Blue Screen: STOP: 0x00000008E

windows xp home edition

Ram of memory 1024
160 gigs of hard drive
How do I find out what is wrong?
Problem

A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try chaging video adapters.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical Information:
*** STOP: 0x00000008E (0xC00000005, 0x82E73E22, 0xF36B493C, 0x00000000)

 

debuglog.txt

Opened log file 'c:\debuglog.txt'

Microsoft (R) Windows Debugger Version 6.7.0005.0
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [c:\all debug]
Could not open dump file [c:/all debug], Win32 error 0n2
"The system cannot find the file specified. "

 

blue screen

It blue screen yesterday but not today when i installed and run debuglog.exe

 

memory dump

my settings in control panel was set for small memory dump 64 k

I change it to complete memory dump . Is that ok?

 

Did you research the error code? Sounds like a hardware issue. Could be RAM or harddrive.

 

Blue screen report

When I started my computer this morning this is what I got.

Problem caused by Device Driver

You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.

More information

Problem report summary

Problem type


Windows stop error (a message appears on a blue screen with error code information)

Solution available?


No

What does this problem mean?


Windows has encountered a problem it cannot recover from and it needs to be restarted

Cause


Unknown

Computer symptoms


A message appears on a blue screen with error code information (for example: 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)

Additional steps for you to take


Please continue to send problem reports so analysts at Microsoft can study and try to correct the problem as quickly as possible

Technical Information
How to Troubleshoot Hardware and Software Driver Problems in Windows XP (Q322205)

 

event viewer

I went in to Manage Event Viewer click on System and got the Blue Screen of death had to reboot.



If you look in Event Viewer (Right click My Computer icon > Manage > Event Viewer > System & Application) are there any errors, flagged with a white cross on a red ground recorded when you booted up this morning? If there are double click on message to open and on the icon beneath the up/down arrows to copy to clipboard and post here.
__________________

 

dump log

you should have a dump log now - are you able to analyse it and post the result here?

I don't no how to retrieve dump log

 

debugwiz

I run debugwiz.exe

and it say's saved c:\debug.txt but never can find it even do a search on C: drive and no results .



Bob

The dump data should be in the root of C:\ .....

C:\memory.dmp - may be something other than 'memory', but it will have the .dmp extension.

Navigate to where you saved debugwiz.exe, double click on it to run and by the box 'Dump file to be analysed' hit the Browse button and navigate to C:\memory.dmp, highlight it and click on OK. Then click on Generate log.
__________________

 

debuglog.txt

I've put debuglog.txt in my search and its not on my hard drive .

 

Blue screen

I just got the blue screen again when I started back up it took me to Microsoft page here it is.

Problem caused by Device Driver

You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.

More information

Problem report summary

Problem type


Windows stop error (a message appears on a blue screen with error code information)

Solution available?


No

What does this problem mean?


Windows has encountered a problem it cannot recover from and it needs to be restarted

Cause


Unknown

Computer symptoms


A message appears on a blue screen with error code information (for example: 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)

Additional steps for you to take


Please continue to send problem reports so analysts at Microsoft can study and try to correct the problem as quickly as possible