is NOT available in XP home.
Remote assistance is – but never used it so not sure how that works.
Instead I bought and use a 3rd party software – Symantec pcAnywhere.
Works quite well, very powerful along with passwords, several layers of security, ect.
If just using it between networked computers doesn’t require computers to be connected to internet.
Remotely it works great – but have to set up port forwarding in router (if any) that receiving computer connected to.
**** – sound like sales person – hate that.