports provide might help us narrow down the culprit more quickly. Please paste dump log(s) for up to three of your most recent crash(es) so we can try to determine whether there is an apparent pattern or not.

For "Blue Screen Of Death" (BSOD) system crashes, the DUMP file will be found at C:\WINDOWS\Minidump\Minixxxxxx-yy.DMP (mini-model setting) or possibly be found for large model settings at C:\MEMORY.DMP or C:\WINDOWS\MEMORY.DMP

NOTE:
Originally Posted by PeteC
Unfortunately these logs require expert knowledge to analyze and there are only 2 members (who occasionally visit WindowsBBS.com) that have the depth of knowledge necessary. Other members can make observations and suggestions as to how you might proceed toward finding the cause ....
==========

When using the DebugWiz tool to browse to the C:\WINDOWS\Minidump\ folder, look for dump files that are named as follows.
Quote:
Mini02xx08-yy.dmp
  • 02 means February.
  • xx = the day of the month that the crash occurred
  • 08 means 2008.
  • yy = the crash count for the day
    • yy = 01 for the first crash of the day
    • yy = 02 for the second crash of the day
    • yy = 03 for the third crash of the day
    • etc.

Examples:
  • Mini011908-04.dmp would be a dump file for the fourth system crash that occurred on January 19, 2008.
  • Mini122807-02.dmp would be a dump file for the second system crash that occurred on December 28, 2007.


Last edited by mailman; 10th February 2008 at 19:27.
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