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Old 13th January 2007   #1
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Question

Cannot boot past Win Logon Screen - XP Pro


Hello everyone,

I recently had a major problem occur on my laptop. I was using it to do work from home one night (jump drive), not connected to internet, wireless, etc. The next morning I could not seem to boot past the login screen. It sat there for an hour +. It was weird in that initially (very fast) I could move the mouse, click on the icon and begin to type the password. However, it would freeze and then a while later I could type and after return it began to logon, only to sit in the blue screen "loading personal settings" for hours.

I tried to boot in safe mode with the same issue. I also tried to boot to the last good configuration and it sat there with a black screen and hourglass for a few hours. Then I had the same blue windows login screen. It took 3 minutes after clicking on the icon for the password box to appear, and no cursor to enter yet.

I have been searching the forums for help and do not see anything readily available. "Bobbo's" thread seems similar, but I am not getting a BSOD message. I cannot even get to a point where I can install one of my disks (Dell reinstallation, Dell drivers and utilities, etc) to run diagnostics.

Of course, as I suspect some are, I have not backed up recently, so there are some work items I need.

Thank you very much for any assistance.

I am on my wife's desktop now. My laptop system specs are roughly:
Dell Insperion 8600, 1 GB DDR ram, win XP Pro SP2, Spybot, Ad-Aware, Symantec, IE 7.0.

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Old 13th January 2007   #2
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I've seen some Dells that have a diagnostic routine built into the BIOS - can you access this?

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Old 14th January 2007   #3
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forzen?


Sorry.... "Frozen? "

After I selected "last known good configuration", and it sat there about 4 hours, I got a logon screen. I typed my password and it sat there. Overnight my desktop opened, and finally opened my computer. Earlier this afternoon, it was sitting there and the cursor has changed to a double arrow angled SE to NW. I plugged in my maxtor one-touch external hard dirve to try to back up my data, but it has not opened in 3 hours. Ctl+alt+del would not work.

Just now I can move the cursor fine. Ctrl+atl+del opened fast just now. "My computer" is not responding and "old virus definiton file" application running. Closed "old definition" dialog box. Ended my computer task which resulted in just the desktop picture and task manager viewable. Approximately 2 minutes to get taks bar and thirty more second to get desktop icons.

???

I have not looked at the bios, as I think it might be best to try to download the data since I finally have the screen open. thoughts?

Thanks


Last edited by Jemmie455; 14th January 2007 at 00:32.
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Old 14th January 2007   #4
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Preserving your data is the most important thing - do that first. You can fix everything else later.

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Old 14th January 2007   #5
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Anyway to make that happen faster? I have tried three times to open "my computer" shortcut icon and each time Task Manager eventually says "not responding."

How can I backup if I cannot see the Maxtor ext HD. The one touch button did not seem to work either.

thanks

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Old 19th March 2007   #6
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Extremely Slow booting and loading - XP Pro


Hello,

I posted the folllowing message on January 13, 207. Update: I finally was able to back up my data and registry. (between a blue screen power dump error message that require a couple restarts and the painfully slow pace to click on and open a window [c drive, external, etc] and then the back up speed, the data backup is finally complete).

I know "John (usasma )" was initially helping me, but we were waiting until the backup was complete. In addition to the information posted earlier (see below), I am having the following problems: once I eventually get to desktop screen (past logon) some of my desktop screen is black (top 1/4 of screen is desktop picture, bottom 3/4 is black), one click will open a folder (after 15-45 minutes), and the backspace sometimes takes me back two windows, and a memory dump occurred, etc.

The system is still extremely slow. Any help on how to proceed would be greatly appreciated! I would like to get this up a running again and hopefully, soon.

Thank you very much!
James

Previous post below. - same issues are continuing
Topic: Cannot boot past Win Logon Screen - XP Pro
I recently had a major problem occur on my laptop. I was using it to do work from home one night ( working from a jump drive and not connected to internet, wireless, etc.) The next morning I could not seem to boot past the login screen. It sat there for an hour +. It was weird in that initially I could easily move the mouse, click on the icon and begin to type the password. However, it would freeze and then a while later the type would appear and I could continue only to freeze again. After a "return" the logon process began, only have the blue screen "loading personal settings" for hours.

I tried to boot in safe mode with the same issue. I also tried to boot to the last good configuration and it sat there with a black screen and hourglass for a few hours. Then I had the same blue windows login screen. It took 3 minutes after clicking on the icon for the password box to appear, and no cursor to enter yet.

I have been searching the forums for help and do not see anything readily available. "Bobbo's" thread seems similar, but I am not getting a BSOD message. I cannot even get to a point where I can install one of my disks (Dell reinstallation, Dell drivers and utilities, etc) to run diagnostics.

I am on my wife's desktop now. My laptop system specs are roughly:
Dell Insperion 8600, 1 GB DDR ram, win XP Pro SP2, Spybot, Ad-Aware, Symantec, IE 7.0.

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Old 20th March 2007   #7
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My System
Jemmie455

Please stick with the same thread - I have merged your new thread with your original thread.

You clearly have major problems which may not be entirely related to software. As I understand that you have backed up all your data I suggest you 'bite the bullet' and endeavour to recover the system by booting from the Dell OS CD.

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Old 20th March 2007   #8
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Thanks PeteC,

Questions: should I do a full wipe of the system first, or will booting from the Dell OS CD do the same? Also, if it is more than software, that may mean I have some hardware that may have gone bad and needs to be replaced?

thanks,
james

PS I tried to post to the same thread and it gave me a message that I could not post to it since it was more than 60 days old. Thanks for merging it into the old thread!

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Old 20th March 2007   #9
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My System
I had not noticed that this was an old thread

You should have the option to format the drive from the install CD - if this happens to be a Recovery CD the drive will be wiped anyway.

If the install is unsuccessful then you are almost certainly looking at a hardware problem.

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Old 20th March 2007   #10
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thanks PeteC,

Is there anyway to fix the problem without losing all my software and needing to reinstall it?

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Old 20th March 2007   #11
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Originally Posted by Jemmie455
Is there anyway to fix the problem without losing all my software and needing to reinstall it?
Hello Jemmie,

You can give a repair a shot http://www.michaelstevenstech.com/XPrepairinstall.htm

Instructions for a clean install if it doesn't work http://www.michaelstevenstech.com/cleanxpinstall.html

Regards - Charles

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