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Old 1st September 2007   #1
rgn
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system freezes

My Gateway with XP home, SP2, 768 mgs of RAM, freezes after about 5 min. The cursor freezes, and I have to reboot. I let it set for 20-30 min. and start again. Let it set, and it freezes. I haven't tried to keep working on it to see if it freezes. I removed a recently install software program, Family Tree Maker, which we have had for years. This was a new update version of the program. I removed it, but it froze again. I'm running a defrag right now. Did a clean up. I have a new hard drive, about 6 months old. Do you have any ideas what it could be?
Thanks,
Bob

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Old 1st September 2007   #2
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Right click the Taskbar and click Task Manager. Select the Processes tab and click the CPU column, so that processes are listed according to their CPU usage (high CPU usage at the top). Leave Task Manager running & when your system freezes you could possibly see which task is listed near the top & how much CPU time it is using.

Failing that, I suggest reading through this post, then post a HijackThis log in the Removing Spyware & Viruses forum.

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Old 1st September 2007   #3
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system freezes

One other thing that happened yesterday. I came home to a frozen system, and the screen saver we use was removed from the list.
Thanks,
Bob

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Old 1st September 2007   #4
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Bob - stick with one thread please - merged.
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Old 1st September 2007   #5
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I thought the screen saver was part of the freeze up. Because it dissappeared.
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Old 1st September 2007   #6
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The system crashes before to long. Only way it will boot up is pressing f8 when it's booting up. Then, open windows normally. But, before too long it freezes up again.
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Old 1st September 2007   #7
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Would you check out the temps and voltages using Everest - Computer > Sensor and post the readings.
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Old 1st September 2007   #8
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The system locks up after 5 minutes.
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Old 1st September 2007   #9
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Quote:
The system locks up after 5 minutes.
That should be time enough to get the readings. I assume you are posting from another computer?

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Old 1st September 2007   #10
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It only gave me two minutes that time. Just got to the webpage.
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Old 1st September 2007   #11
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Houston - we have a problem
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Old 1st September 2007   #12
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OK - another approach .....

Remove the side of the case and check that the CPU fan is running. It may be freezing up on overheat - if that isn't a contradiction of terms

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Old 2nd September 2007   #13
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Thanks, I'll check that out today! It is about 6 years old, so anything is possible.
Bob

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Old 2nd September 2007   #14
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The CPU fan is running! Some times it will work for 4 to8 hrs., and then maybe just 2 to 3 minutes!
Bob

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Old 2nd September 2007   #15
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How comfortable would you be inside the case if I suggested removing and refitting one or two components? - contacts may be iffy after 6 years.
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