I am hoping someone can help me with a very annoying problem I just cannot seem to fix:
I have a problem with audio playback, whether it is an MP3 file, a move or just gameplay - I am sufffering from random audio stuttering. It can happen 50 times during on MP3, or not at all.
I have tried all I can think of to fix it (updating sound card drivers, clearing temp files, scan disk, even seeing what other programs are running when stuttering occurs) but I cannot seem to put my finger on what is wrong.
1. Click Start, click Run, type devmgmt.msc, and then click OK.
2. Expand IDE ATA/ATAPI Controllers.
3. Right-click the controller that you want to configure DMA/PIO settings for, and then click Properties.
4. Click the Advanced Settings tab.
I find that after "Disk Cleanup" many files are still left in the Temporary Internet Files folder.
Do a defragmentation of all the drives (even if Windows says it is not required).
[Just some things I would investigate] Check the HDD LED when there is stuttering, is there a file checking program running (try disabling antivirus and antispyware when you are not working on the internet). Turn off Indexing.
Have not had a chance to action all your suggestions yet, but I have used 'Sherlock' and it has told be that "The driver file for DixX 5.1.1 was not found. This probably means the codec was not uninstalled properly" Although I do have DivX 5.2.0 showing installed correctly.
I think at this point based on your latest info, I would consider doing what Charlesvar suggested...Go to your Device Manager and uninstall the sound card, let Windows Xp find it and you can download the drivers...Before you uninstall it, after you locate it in the device manager, right click on it and get the neccessary information recorded incase any of it is needed when you go to download the drivers...Good Luck and keep us posted...
There might be but the only thing that comes to my mind was, awhile back I had trouble with my speakers and purchased new ones and whatever my problem was back then went bye-bye's...If you don't want to buy new ones than see if a friend has speakers you can borrow...
Is there anything else you may think of that could solve this?
Think of...maybe you should not have asked
I had my stuttering audio problem many years ago when I was beginning to work out my own problems. I viewed it as trouble with "buffers". The system was waiting for the buffers to be filled before continuing. One part was that my system was underpowered for any serious multimedia tasks.
Go to Task Manager, look at the Performance tab. If you run it minimised, it will show CPU usage in the Notification Tray. Any difference between stuttering and non-stuttering performance. On the Processes tab, are any processes hogging CPU usage.
You should be able to run it along side your media player. Check Page File Usage, Physical Memory Available and look in the Processes tab for differences between stuttering and non-stuttering.
Do you have a reasonable amount of RAM (and graphics resources for, say, running WMP visualizations)?
Do you use Windows Media Player or another player? Players can be set to look for updates from their webserver and I expect some might not like getting blocked by firewalls. Try getting Winamp and using that for playing MP3's as a test.
Last edited by mattman; 2nd December 2007 at 19:27.
Can you confirm the last entry in your task manager as "bootdd01.exe"
I did a search and I am getting no information on it...While you are confirming that, do an end task on it as well and see what happens with the stuttering.
There's a good chance you may end up doing a HijackThis log and posting it in the spyware/malware section of this forum but first let's wait and see the results of your assignment...
I cannot open any of your links, maybe something is blocking them for me. I cannot see the system information.
I would go to Add/Remove Programs and uninstall the audio, then reinstall from the drivers CD that came with the computer. If the New Hardware wizard runs when you reboot, you might try letting it search the drivers CD, otherwise click Cancel and run the drivers installation when you reach the desktop.
Because of the number of processes running, I have collaged them together so you can see them all on the one screen (Master Green - it didn't read: "bootdd01.exe" it was "hpotdd01.exe" but was on the cut of the screen shot...) Click here to see the whole process collage.
Mattman - can I post an attachment here or email the .jpg directly to you?
I have already tried uninstalling and reintalling the driver by letting the detection find the most suitable.
In your case, I would uninstall as I said in my last post. The audio will have a software "manager" and this might be conflicting with the updated drivers. The correct drivers and software should be included on the drivers CD that came with the computer. The correct driver updates and their associated software will be available at hardware manufacturer's website. Those are the places I find my drivers and software.
I strongly recommend that you don't use driver updating "services" (incl. Windows Update).
I use the original drivers/software, unless I particularly suspect there is a problem with them.
I would be "backdating" the drivers and software first, then updating, at the hardware manufacturer's website only if I suspected any problems.
Just a note...
Do you have a good set of motherboard/chipset drivers installed? These "oversee" the audio system. They also allow for the correct identification of "lower" hardware (suitable may not actually be suitable).
PS Contributing members have the ability to attach files. I would only direct you to check that the hardware is identified correctly (check the specifications and manufacturer's website), especially if there appears to be a few "unknown" or N/A listings.
Last edited by mattman; 9th December 2007 at 06:46.