Cursor Problems

tr2k7 · 3rd January 2007

i got a new computer and when i am moving the mouse, it jumps to the bottom left of the screen or the top right of the screen. what could be causing this? thanks

Bill Castner · 3rd January 2007

One odd suggestion:
Turn off the language bar and the built-in microphone.

I recently went to a local school to resolve this exact issue for 2,000+ brand new laptops from Dell.

Second suggestion:

If a laptop with a touch pad, reduce its sensitivity, including for acting as a double-click if pressed. If you are not used to typing on the things your palms could be resting on the touch pad.

You did have an active firewall and actively scanning antivirus program installed before you ever connected to the internet, right?

tr2k7 · 3rd January 2007

it is a destop with a plain corded laser mouse. i already turned off the language bar and it doesnt have a built in mic

and yes i have a firewall and an antivirus program

Bill Castner · 3rd January 2007

You have an intermittent contact at the mouse connection; and/or, you have a bad cord for the mouse.

If you are stretching the cord on the the mouse, and this is particularly true for PS/2 mice, you have created or exposed an intermittent PS/2 connector. Only two, small, solder points hold that PS/2 connector on the motherboard.

Any tension from the cord of the mouse can break or make intermittent the soldered connections.

Fourth possibility.
You are using a PS/2 adapter to USB for the mouse.
Do not do this. It will never reliably work.
Connect the USB mouse to a USB port.
Throw the unreliable adapter away.

Then Start, Run, devmgmt.msc
Expand the Mouse and other Pointing devices subsection.
Right click on the mouse, and choose Uninstall.
Reboot.
Let the New Hardware Wizard at boot figure out your changes.

Bill Castner · 3rd January 2007

I should add a fifth possibility:

Since it is a laser mouse, be sure you use a laser mouse designed mouse pad. The worst case is running it on the plain desktop. There are simply too many reflections from varnished wood, veneer, or even worse, no reflections at all from glass.

Use a laser designed mousepad.

**bluzkat** · 3rd January 2007

tr2k7,

Also check to make sure there is nothing interfering with the laser. The smallest piece of lint or hair can cause erratic behavior such as this.

B

tr2k7 · 4th January 2007

maybe its the desk then. i havent had a chance to pick up a mouse pad for it yet. i will try that and see. thanks