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Old 9th February 2007   #1
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photogallery msi cannot be found


Hi Guys

I use a H.P. cpu with no printer. Its been a few days now when I open a video or movie it gives me error 1706 with hp document viewer. I finally removed the viewer because i don't use any hp software anyways (you probably know why) but now when I open a movie or video file photgalley tries to install itself. I then get "The feature you are tying to use is on a network resource that is unavailable". If I press cancel photgallery will try installing again if I press ok I receive this message: The path "c:\hp\tmp\src\setup\photogallery\photogallery.msi" cannot be found. Eventually
by pressing cancel after a few times the video will start to play. How do I get rid of this photogallery or any program that tries installing itself when I open a video. HELP

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Old 9th February 2007   #2
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This error is usually due to an incomplete install or uninstall of some HP software product. It may have been part of a bundled install and you overlooked it or were unaware of it.
http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN

Since you are unaware of how or where this bugger came from, a reinstall and clean uninstall may be difficult. The above ^ HP link has a second solution that may be just what need. Since this is an MSI error (microsoft installer error) Follow hps advice and download the Microsoft Installer Cleanup Utility.

----------------
While you could hunt and peck and do a little manual detective work to track this down and try to clean it up yourself, I strongly suggest you use the ms cleanup Utility. It will help to take some of the pain out of the process.

The below links are from a couple of past posts and I am including them here only for some additional info. and reference.

Additionally... I knew I had seen this recently. The big surprise, for myself, is how short term my memory was:
http://windowsbbs.com/showthread.php...t=photogallery

http://windowsbbs.com/showthread.php...t=photogallery


Last edited by goddez1; 9th February 2007 at 23:14.
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Old 9th February 2007   #3
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I will try it


If I solve it I will post

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Old 10th February 2007   #4
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Thank You Godezz


That was very easy and it solved my problem. I installed windows install clean up, I found photo gallery in the list and deleted it. Now no more problems thank you so much I was going crazy.

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Old 10th February 2007   #5
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Your very welcome and thank you for the update. I figured "ms cleanup utility" would make this painless. I always like to see a happy ending.

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