Windows, Operating System, Security, Networking, Malware, Support, Forum, Help Site Check Our Facebook Page!
Notices
Windows XP Post your Windows XP related questions here.


Register your FREE account to unlock additional features at WindowsBBS.com
   
 
 
LinkBack Thread Tools
Old 29th November 2007   #1
Inactive
THREAD STARTER
 
Profile:
Join Date: Nov 2007
Posts: 12
Computer Experience:
Beginner
donster Reputation Level

Stuttering Audio


Hello All,

I am hoping someone can help me with a very annoying problem I just cannot seem to fix:

I have a problem with audio playback, whether it is an MP3 file, a move or just gameplay - I am sufffering from random audio stuttering. It can happen 50 times during on MP3, or not at all.

I have tried all I can think of to fix it (updating sound card drivers, clearing temp files, scan disk, even seeing what other programs are running when stuttering occurs) but I cannot seem to put my finger on what is wrong.

Here are my DXDIAG file to show my configuration, and a Hijack This file too.

Any help will be gratefully accepted.

Many thanks,
Donster.

donster is offline  

 

Register
to remove this ad.
 
 

Old 29th November 2007   #2
Alumni
 
charlesvar's Avatar
 
Profile:
Join Date: Feb 2002
Location: New Jersey
Posts: 7,033
Computer Experience:
indeterminate
charlesvar Reputation Levelcharlesvar Reputation Levelcharlesvar Reputation Levelcharlesvar Reputation Levelcharlesvar Reputation Levelcharlesvar Reputation Levelcharlesvar Reputation Levelcharlesvar Reputation Levelcharlesvar Reputation Levelcharlesvar Reputation Levelcharlesvar Reputation Level

My System
Hello donster and welcome to the Board,

Given that there is nothing physically wrong with the Sound Card, the way I would tackle this problem is to minimize your startup's. Something running in the background may be interfering.

Another approuch would be to uninstall the Sound Card in DM, and have XP re detect it and install the drivers again.

charlesvar is offline  

Did you find this post helpful? Yes | No
Old 30th November 2007   #3
Inactive
 
Profile:
Join Date: Dec 2002
Location: Provincetown
Posts: 709
Computer Experience:
Intermediate
Master Green Reputation Level

Send a message via AIM to Master Green Send a message via Yahoo to Master Green
Hi Donster,

Another reccomendation is to go to google and type in "Codec Detective" and when the google page pops up, click on "Sherlock-The Codec Detective"... Keep us posted...

Master Green is offline  

Did you find this post helpful? Yes | No
Old 30th November 2007   #4
Alumni
 
mattman's Avatar
 
Profile:
Join Date: Jun 2002
Location: Sydney, Aust
Posts: 8,200
Computer Experience:
working backwards
mattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Level

Hi,
Check if the HDD may be running in PIO mode.
Quote:
1. Click Start, click Run, type devmgmt.msc, and then click OK.
2. Expand IDE ATA/ATAPI Controllers.
3. Right-click the controller that you want to configure DMA/PIO settings for, and then click Properties.
4. Click the Advanced Settings tab.
I find that after "Disk Cleanup" many files are still left in the Temporary Internet Files folder.

Do a defragmentation of all the drives (even if Windows says it is not required).

[Just some things I would investigate] Check the HDD LED when there is stuttering, is there a file checking program running (try disabling antivirus and antispyware when you are not working on the internet). Turn off Indexing.

Yours sounds intermittent, not incurable, but there is some "nitty gritty" here:
http://www.soundonsound.com/sos/Oct0...es/pcnotes.htm
so check your basic drivers (chipset drivers) and graphics drivers as well.

Matt
? Overheating here:
http://techrepublic.com.com/5208-623...sageID=2214912


Last edited by mattman; 30th November 2007 at 19:06.
mattman is offline  

Did you find this post helpful? Yes | No
Old 30th November 2007   #5
Inactive
THREAD STARTER
 
Profile:
Join Date: Nov 2007
Posts: 12
Computer Experience:
Beginner
donster Reputation Level

Hello All,

Thanks for the swift replies and warm welcome!

Have not had a chance to action all your suggestions yet, but I have used 'Sherlock' and it has told be that "The driver file for DixX 5.1.1 was not found. This probably means the codec was not uninstalled properly" Although I do have DivX 5.2.0 showing installed correctly.

Could this be causing the problem?

Many thanks,
Donster.

donster is offline  

Did you find this post helpful? Yes | No
Old 30th November 2007   #6
Inactive
 
Profile:
Join Date: Dec 2002
Location: Provincetown
Posts: 709
Computer Experience:
Intermediate
Master Green Reputation Level

Send a message via AIM to Master Green Send a message via Yahoo to Master Green
Hi Donster,

I think at this point based on your latest info, I would consider doing what Charlesvar suggested...Go to your Device Manager and uninstall the sound card, let Windows Xp find it and you can download the drivers...Before you uninstall it, after you locate it in the device manager, right click on it and get the neccessary information recorded incase any of it is needed when you go to download the drivers...Good Luck and keep us posted...

Master Green is offline  

Did you find this post helpful? Yes | No
Old 2nd December 2007   #7
Inactive
Lifetime Subscription
 
Profile:
Join Date: Jan 2002
Location: Marlboro, NY.
Posts: 6,052
Computer Experience:
Gaining more every d
BillyBob Reputation LevelBillyBob Reputation LevelBillyBob Reputation LevelBillyBob Reputation LevelBillyBob Reputation LevelBillyBob Reputation Level

May or may not be relavent here but I was having somewhat the same problems.

See my Post in the XP forum "Had to see to believe."

BillyBob

BillyBob is offline  

Did you find this post helpful? Yes | No
Old 2nd December 2007   #8
Inactive
THREAD STARTER
 
Profile:
Join Date: Nov 2007
Posts: 12
Computer Experience:
Beginner
donster Reputation Level

Hello All,

Okay, so far I have tried the following:

> Uninstalled the Sound Card in DM, and had XP re detect it and the installed the driver again

> Installed the latest driver from the Realtek website

> Installed the "Sherlock-The Codec Detective" and only found one old DivX codec not installed correctly

> I have checked the HDD is not running in PIO mode

> I have turned off Indexing

> I have completed a defragmentation of all the drives

> I have installed the latest drivers for my graphics card


Unfortunatley, I am still getting the intermittant audio stuttering. Is there anything else you may think of that could solve this?

Many thanks for your help,
Donster.

donster is offline  

Did you find this post helpful? Yes | No
Old 2nd December 2007   #9
Inactive
 
Profile:
Join Date: Dec 2002
Location: Provincetown
Posts: 709
Computer Experience:
Intermediate
Master Green Reputation Level

Send a message via AIM to Master Green Send a message via Yahoo to Master Green
There might be but the only thing that comes to my mind was, awhile back I had trouble with my speakers and purchased new ones and whatever my problem was back then went bye-bye's...If you don't want to buy new ones than see if a friend has speakers you can borrow...

Master Green is offline  

Did you find this post helpful? Yes | No
Old 2nd December 2007   #10
Alumni
 
mattman's Avatar
 
Profile:
Join Date: Jun 2002
Location: Sydney, Aust
Posts: 8,200
Computer Experience:
working backwards
mattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Level

Originally Posted by donster View Post
Is there anything else you may think of that could solve this?
Think of...maybe you should not have asked

I had my stuttering audio problem many years ago when I was beginning to work out my own problems. I viewed it as trouble with "buffers". The system was waiting for the buffers to be filled before continuing. One part was that my system was underpowered for any serious multimedia tasks.

Go to Task Manager, look at the Performance tab. If you run it minimised, it will show CPU usage in the Notification Tray. Any difference between stuttering and non-stuttering performance. On the Processes tab, are any processes hogging CPU usage.
You should be able to run it along side your media player. Check Page File Usage, Physical Memory Available and look in the Processes tab for differences between stuttering and non-stuttering.

Do you have a reasonable amount of RAM (and graphics resources for, say, running WMP visualizations)?

Do you use Windows Media Player or another player? Players can be set to look for updates from their webserver and I expect some might not like getting blocked by firewalls. Try getting Winamp and using that for playing MP3's as a test.

Matt


Last edited by mattman; 2nd December 2007 at 19:27.
mattman is offline  

Did you find this post helpful? Yes | No
Old 6th December 2007   #11
Inactive
THREAD STARTER
 
Profile:
Join Date: Nov 2007
Posts: 12
Computer Experience:
Beginner
donster Reputation Level

Hello All,

I have tried WinAmp and several other players to no avail.

Click here to see what processes were running when stuttering occured (sorted by memory useage).

Anything look odd to you guys?

Many thanks,
Donster.

donster is offline  

Did you find this post helpful? Yes | No
Old 6th December 2007   #12
Inactive
 
Profile:
Join Date: Dec 2002
Location: Provincetown
Posts: 709
Computer Experience:
Intermediate
Master Green Reputation Level

Send a message via AIM to Master Green Send a message via Yahoo to Master Green
Hi donster,
Can you confirm the last entry in your task manager as "bootdd01.exe"
I did a search and I am getting no information on it...While you are confirming that, do an end task on it as well and see what happens with the stuttering.
There's a good chance you may end up doing a HijackThis log and posting it in the spyware/malware section of this forum but first let's wait and see the results of your assignment...

Master Green is offline  

Did you find this post helpful? Yes | No
Old 6th December 2007   #13
Alumni
 
mattman's Avatar
 
Profile:
Join Date: Jun 2002
Location: Sydney, Aust
Posts: 8,200
Computer Experience:
working backwards
mattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Level

I cannot open any of your links, maybe something is blocking them for me. I cannot see the system information.

Drivers?
I would go to Add/Remove Programs and uninstall the audio, then reinstall from the drivers CD that came with the computer. If the New Hardware wizard runs when you reboot, you might try letting it search the drivers CD, otherwise click Cancel and run the drivers installation when you reach the desktop.

Matt

mattman is offline  

Did you find this post helpful? Yes | No
Old 8th December 2007   #14
Inactive
THREAD STARTER
 
Profile:
Join Date: Nov 2007
Posts: 12
Computer Experience:
Beginner
donster Reputation Level

Hello,

Because of the number of processes running, I have collaged them together so you can see them all on the one screen (Master Green - it didn't read: "bootdd01.exe" it was "hpotdd01.exe" but was on the cut of the screen shot...) Click here to see the whole process collage.

Mattman - can I post an attachment here or email the .jpg directly to you?

I have already tried uninstalling and reintalling the driver by letting the detection find the most suitable.

Thanks,
Donster.

donster is offline  

Did you find this post helpful? Yes | No
Old 8th December 2007   #15
Alumni
 
mattman's Avatar
 
Profile:
Join Date: Jun 2002
Location: Sydney, Aust
Posts: 8,200
Computer Experience:
working backwards
mattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Level

Drivers, drivers, drivers, where do I start?

In your case, I would uninstall as I said in my last post. The audio will have a software "manager" and this might be conflicting with the updated drivers. The correct drivers and software should be included on the drivers CD that came with the computer. The correct driver updates and their associated software will be available at hardware manufacturer's website. Those are the places I find my drivers and software.

I strongly recommend that you don't use driver updating "services" (incl. Windows Update).

I use the original drivers/software, unless I particularly suspect there is a problem with them.

I would be "backdating" the drivers and software first, then updating, at the hardware manufacturer's website only if I suspected any problems.

Just a note...
Do you have a good set of motherboard/chipset drivers installed? These "oversee" the audio system. They also allow for the correct identification of "lower" hardware (suitable may not actually be suitable).

Matt
PS Contributing members have the ability to attach files. I would only direct you to check that the hardware is identified correctly (check the specifications and manufacturer's website), especially if there appears to be a few "unknown" or N/A listings.


Last edited by mattman; 9th December 2007 at 06:46.
mattman is offline  

Did you find this post helpful? Yes | No


 

THIS THREAD HAS EXPIRED.

Are you having the same problem? Please post a new thread, but first you'll have to join us by Registering (FREE).



Discussion Forums
Operating Systems
Windows 8 Windows 8
Windows 7 Windows 7
Windows Vista Windows Vista
Windows XP Windows XP
Windows Server System Windows Server System
Legacy Windows OS Legacy Windows OS
Internet & Networking
Networking (Hardware & Software) Networking
Internet Explorer Internet Explorer
Microsoft Mail Microsoft Mail
Firefox, Thunderbird & SeaMonkey Firefox, Thunderbird
      & SeaMonkey

Web Applications & Cloud Web Applications & Cloud
General Internet
Security
Malware and Virus Removal Malware and Virus
     Removal

Security and Privacy Security and Privacy

Other
Other PC Software Other PC Software
Test Posts Test Posts
Hardware
PC Hardware PC Hardware
Mobile Devices Mobile Devices
Community
Introductions Introductions
General Discussions General Discussions
Site Comments & Suggestions Site Comments
      & Suggestions

News News @ WindowsBBS

Thread Tools


Find us on Facebook   Web Of Trust Rating

All times are GMT. The time now is 06:43.


Recent Discussions
Chosing a replacement SSD (10)
DLINK DIR-600L network issue (4)
Windows 8.1 for new build?? (5)
Running CHKDSK /R finishes with NO .. (5)
Your video card must support Shader.. (21)
Difficulty setting up "Sync&qu.. (1)
What is giveio.sys and how to get r.. (32)
Impact of defrag command on SSD? (21)
Update To Windows 8.1 Reverted MS A.. (2)
Missing apps on Programs and featur.. (8)
IE8 fails to initialize on Win XP (7)
Proxy Server on this Computer (User.. (5)
LibreOffice question. (5)
the program has stopped responding (7)
Photo Email Is Back At Picasa (1)
Overclocking my CPU advice requeste.. (11)
OUTLOOK 2013 - Not Sending or Recei.. (5)
Window Live Mail error, now cannot .. (18)
RDP Port 3389 (2)
OK to change name of port for wirel.. (8)


Donate!
Support Windows BBS!



Powered by vBulletin® Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO
Copyright © 2002 - 2013 WindowsBBS.com. All rights reserved.
FDMA Media LLC
Terms of Use, Legal Information & Privacy Policy
Page generated in 0.16474 seconds with 7 queries