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Windows Update failing to install Outlook Junk Email Filter

Discussion in 'Windows XP' started by Bimmer Guy, 2007/11/15.

  1. 2007/11/15
    Bimmer Guy

    Bimmer Guy Well-Known Member Thread Starter

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    Hi, for the last couple days Windows Update has been trying to install a Outlook Junk Email Filter. It has failed everytime. The update notifier is still sitting in the taskbar. Should I just ignore?

    Hope I posted this in the correct forum.
    thanks
     
  2. 2007/11/15
    PeteC

    PeteC SuperGeek Staff

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    Do you have Outlook installed?

    I experienced the same phenomenon some time ago - the point was Outlook was not installed on my computer. The only workaround I found - it's in a thread here somewhere, was to load Outlook from my Office CD. OE is set as default mailer, but the presence of Outlook resolves the Junk Mail download.

    Not pretty, but works :)
     

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  4. 2007/11/15
    Bimmer Guy

    Bimmer Guy Well-Known Member Thread Starter

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    Hi Petec: I should have mentioned I have tried the other solutions from the other threads but to no avail. Yes I do have Outlook installed. Office 2003 was installed when I bought the pc so I don't have the cd.

    So you have Outlook as your default mail program?
     
  5. 2007/11/15
    Bimmer Guy

    Bimmer Guy Well-Known Member Thread Starter

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    Hi, I've tried the fix on every thread here regarding this issue. (There was one I dared not to attempt) It's weird, this Outlook update refuses to work while other updates go through fine.

    Winxp home
     
  6. 2007/11/16
    Arie

    Arie Administrator Administrator Staff

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    Find error codes associated with the failing update in the WindowsUpdate.log.

    To open this log, go to Start > Run and type

    %windir%/WindowsUpdate.log

    and press OK.

    Post relevant info here.

    You can also try installing the update from the Microsoft Download Center.
     
    Arie,
    #5
  7. 2007/11/16
    Bimmer Guy

    Bimmer Guy Well-Known Member Thread Starter

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    Hi Arie. thanks for replying.I did'nt want to post the entire log. Hope this is enough. I bought this pc with Office installed. I used W/Update and it says it's not valid. D/L would not proceed.

    The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on Friday, November 16, 2007 at 2:00 PM: - Update for Outlook Junk Email Filter 2003 (KB943552)
    2007-11-16 00:30:55:421 1096 570 AU Launched new AU client for directive 'Install Approval', session id = 0x0
    2007-11-16 00:30:55:515 3804 ee0 Misc =========== Logging initialized (build: 7.0.6000.381, tz: -0500) ===========
    2007-11-16 00:30:55:515 3804 ee0 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
    2007-11-16 00:30:55:515 3804 ee0 AUClnt Launched Client UI process
    2007-11-16 00:30:55:656 3804 ee0 Misc =========== Logging initialized (build: 7.0.6000.381, tz: -0500) ===========
    2007-11-16 00:30:55:656 3804 ee0 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
    2007-11-16 00:30:55:656 3804 ee0 Misc = Module: C:\WINDOWS\system32\wucltui.dll
    2007-11-16 00:30:55:656 3804 ee0 CltUI AU client got new directive = 'Install Approval', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return = 0x00000000
    2007-11-16 00:30:55:687 3804 ee0 CltUI AU client creating UI plugin, clsid={3809920F-B9D4-42DA-92E0-E26265E0FB89}
    2007-11-16 00:39:32:671 1096 9f0 AU AU found 1 updates for install at shutdown
    2007-11-16 00:39:32:687 1664 6a4 Misc =========== Logging initialized (build: 7.0.6000.381, tz: -0500) ===========
    2007-11-16 00:39:32:687 1664 6a4 Misc = Process: C:\WINDOWS\Explorer.EXE
    2007-11-16 00:39:32:687 1664 6a4 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
    2007-11-16 00:39:32:687 1664 6a4 Shutdwn Install at shutdown: found updates to install
    2007-11-16 00:39:34:750 1096 570 AU AU received handle event
    2007-11-16 00:39:34:750 1096 570 AU AU setting pending client directive to 'Install Approval'
    2007-11-16 00:39:44:281 1096 570 AU ########### AU: Uninitializing Automatic Updates ###########
    2007-11-16 00:39:44:531 1096 570 Service *********
    2007-11-16 00:39:44:531 1096 570 Service ** END ** Service: Service exit [Exit code = 0x240001]
    2007-11-16 00:39:44:531 1096 570 Service *************
    2007-11-16 00:41:06:765 1096 590 Misc =========== Logging initialized (build: 7.0.6000.381, tz: -0500) ===========
    2007-11-16 00:41:06:859 1096 590 Misc = Process: C:\WINDOWS\System32\svchost.exe
    2007-11-16 00:41:06:859 1096 590 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
    2007-11-16 00:41:06:765 1096 590 Service *************
    2007-11-16 00:41:06:859 1096 590 Service ** START ** Service: Service startup
    2007-11-16 00:41:06:859 1096 590 Service *********
    2007-11-16 00:41:07:734 1096 590 Agent * WU client version 7.0.6000.381
    2007-11-16 00:41:07:734 1096 590 Agent * Base directory: C:\WINDOWS\SoftwareDistribution
    2007-11-16 00:41:08:156 1096 590 Agent * Access type: No proxy
    2007-11-16 00:41:08:156 1096 590 Agent * Network state: Connected
    2007-11-16 00:41:56:687 1096 590 Agent *********** Agent: Initializing Windows Update Agent ***********
    2007-11-16 00:41:56:687 1096 590 Agent *********** Agent: Initializing global settings cache ***********
    2007-11-16 00:41:56:687 1096 590 Agent * WSUS server: <NULL>
    2007-11-16 00:41:56:687 1096 590 Agent * WSUS status server: <NULL>
    2007-11-16 00:41:56:687 1096 590 Agent * Target group: (Unassigned Computers)
    2007-11-16 00:41:56:687 1096 590 Agent * Windows Update access disabled: No
    2007-11-16 00:41:56:687 1096 590 DnldMgr Download manager restoring 0 downloads
    2007-11-16 00:41:56:703 1096 590 AU ########### AU: Initializing Automatic Updates ###########
    2007-11-16 00:41:56:703 1096 590 AU # Approval type: Scheduled (User preference)
    2007-11-16 00:41:56:703 1096 590 AU # Scheduled install day/time: Every day at 14:00
    2007-11-16 00:41:56:703 1096 590 AU # Auto-install minor updates: Yes (User preference)
    2007-11-16 00:41:56:812 1096 590 AU Setting AU scheduled install time to 2007-11-16 19:00:00
    2007-11-16 00:41:58:546 1096 590 Report *********** Report: Initializing static reporting data ***********
    2007-11-16 00:41:58:546 1096 590 Report * OS Version = 5.1.2600.2.0.66304
    2007-11-16 00:41:58:656 1096 590 Report * Computer Brand = System manufacturer
    2007-11-16 00:41:58:656 1096 590 Report * Computer Model = System Product Name
    2007-11-16 00:41:58:656 1096 590 Report * Bios Revision = 1002
    2007-11-16 00:41:58:656 1096 590 Report * Bios Name = BIOS Date: 09/21/06 10:05:58 Ver: 08.00.12
    2007-11-16 00:41:58:656 1096 590 Report * Bios Release Date = 2006-09-21T00:00:00
    2007-11-16 00:41:58:656 1096 590 Report * Locale ID = 1033
    2007-11-16 00:41:58:734 1096 590 AU AU setting pending client directive to 'Install Approval'
    2007-11-16 00:41:58:796 1096 590 AU AU finished delayed initialization
    2007-11-16 00:42:03:750 1096 df0 Report REPORT EVENT: {FEFA949F-0698-47BF-B847-0DF4BFF885DB} 2007-11-16 00:41:56:828-0500 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on Friday, November 16, 2007 at 2:00 PM: - Update for Outlook Junk Email Filter 2003 (KB943552)
    2007-11-16 00:42:13:750 1096 590 AU Launched new AU client for directive 'Install Approval', session id = 0x0
    2007-11-16 00:42:13:843 3632 e34 Misc =========== Logging initialized (build: 7.0.6000.381, tz: -0500) ===========
    2007-11-16 00:42:13:843 3632 e34 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
    2007-11-16 00:42:13:843 3632 e34 AUClnt Launched Client UI process
    2007-11-16 00:42:14:000 3632 e34 Misc =========== Logging initialized (build: 7.0.6000.381, tz: -0500) ===========
    2007-11-16 00:42:14:000 3632 e34 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
    2007-11-16 00:42:14:000 3632 e34 Misc = Module: C:\WINDOWS\system32\wucltui.dll
    2007-11-16 00:42:14:000 3632 e34 CltUI AU client got new directive = 'Install Approval', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return = 0x00000000
    2007-11-16 00:42:14:031 3632 e34 CltUI AU client creating UI plugin, clsid={3809920F-B9D4-42DA-92E0-E26265E0FB89}
    2007-11-16 01:01:23:812 1096 aa8 AU AU found 1 updates for install at shutdown
    2007-11-16 01:01:23:828 1676 6b4 Misc =========== Logging initialized (build: 7.0.6000.381, tz: -0500) ===========
    2007-11-16 01:01:23:828 1676 6b4 Misc = Process: C:\WINDOWS\Explorer.EXE
    2007-11-16 01:01:23:828 1676 6b4 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
    2007-11-16 01:01:23:828 1676 6b4 Shutdwn Install at shutdown: found updates to install
    2007-11-16 01:01:26:812 1096 590 AU AU received handle event
    2007-11-16 01:01:26:812 1096 590 AU AU setting pending client directive to 'Install Approval'
    2007-11-16 01:01:31:718 1096 aa8 AU AU found 1 updates to install at shutdown.
    2007-11-16 01:01:31:718 1096 aa8 AU #############
    2007-11-16 01:01:31:718 1096 aa8 AU ## START ## AU: Install updates
    2007-11-16 01:01:31:718 1096 aa8 AU #########
    2007-11-16 01:01:31:718 1096 aa8 AU # Initiating install at shutdown
    2007-11-16 01:01:31:718 1096 aa8 AU # Approved updates = 1
    2007-11-16 01:01:31:718 1096 aa8 AU <<## SUBMITTED ## AU: Install updates / installing updates [CallId = {4F8FCD23-DC9D-4AA9-A63F-A07296F38F96}]
    2007-11-16 01:01:31:734 1096 108 Agent *************
    2007-11-16 01:01:31:734 1096 108 Agent ** START ** Agent: Installing updates [CallerId = AutomaticUpdates]
    2007-11-16 01:01:31:734 1096 108 Agent *********
    2007-11-16 01:01:31:734 1096 108 Agent * Updates to install = 1
    2007-11-16 01:01:31:734 648 104 Misc =========== Logging initialized (build: 7.0.6000.381, tz: -0500) ===========
    2007-11-16 01:01:31:734 648 104 Misc = Process: \??\C:\WINDOWS\system32\winlogon.exe
    2007-11-16 01:01:31:734 648 104 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
    2007-11-16 01:01:31:734 648 104 Shutdwn WARNING: AU will install 1 updates.
    2007-11-16 01:01:32:625 1096 108 Agent * Title = Update for Outlook Junk Email Filter 2003 (KB943552)
    2007-11-16 01:01:32:625 1096 108 Agent * UpdateId = {270EEFCE-91A7-491A-9E4D-1EB3F839F736}.100
    2007-11-16 01:01:32:625 1096 108 Agent * Bundles 1 updates:
    2007-11-16 01:01:32:625 1096 108 Agent * {E1AB0236-F707-44A9-A595-531984FB9B87}.100
    2007-11-16 01:01:41:812 1096 590 AU WARNING: Pending directive, 'Install Approval', is not applicable
    2007-11-16 01:02:20:375 1096 108 DnldMgr Preparing update for install, updateId = {E1AB0236-F707-44A9-A595-531984FB9B87}.100.
    2007-11-16 01:02:20:437 3860 64c Misc =========== Logging initialized (build: 7.0.6000.381, tz: -0500) ===========
    2007-11-16 01:02:20:437 3860 64c Misc = Process: C:\WINDOWS\system32\wuauclt.exe
    2007-11-16 01:02:20:437 3860 64c Misc = Module: C:\WINDOWS\system32\wuaueng.dll
    2007-11-16 01:02:20:437 3860 64c Handler :::::::::::::
    2007-11-16 01:02:20:437 3860 64c Handler :: START :: Handler: MSI Install
    2007-11-16 01:02:20:437 3860 64c Handler :::::::::
    2007-11-16 01:02:20:437 3860 64c Handler : Updates to install = 1
    2007-11-16 01:02:20:468 3860 64c Handler Extracting MSP file stored in CAB OUTLFLTR.CAB
    2007-11-16 01:02:22:000 3860 64c Handler MSP update {00000000-0000-0000-0000-000000000000}.0 using full-file patch
    2007-11-16 01:02:22:000 3860 64c Handler : Batch installing 1 updates
    2007-11-16 01:02:22:671 3860 64c Handler List of MSPs in transaction:
    2007-11-16 01:02:22:671 3860 64c Handler C:\WINDOWS\SoftwareDistribution\Download\c91edb29c24ab929b98f8f7f92420ef1\img\OUTLFLTR.MSP
    2007-11-16 01:02:22:671 3860 64c Handler MSP final command line: DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1 REBOOT=REALLYSUPPRESS
    2007-11-16 01:02:33:765 3860 64c Handler MSP Error List:
    2007-11-16 01:02:33:765 3860 64c Handler 1: 1311 2: C:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9\PA561401.CAB
    2007-11-16 01:02:33:765 3860 64c Handler : MSI transaction completed. MSI: 0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
    2007-11-16 01:02:33:765 3860 64c Handler : WARNING: First failure for update {E1AB0236-F707-44A9-A595-531984FB9B87}, transaction error = 0x8024200b, MSI result = 0x80070643, MSI action = InstallFiles
    2007-11-16 01:02:33:765 3860 64c Handler : WARNING: Operation failed at update 0, Exit code = 0x8024200B
    2007-11-16 01:02:33:765 3860 64c Handler :::::::::
    2007-11-16 01:02:33:765 3860 64c Handler :: END :: Handler: MSI Install
    2007-11-16 01:02:33:765 3860 64c Handler :::::::::::::
    2007-11-16 01:02:33:765 1096 170 AU >>## RESUMED ## AU: Installing update [UpdateId = {270EEFCE-91A7-491A-9E4D-1EB3F839F736}]
    2007-11-16 01:02:33:765 1096 170 AU # WARNING: Install failed, error = 0x80070643 / 0x0000051F
    2007-11-16 01:02:33:796 1096 108 Report REPORT EVENT: {C46134F1-F995-4950-91AA-75E47A03B2AB} 2007-11-16 01:02:33:796-0500 1 198 101 {270EEFCE-91A7-491A-9E4D-1EB3F839F736} 100 80070643 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Outlook Junk Email Filter 2003 (KB943552).
    2007-11-16 01:02:33:843 1096 108 Agent *********
    2007-11-16 01:02:33:843 1096 170 AU Install call completed.
    2007-11-16 01:02:33:843 1096 108 Agent ** END ** Agent: Installing updates [CallerId = AutomaticUpdates]
    2007-11-16 01:02:33:843 1096 170 AU # WARNING: Install call completed, reboot required = No, error = 0x00000000
    2007-11-16 01:02:33:843 1096 108 Agent *************
    2007-11-16 01:02:33:843 1096 170 AU #########
    2007-11-16 01:02:33:843 1096 170 AU ## END ## AU: Installing updates [CallId = {4F8FCD23-DC9D-4AA9-A63F-A07296F38F96}]
    2007-11-16 01:02:33:843 1096 170 AU #############
    2007-11-16 01:02:33:843 1096 170 AU Install complete for all calls, reboot NOT needed
    2007-11-16 01:02:33:843 1096 170 AU Setting AU scheduled install time to 2007-11-16 19:00:00
    2007-11-16 01:02:33:843 1096 170 AU InstallAtShutdown completed.
    2007-11-16 01:02:37:734 648 104 Shutdwn WARNING: Installation at shutdown completed
    2007-11-16 01:02:39:390 1096 590 AU ########### AU: Uninitializing Automatic Updates ###########
    2007-11-16 01:02:39:500 1096 590 Service *********
    2007-11-16 01:02:39:500 1096 590 Service ** END ** Service: Service exit [Exit code = 0x240001]
    2007-11-16 01:02:39:500 1096 590 Service *************
    2007-11-16 08:14:31:453 1084 588 Misc =========== Logging initialized (build: 7.0.6000.381, tz: -0500) ===========
    2007-11-16 08:14:31:562 1084 588 Misc = Process: C:\WINDOWS\System32\svchost.exe
    2007-11-16 08:14:31:562 1084 588 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
    2007-11-16 08:14:31:453 1084 588 Service *************
    2007-11-16 08:14:31:562 1084 588 Service ** START ** Service: Service startup
    2007-11-16 08:14:31:562 1084 588 Service *********
    2007-11-16 08:14:32:812 1084 588 Agent * WU client version 7.0.6000.381
    2007-11-16 08:14:32:812 1084 588 Agent * Base directory: C:\WINDOWS\SoftwareDistribution
    2007-11-16 08:14:32:921 1084 588 Agent * Access type: No proxy
    2007-11-16 08:14:32:921 1084 588 Agent * Network state: Connected
    2007-11-16 08:15:20:843 1084 588 Agent *********** Agent: Initializing Windows Update Agent ***********
    2007-11-16 08:15:20:843 1084 588 Agent *********** Agent: Initializing global settings cache ***********
    2007-11-16 08:15:20:843 1084 588 Agent * WSUS server: <NULL>
    2007-11-16 08:15:20:843 1084 588 Agent * WSUS status server: <NULL>
    2007-11-16 08:15:20:843 1084 588 Agent * Target group: (Unassigned Computers)
    2007-11-16 08:15:20:843 1084 588 Agent * Windows Update access disabled: No
    2007-11-16 08:15:20:843 1084 588 DnldMgr Download manager restoring 0 downloads
    2007-11-16 08:15:20:859 1084 588 AU ########### AU: Initializing Automatic Updates ###########
    2007-11-16 08:15:20:859 1084 588 AU AU setting next detection timeout to 2007-11-16 13:15:20
    2007-11-16 08:15:20:859 1084 588 AU # Approval type: Scheduled (User preference)
    2007-11-16 08:15:20:859 1084 588 AU # Scheduled install day/time: Every day at 14:00
    2007-11-16 08:15:20:859 1084 588 AU # Auto-install minor updates: Yes (User preference)
    2007-11-16 08:15:20:890 1084 588 AU Setting AU scheduled install time to 2007-11-16 19:00:00
    2007-11-16 08:15:22:890 1084 588 Report *********** Report: Initializing static reporting data ***********
    2007-11-16 08:15:22:890 1084 588 Report * OS Version = 5.1.2600.2.0.66304
    2007-11-16 08:15:22:968 1084 588 Report * Computer Brand = System manufacturer
    2007-11-16 08:15:22:968 1084 588 Report * Computer Model = System Product Name
    2007-11-16 08:15:22:984 1084 588 Report * Bios Revision = 1002
    2007-11-16 08:15:22:984 1084 588 Report * Bios Name = BIOS Date: 09/21/06 10:05:58 Ver: 08.00.12
    2007-11-16 08:15:22:984 1084 588 Report * Bios Release Date = 2006-09-21T00:00:00
    2007-11-16 08:15:22:984 1084 588 Report * Locale ID = 1033
    2007-11-16 08:15:23:140 1084 588 AU AU finished delayed initialization
    2007-11-16 08:15:23:140 1084 588 AU #############
    2007-11-16 08:15:23:140 1084 588 AU ## START ## AU: Search for updates
    2007-11-16 08:15:23:140 1084 588 AU #########
    2007-11-16 08:15:23:140 1084 588 AU <<## SUBMITTED ## AU: Search for updates [CallId = {69F63EFF-5EE5-428F-9B73-1BF5271FCE6E}]
    2007-11-16 08:15:24:765 1084 d08 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:
    2007-11-16 08:15:24:984 1084 d08 Misc Microsoft signed: Yes
    2007-11-16 08:15:25:109 1084 d08 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:
    2007-11-16 08:15:25:125 1084 d08 Misc Microsoft signed: Yes
    2007-11-16 08:15:25:125 1084 d08 Report Uploading 9 events using cached cookie, reporting URL = http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
    2007-11-16 08:15:37:203 1084 d08 Report Reporter successfully uploaded 9 events.
    2007-11-16 08:15:37:218 1084 d08 Report REPORT EVENT: {049CFBFA-FEC3-4B99-BB74-19F376D2C27C} 2007-11-16 08:15:20:890-0500 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.
    2007-11-16 08:15:37:218 1084 d08 Agent *************
    2007-11-16 08:15:37:218 1084 d08 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
    2007-11-16 08:15:37:218 1084 d08 Agent *********
    2007-11-16 08:15:37:218 1084 d08 Agent * Online = No; Ignore download priority = No
    2007-11-16 08:15:37:218 1084 d08 Agent * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1 "
    2007-11-16 08:15:37:218 1084 d08 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D}
    2007-11-16 08:16:23:640 1084 d08 Agent * Added update {270EEFCE-91A7-491A-9E4D-1EB3F839F736}.100 to search result
    2007-11-16 08:16:23:640 1084 d08 Agent * Found 1 updates and 31 categories in search; evaluated appl. rules of 842 out of 1316 deployed entities
    2007-11-16 08:16:23:718 1084 d08 Agent *********
    2007-11-16 08:16:23:718 1084 d08 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
    2007-11-16 08:16:23:718 1084 d08 Agent *************
    2007-11-16 08:16:23:734 1084 d6c AU >>## RESUMED ## AU: Search for updates [CallId = {69F63EFF-5EE5-428F-9B73-1BF5271FCE6E}]
    2007-11-16 08:16:23:734 1084 d6c AU # 1 updates detected
    2007-11-16 08:16:23:750 1084 d6c AU #########
    2007-11-16 08:16:23:750 1084 d6c AU ## END ## AU: Search for updates [CallId = {69F63EFF-5EE5-428F-9B73-1BF5271FCE6E}]
    2007-11-16 08:16:23:750 1084 d6c AU #############
    2007-11-16 08:16:23:750 1084 d6c AU Setting AU scheduled install time to 2007-11-16 19:00:00
    2007-11-16 08:16:23:750 1084 d6c AU Auto-approving update for download, updateId = {270EEFCE-91A7-491A-9E4D-1EB3F839F736}.100, ForUx=0, IsOwnerUx=0, HasDeadline=0, IsMinor=0
    2007-11-16 08:16:23:750 1084 d6c AU Auto-approved 1 update(s) for download (NOT for Ux)
    2007-11-16 08:16:23:750 1084 d6c AU #############
    2007-11-16 08:16:23:750 1084 d6c AU ## START ## AU: Download updates
    2007-11-16 08:16:23:750 1084 d6c AU #########
    2007-11-16 08:16:23:750 1084 d6c AU # Approved updates = 1
    2007-11-16 08:16:23:765 1084 d6c AU AU initiated download, updateId = {270EEFCE-91A7-491A-9E4D-1EB3F839F736}.100, callId = {D149620B-C1B7-4F72-8D0F-52BA67558F73}
    2007-11-16 08:16:23:765 1084 d6c AU Setting AU scheduled install time to 2007-11-16 19:00:00
    2007-11-16 08:16:23:765 1084 d6c AU AU setting pending client directive to 'Download Progress'
    2007-11-16 08:16:23:765 1084 d6c AU # Pending download calls = 1
    2007-11-16 08:16:23:765 1084 d6c AU <<## SUBMITTED ## AU: Download updates
    2007-11-16 08:16:23:765 1084 588 AU #############
    2007-11-16 08:16:23:765 1084 588 AU ## START ## AU: Search for updates
    2007-11-16 08:16:23:765 1084 588 AU #########
    2007-11-16 08:16:23:765 1084 588 AU <<## SUBMITTED ## AU: Search for updates [CallId = {036C50B2-B30E-495B-A5A0-D4397E40EA9D}]
    2007-11-16 08:16:23:843 1084 d08 DnldMgr *************
    2007-11-16 08:16:23:843 1084 d08 DnldMgr ** START ** DnldMgr: Downloading updates [CallerId = AutomaticUpdates]
    2007-11-16 08:16:23:843 1084 d08 DnldMgr *********
    2007-11-16 08:16:23:843 1084 d08 DnldMgr * Call ID = {D149620B-C1B7-4F72-8D0F-52BA67558F73}
    2007-11-16 08:16:23:843 1084 d08 DnldMgr * Priority = 2, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
    2007-11-16 08:16:23:843 1084 d08 DnldMgr * Updates to download = 1
    2007-11-16 08:16:23:843 1084 d08 Agent * Title = Update for Outlook Junk Email Filter 2003 (KB943552)
    2007-11-16 08:16:23:843 1084 d08 Agent * UpdateId = {270EEFCE-91A7-491A-9E4D-1EB3F839F736}.100
    2007-11-16 08:16:23:843 1084 d08 Agent * Bundles 1 updates:
    2007-11-16 08:16:23:843 1084 d08 Agent * {E1AB0236-F707-44A9-A595-531984FB9B87}.100
    2007-11-16 08:16:23:843 1084 d08 DnldMgr *********** DnldMgr: Regulation Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********
    2007-11-16 08:16:23:843 1084 d08 DnldMgr Contacting regulation server for 1 updates.
    2007-11-16 08:16:23:843 1084 d08 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:
    2007-11-16 08:16:23:859 1084 d08 Misc Microsoft signed: Yes
    2007-11-16 08:16:23:859 1084 d08 DnldMgr Regulation server path: http://www.update.microsoft.com/v6/UpdateRegulationService/UpdateRegulation.asmx.
    2007-11-16 08:16:23:953 1084 d08 DnldMgr * Regulation call complete. 0x00000000
    2007-11-16 08:16:23:968 1084 d08 DnldMgr *********** DnldMgr: New download job [UpdateId = {E1AB0236-F707-44A9-A595-531984FB9B87}.100] ***********
    2007-11-16 08:16:24:031 1084 d08 DnldMgr * Queueing update for download handler request generation.
    2007-11-16 08:16:24:031 1084 d08 DnldMgr Generating download request for update {E1AB0236-F707-44A9-A595-531984FB9B87}.100
    2007-11-16 08:16:25:078 1084 d08 Handler MSP download: file OUTLFLTR.CAB already exists in sandbox directory (C:\WINDOWS\SoftwareDistribution\Download\3cac5311a73d531c556d1e4c36f8964b)
    2007-11-16 08:16:25:109 1084 d08 DnldMgr *********** DnldMgr: New download job [UpdateId = {E1AB0236-F707-44A9-A595-531984FB9B87}.100] ***********
    2007-11-16 08:16:25:109 1084 d08 DnldMgr * All files for update were already downloaded and are valid.
    2007-11-16 08:16:25:109 1084 d6c AU >>## RESUMED ## AU: Download update [UpdateId = {270EEFCE-91A7-491A-9E4D-1EB3F839F736}, succeeded]
    2007-11-16 08:16:25:109 1084 d08 Agent *********
    2007-11-16 08:16:25:109 1084 d08 Agent ** END ** Agent: Downloading updates [CallerId = AutomaticUpdates]
    2007-11-16 08:16:25:109 1084 d08 Agent *************
    2007-11-16 08:16:25:109 1084 d08 Agent *************
    2007-11-16 08:16:25:109 1084 d08 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
    2007-11-16 08:16:25:109 1084 d08 Agent *********
    2007-11-16 08:16:25:109 1084 d08 Agent * Online = Yes; Ignore download priority = No
    2007-11-16 08:16:25:109 1084 d08 Agent * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1 "
    2007-11-16 08:16:25:109 1084 d08 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D}
    2007-11-16 08:16:25:109 1084 d6c AU #########
    2007-11-16 08:16:25:109 1084 d6c AU ## END ## AU: Download updates
    2007-11-16 08:16:25:109 1084 d6c AU #############
    2007-11-16 08:16:25:109 1084 d6c AU Setting AU scheduled install time to 2007-11-16 19:00:00
    2007-11-16 08:16:25:109 1084 d6c AU AU setting pending client directive to 'Install Approval'
    2007-11-16 08:16:25:140 1084 d08 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
    2007-11-16 08:16:25:156 1084 d08 Misc Microsoft signed: Yes
    2007-11-16 08:16:25:187 1084 d08 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
    2007-11-16 08:16:25:203 1084 d08 Misc Microsoft signed: Yes
    2007-11-16 08:16:25:234 1084 d08 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
    2007-11-16 08:16:25:250 1084 d08 Misc Microsoft signed: Yes
    2007-11-16 08:16:25:328 1084 d08 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
    2007-11-16 08:16:25:343 1084 d08 Misc Microsoft signed: Yes
    2007-11-16 08:16:25:406 1084 d08 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.cab:
    2007-11-16 08:16:25:421 1084 d08 Misc Microsoft signed: Yes
    2007-11-16 08:16:25:421 1084 d08 Setup *********** Setup: Checking whether self-update is required ***********
    2007-11-16 08:16:25:421 1084 d08 Setup * Inf file: C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
    2007-11-16 08:16:25:468 1084 d08 Setup Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 7.0.6000.381, required version = 7.0.6000.381
    2007-11-16 08:16:25:468 1084 d08 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 7.0.6000.381, required version = 7.0.6000.381
    2007-11-16 08:16:25:484 1084 d08 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.0.6000.381, required version = 7.0.6000.381
    2007-11-16 08:16:25:484 1084 d08 Setup Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 7.0.6000.381, required version = 7.0.6000.381
    2007-11-16 08:16:25:484 1084 d08 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.0.6000.381, required version = 7.0.6000.381
    2007-11-16 08:16:25:500 1084 d08 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.0.6000.381, required version = 7.0.6000.381
    2007-11-16 08:16:25:500 1084 d08 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 7.0.6000.381, required version = 7.0.6000.381
    2007-11-16 08:16:25:500 1084 d08 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.0.6000.381, required version = 7.0.6000.381
    2007-11-16 08:16:25:500 1084 d08 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 7.0.6000.381, required version = 7.0.6000.381
    2007-11-16 08:16:25:515 1084 d08 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.0.6000.381, required version = 7.0.6000.381
    2007-11-16 08:16:25:515 1084 d08 Setup Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 7.0.6000.381, required version = 7.0.6000.381
    2007-11-16 08:16:25:515 1084 d08 Setup Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 7.0.6000.381, required version = 7.0.6000.381
    2007-11-16 08:16:25:531 1084 d08 Setup Update NOT required for C:\WINDOWS\system32\wuweb.dll: target version = 7.0.6000.381, required version = 7.0.6000.381
    2007-11-16 08:16:25:531 1084 d08 Setup * IsUpdateRequired = No
    2007-11-16 08:16:25:546 1084 d08 Setup Found non-managed non-WU Service registered with AU
    2007-11-16 08:16:25:546 1084 d08 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
    2007-11-16 08:16:25:578 1084 d08 Misc Microsoft signed: Yes
    2007-11-16 08:16:25:593 1084 d08 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
    2007-11-16 08:16:25:593 1084 d08 Misc Microsoft signed: Yes
    2007-11-16 08:16:25:625 1084 d08 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\muident.cab:
    2007-11-16 08:16:25:656 1084 d08 Misc Microsoft signed: Yes
    2007-11-16 08:16:25:687 1084 d08 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\muident.cab:
    2007-11-16 08:16:25:703 1084 d08 Misc Microsoft signed: Yes
    2007-11-16 08:16:25:750 1084 d08 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\musetup.cab:
    2007-11-16 08:16:25:765 1084 d08 Misc Microsoft signed: Yes
    2007-11-16 08:16:25:765 1084 d08 Setup *********** Setup: Checking whether self-update is required ***********
    2007-11-16 08:16:25:765 1084 d08 Setup * Inf file: C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\musetup.inf
    2007-11-16 08:16:25:765 1084 d08 Setup Update NOT required for C:\WINDOWS\system32\mucltui.dll: target version = 7.0.6000.381, required version = 7.0.6000.381
    2007-11-16 08:16:25:765 1084 d08 Setup Update NOT required for C:\WINDOWS\system32\mucltui.dll.mui: target version = 7.0.6000.381, required version = 7.0.6000.381
    2007-11-16 08:16:25:781 1084 d08 Setup Update NOT required for C:\WINDOWS\system32\muweb.dll: target version = 7.0.6000.381, required version = 7.0.6000.381
    2007-11-16 08:16:25:781 1084 d08 Setup * IsUpdateRequired = No
    2007-11-16 08:16:25:796 1084 d08 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
    2007-11-16 08:16:25:796 1084 d08 Misc Microsoft signed: Yes
    2007-11-16 08:16:25:812 1084 d08 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
    2007-11-16 08:16:25:828 1084 d08 Misc Microsoft signed: Yes
    2007-11-16 08:16:25:875 1084 d08 Agent Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://www.update.microsoft.com/v7/microsoftupdate/redir/muauth.cab
    2007-11-16 08:16:25:875 1084 d08 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
    2007-11-16 08:16:25:890 1084 d08 Misc Microsoft signed: Yes
    2007-11-16 08:16:25:921 1084 d08 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
    2007-11-16 08:16:25:937 1084 d08 Misc Microsoft signed: Yes
    2007-11-16 08:16:27:046 1084 d08 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
    2007-11-16 08:16:27:062 1084 d08 Misc Microsoft signed: Yes
    2007-11-16 08:16:27:078 1084 d08 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
    2007-11-16 08:16:27:078 1084 d08 Misc Microsoft signed: Yes
    2007-11-16 08:16:27:093 1084 d08 PT +++++++++++ PT: Synchronizing server updates +++++++++++
    2007-11-16 08:16:27:093 1084 d08 PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx
    2007-11-16 08:16:38:781 1084 588 AU Launched new AU client for directive 'Install Approval', session id = 0x0
    2007-11-16 08:16:38:875 3480 d9c Misc =========== Logging initialized (build: 7.0.6000.381, tz: -0500) ===========
    2007-11-16 08:16:38:875 3480 d9c Misc = Process: C:\WINDOWS\system32\wuauclt.exe
    2007-11-16 08:16:38:875 3480 d9c AUClnt Launched Client UI process
    2007-11-16 08:16:39:031 3480 d9c Misc =========== Logging initialized (build: 7.0.6000.381, tz: -0500) ===========
    2007-11-16 08:16:39:031 3480 d9c Misc = Process: C:\WINDOWS\system32\wuauclt.exe
    2007-11-16 08:16:39:031 3480 d9c Misc = Module: C:\WINDOWS\system32\wucltui.dll
    2007-11-16 08:16:39:031 3480 d9c CltUI AU client got new directive = 'Install Approval', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return = 0x00000000
    2007-11-16 08:16:39:078 3480 d9c CltUI AU client creating UI plugin, clsid={3809920F-B9D4-42DA-92E0-E26265E0FB89}
    2007-11-16 08:17:03:203 1084 d08 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
    2007-11-16 08:17:03:218 1084 d08 Misc Microsoft signed: Yes
    2007-11-16 08:17:03:234 1084 d08 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
    2007-11-16 08:17:03:234 1084 d08 Misc Microsoft signed: Yes
    2007-11-16 08:17:03:250 1084 d08 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
    2007-11-16 08:17:03:250 1084 d08 PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx
    2007-11-16 08:17:04:578 1084 d08 Agent * Added update {270EEFCE-91A7-491A-9E4D-1EB3F839F736}.100 to search result
    2007-11-16 08:17:04:578 1084 d08 Agent * Found 1 updates and 31 categories in search; evaluated appl. rules of 842 out of 1316 deployed entities
    2007-11-16 08:17:04:625 1084 d08 Agent *********
    2007-11-16 08:17:04:625 1084 d08 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
    2007-11-16 08:17:04:625 1084 d08 Agent *************
    2007-11-16 08:17:04:640 1084 d08 Report REPORT EVENT: {42609A3F-73F9-46F7-9C80-6A024895FD07} 2007-11-16 08:16:25:109-0500 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on Friday, November 16, 2007 at 2:00 PM: - Update for Outlook Junk Email Filter 2003 (KB943552)
    2007-11-16 08:17:04:640 1084 d6c AU >>## RESUMED ## AU: Search for updates [CallId = {036C50B2-B30E-495B-A5A0-D4397E40EA9D}]
    2007-11-16 08:17:04:640 1084 d6c AU # 1 updates detected
    2007-11-16 08:17:04:640 1084 d6c AU #########
    2007-11-16 08:17:04:640 1084 d6c AU ## END ## AU: Search for updates [CallId = {036C50B2-B30E-495B-A5A0-D4397E40EA9D}]
    2007-11-16 08:17:04:640 1084 d6c AU #############
    2007-11-16 08:17:04:640 1084 d6c AU AU setting next detection timeout to 2007-11-17 07:44:23
    2007-11-16 08:17:04:640 1084 d6c AU Setting AU scheduled install time to 2007-11-16 19:00:00
    2007-11-16 08:17:09:625 1084 d08 Report REPORT EVENT: {B57872BA-62A8-4D40-B03D-981FD8BB7F98} 2007-11-16 08:17:04:625-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 1 updates.
     
  8. 2007/11/16
    Arie

    Arie Administrator Administrator Staff

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    Messages:
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    Check the following files:

    • Outlfltr.dat (File ver. 1.04.5808.1253 / Date 16-Oct-2007)
    • Outlfltr.dll (File ver. 1.04.3504.0000 / Date 04-Nov-2005)

    If you have these, the update is already installed.
     
    Arie,
    #7
  9. 2007/11/16
    Bimmer Guy

    Bimmer Guy Well-Known Member Thread Starter

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    Hi Arie: I did a search for both of those files and found them in c:\program files\Microsoft Office But if they are already installled why is the Windows Update shield still sitting in the tastbar?
     
  10. 2007/11/16
    Arie

    Arie Administrator Administrator Staff

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    Are the file version & date the same?
     
    Arie,
    #9
  11. 2007/11/16
    Bimmer Guy

    Bimmer Guy Well-Known Member Thread Starter

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    Hi: OUTLFLTR.dat File ver: 1.4.5711.1107 Date Sept. 12/2007
    OUTLFLTR.dll File ver: 1.4.3504.0 Date: Nov. 04/2005

    Info taken from properties on each file in c:\program files\Microsoft Office
     
  12. 2007/11/17
    Arie

    Arie Administrator Administrator Staff

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  13. 2007/11/17
    Bimmer Guy

    Bimmer Guy Well-Known Member Thread Starter

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    Hi Arie: Not too sure what I'm to do now:confused: I used that link and the OGTOOL. It says The product key used to install Office has been blocked by Microsoft. I bought this pc with Office 2003 already installed.

    thanks,
    Marty
     
  14. 2007/11/17
    Arie

    Arie Administrator Administrator Staff

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  15. 2007/11/17
    Bimmer Guy

    Bimmer Guy Well-Known Member Thread Starter

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    Hi Arie, Hope this helps

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-171-1

    Arie: edited out all info except Office validation
     
  16. 2007/11/17
    Arie

    Arie Administrator Administrator Staff

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    You'll have to get Genuine.

    Please visit the retailer where you purchased the computer and let them know that your copy of Office is not validating. Please print a copy of the diagnostic report so you may show them proof for the VLK status. Request they immediately reimburse you and/or provide a Genuine Copy.


    https://www.microsoft.com/genuine/selfhelp/ValidationHelp.aspx
     
  17. 2007/11/17
    Bimmer Guy

    Bimmer Guy Well-Known Member Thread Starter

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    Arie: thanks for all your help. I just got off the phone with the retailer. When I mentioned my ver of Office 2003 Pro. was found not to be Genuine he asked how I know. I simply said I've done alot of checking. He then said it was a $600 program. Was a freebee when I bought the system. Told, Office does'nt need updates only XP. Told to ignore the update & the yellow sheild.

    Then how do I get that yellow shield out my task bar?

    Appreciate your time
     
  18. 2007/11/17
    Bimmer Guy

    Bimmer Guy Well-Known Member Thread Starter

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    Thank you for all your time and patience Arie.
     
  19. 2007/11/18
    Arie

    Arie Administrator Administrator Staff

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    You are being LIED too!

    I would simply report the retailer to Microsoft. You gave him a chance to rectify, but instead he choose to lie to you.
     

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