I have a PC where the user is complaining that Windows key keystroke short-cuts have stopped working. For example, (Windows Key) + (e) does not open Windows Explorer, and (Windows Key) + (r) does not open the Run dialogue.
Can anyone tell me where these short-cuts are set?
I think there is an underlying permissions issue. His PC has also stopped running an application that runs from his log-on script. However, I want to first rule out whether the Windows key problem is an isolated problem that can be fixed by simply reassigning the keystroke combinations.
There appears to be a setting in Group policy that can enable/disable the windows key combinations. See this article: http://support.microsoft.com/kb/301422
However, the user should have the same group policy as other users who don't have this problem. As a group policy issue may also cause or influence the other problem, this is probably where I am going next. However, first I'd like to rule out local settings - hence my question.
BTW, I don't think this is a keyboard fault as both the Windows and "e" keys work perfectly when used on their own.