[Resolved] Unable to Acess Windows Update Site

**lj50** · 10th October 2006

When trying to access the Windows Update Site I received an error number 0x80248013. I exited out of WU Site and then reentered then received and error number of 0x80244022. Both times I got a message there was a problem accessing the page you requested at this time. I accessed the site yesterday without any problem. I'm saving System Restore as a last resort. Any other way to fix this problem before using System Restore. Thanks in advance for any assistance with this problem.

**Steve R Jones** · 10th October 2006

Same thing here. The site must be having issues..Try again later.

**loonychoons** · 10th October 2006

Yes: Same here, and I am pretty sure that It Is Defender again!! As that Site's update won't work either??

I find that It is the best to just sit on it and finally someone at Microsort-of -guys will notice and fix it? " DON'T GET UPSET{ Steve }, I'm JUST JOKING AROUND WITH THE NAME " Ha hA Hee, loonychoons

Welshjim · 10th October 2006

Today is the second Tuesday of the month and several Critical Security Updates are expected from Windows/Microsoft Updates.
Perhaps they took the site down to get everything ready.

**Arie** · 10th October 2006

Quote:

Originally Posted by Welshjim

Perhaps they took the site down to get everything ready.

No, they do not "take the site down"...

It is that it is too busy, just try later.

0x80244022 = SUS_E_PT_HTTP_STATUS_SERVICE_UNAVAIL
Http status 503 - temporarily overloaded

**loonychoons** · 10th October 2006

This came up on a search of that error code?

0x80248013 = the server has passed the same update to the client with two different revision ids

possibly 2 updates approved where 1 supersedes the other?

Well that seems to be the answer for error code 0x80248013? that's the code I am getting?

I also found this? Should I try it?

Knowledgebase : Windows XP

Error On Windows Update Website 0x80248013
Knowledgebase Article posted by Alan Curtis for Smartnetadmin.com

To resolve this error message, stop the Automatic Updates service, clear the contents of the DataStore and Download folders, and restart the Automatic Updates service.

Stop the Automatic Updates Service.
Click Start.
Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Select Properties.
Under Service status, click Stop.
Click OK.
Delete the Contents of the DataStore and Download folders.

Click Start.
Choose Run.
In the Run box, type %windir%SoftwareDistribution.
Click OK.
Delete the contents of both the DataStore and Download folders.
Start the Automatic Updates Service

Click Start.
Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Select Properties.
Under Service status, click Start.
Click OK.

Thanks Arie loonychoons

ackerberg · 10th October 2006

Are you using IE when trying to access Winows Update? It does not really work well with any other browser.

**loonychoons** · 10th October 2006

I am not sure who the "YOU" is that you are referring? If it is meant to be me "loonychoons" then the answer is of course ! {Sorry I meant ackerberg not ackerburg} It looks like I am unable to edit the title line?

ackerberg · 10th October 2006

Actually I was not referring to you, but I see that you are rather sensitive to suggestions that may be obvious but are sometimes overlooked because we are so used to doing things on automatic pilot.

**Arie** · 10th October 2006

Well, they are having some "issues"

Quote:

As you know we are having some issues this morning. We have resolve the issue around 0x80244022 and you should not be seeing this error any more.

We are still experience the error 0x80248013 and are working to resolve as quickly as possible.

**loonychoons** · 10th October 2006

I find that one thing that is lacking in communication like this the lack of emotional feelings and on the spot feedback. Either from body language"which is seen " or voice inflection such as tone "which is heard".

Here I was so worried about misspelling your name , and how you would react! That I overlooked the fact that my "of course" may have struck a nerve .{and rightly so, when I see it from your side}

I apologize for my lack of tact, but you are right "I am sensitive" and know how you must have felt with me being so abrupt.

So, Friends in technology, I hope?

loonychoons Lenny Chowns

**loonychoons** · 10th October 2006

I just went o-line and Updated and Installed seven high priority updates from Microsoft. No Problem!!! loonychoons So Arie Thanks and all is O.K. on the Western Front. Lenny

Welshjim · 11th October 2006

loonychoons--Glad to hear all is well. I should have added to "try later" to my post #4.

**loonychoons** · 11th October 2006

I guess that I jumped the gun? Apparently #7 in the list of Microsoft Updates failed to install after downloading? What's you memory like? That Update is a security fix for a program that I might not have Anymore. Do you remember all that trouble that I had with NET. Framework 1.1 & 2.0." a few Months ago when I could not get them to Install after downloading" and I decided to go along without it? Well #7 is an update for the same!!

Well it has come back and bit me on the butt " at least I think it has" ,therefore my thinking is this, If I don't have the original program!!! I certainly can not update it????

Your Friend Lenny P.S. I have asked Microsoft for some help, I may have to go back and download and Install NET Framework

**lj50** · 11th October 2006

All is well. I got the updates. Thanks to all who responded.