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XP Blue Screens, corruption, and random restarts

Discussion in 'Windows XP' started by discoinferno44, 2006/10/26.

  1. 2006/10/26
    discoinferno44

    discoinferno44 Inactive Thread Starter

    Joined:
    2006/10/23
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    Hi guys,

    I'm new to the forum so please forgive me if my ettiquette is not up to scratch. I'm having a lot of problems with my new computer, with random restarts, system corruption, and memory dumps. A recent analysed memory dump from Dr. Watson is as follows:

    Comment: 'Dr. Watson generated MiniDump'
    Windows XP Version 2600 (Service Pack 2) UP Free x86 compatible
    Product: WinNt, suite: SingleUserTS
    Debug session time: Thu Oct 26 16:16:14.000 2006 (GMT+10)
    System Uptime: not available
    Process Uptime: 0 days 0:11:40.000
    Symbol search path is: *** Invalid ***
    ****************************************************************************
    * Symbol loading may be unreliable without a symbol search path. *
    * Use .symfix to have the debugger choose a symbol path. *
    * After setting your symbol path, use .reload to refresh symbol locations. *
    ****************************************************************************
    Executable search path is:
    ...................................................................................................................
    This dump file has an exception of interest stored in it.
    The stored exception information can be accessed via .ecxr.
    (d5c.a38): Access violation - code c0000005 (first/second chance not available)
    eax=00000000 ebx=0597e420 ecx=0388f200 edx=00000001 esi=036c4960 edi=0388f200
    eip=7dd500ef esp=0597e380 ebp=0597e3ac iopl=0 nv up ei pl nz ac po nc
    cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000212
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for mshtml.dll -
    mshtml!DllGetClassObject+0x320bb:
    7dd500ef ff30 push dword ptr [eax] ds:0023:00000000=????????



    Any ideas on what could be causing this catastrophe?

    Thanks you so much,

    Ben van de Vusse
     
  2. 2006/10/26
    Arie

    Arie Administrator Administrator Staff

    Joined:
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    Arie,
    #2

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  4. 2006/10/26
    discoinferno44

    discoinferno44 Inactive Thread Starter

    Joined:
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    Sorry take two:

    I get lots of different crashes for different reasons, but the latest two are:


    Microsoft (R) Windows Debugger Version 6.6.0007.5
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\WINDOWS\Minidump\Mini102606-02.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: *** Invalid ***
    ****************************************************************************
    * Symbol loading may be unreliable without a symbol search path. *
    * Use .symfix to have the debugger choose a symbol path. *
    * After setting your symbol path, use .reload to refresh symbol locations. *
    ****************************************************************************
    Executable search path is:
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    * *
    * The Symbol Path can be set by: *
    * using the _NT_SYMBOL_PATH environment variable. *
    * using the -y <symbol_path> argument when starting the debugger. *
    * using .sympath and .sympath+ *
    *********************************************************************
    Unable to load image ntoskrnl.exe, Win32 error 2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x805531a0
    Debug session time: Thu Oct 26 20:23:54.796 2006 (GMT+10)
    System Uptime: 0 days 0:07:30.381
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    * *
    * The Symbol Path can be set by: *
    * using the _NT_SYMBOL_PATH environment variable. *
    * using the -y <symbol_path> argument when starting the debugger. *
    * using .sympath and .sympath+ *
    *********************************************************************
    Unable to load image ntoskrnl.exe, Win32 error 2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Loading Kernel Symbols
    ...................................................................................................................
    Loading User Symbols
    Loading unloaded module list
    .........
    Unable to load image Ntfs.sys, Win32 error 2
    *** WARNING: Unable to verify timestamp for Ntfs.sys
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 24, {1902fe, f3ec55d4, f3ec52d0, f72ab928}

    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.

    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.

    Probably caused by : Ntfs.sys ( Ntfs+2928 )

    Followup: MachineOwner
    ---------


    and


    * Use .symfix to have the debugger choose a symbol path. *
    * After setting your symbol path, use .reload to refresh symbol locations. *
    ****************************************************************************
    Executable search path is:
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    * *
    * The Symbol Path can be set by: *
    * using the _NT_SYMBOL_PATH environment variable. *
    * using the -y <symbol_path> argument when starting the debugger. *
    * using .sympath and .sympath+ *
    *********************************************************************
    Unable to load image ntoskrnl.exe, Win32 error 2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x805531a0
    Debug session time: Thu Oct 26 19:20:55.656 2006 (GMT+10)
    System Uptime: 0 days 8:11:23.260
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    * *
    * The Symbol Path can be set by: *
    * using the _NT_SYMBOL_PATH environment variable. *
    * using the -y <symbol_path> argument when starting the debugger. *
    * using .sympath and .sympath+ *
    *********************************************************************
    Unable to load image ntoskrnl.exe, Win32 error 2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Loading Kernel Symbols
    .....................................................................................................................
    Loading User Symbols
    Loading unloaded module list
    ..................................................
    Unable to load image win32k.sys, Win32 error 2
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 1000008E, {c0000005, bf802ade, b5bf0260, 0}

    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.

    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.

    Probably caused by : win32k.sys ( win32k+2ade )

    Followup: MachineOwner
    ---------
     
  5. 2006/10/26
    Arie

    Arie Administrator Administrator Staff

    Joined:
    2001/12/27
    Messages:
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    412
    Your symbols are not right, I suggest you try reinstalling those...
     
    Arie,
    #4
  6. 2006/10/26
    Bill Castner

    Bill Castner Inactive

    Joined:
    2006/08/30
    Messages:
    1,980
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    0
    Unable to load image ntoskrnl.exe, Win32 error 2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Loading Kernel Symbols
    .................................................. .................................................. .................
    Loading User Symbols
    Loading unloaded module list
    ..................................................
    Unable to load image win32k.sys, Win32 error 2
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys


    These errors suggest the files cannot be found. If I was presented with this error I would do a diagnostic on my hard disk drive.

    . In Recovery Console
    chkdsk /r

    . From the website of the disk manufacturer, download their diagnostic software and test the drive.

    . Finally:
    Start, Run, SFC /Scannow
     

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